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Home Internet Down. Technician Need ASAP
Internet Suddenly Went down , no warning. Solid white light on router. Power cycled both Ont Modem And Fios router, issue still present. Attempted a reset issue still occurs
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FIOS
I live in Narragansett and my service both internet and TV was fine for the past 20 years. In October 2024, I received a message on my TV that a MANDATED UPGRADE WAS REQUIRED OR I WOULD LOSE SERVICE BY January 2025z. I called Verizon and made an appointment. The tech came out as scheduled and replaced equipment and cabling…
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The only way I get service is if I change the outlet hundred times connecting the ONT even then tv fios no good but phone is ok 1 gig
The only way I get service is if I change the outlet hundred times connecting the ONT even then tv fios no good but phone is ok 1 gig
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Unable to access https://app.smarstage.com
I live in the northern virginia area and on my Fios internet; I'm unable to connect to https://app.smarstage.com I have tried all the different browsers chrome/firefox/safari with and without private browsing but I just get the error that they are unable to connect. Also have tried this on multiple devices on my home…
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Fios available at the pole in my yard but not to the house
Hello, Ive chatted with an agent who tried to instead sell me on the 5G service but I would only like the fiber service. My house was built 14 months ago. When they ran the fiber down alongside the road years on poles in my yard years ago, they obviously didn't anticipate a house being built there and so it isn't in the…
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Looking for help setting up a work from home network through my quantum gateway.
My significant other just started a new job and they are providing a WFH setup with a Cisco 891F router for it, I have the Cisco 891F connected via cat6 cable to the quantum gateway(g1100), the terminal has internet but her company's IT department is sayin the VPN light on the 891F needs to be illuminated and it's not.…
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Using a second firewall/router with a Verizon Fios M1424WR
I have my home network attached to the internet via a Verizon M1424WR Fios router (with WIFI). I have an Linux engineering workstation with its own Cisco Meraki firewall/router, and I'm trying to get a VPN through to the workstation. One question is: the Meraki router has its own DHCP server. I have the option of shutting…
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Hitron MoCA Adapter, FiOS Router (CR1000B), and Netgear RAX70 Router in AP Mode issue
As the title says, I have a Verizon CR1000B, a 4-way POE spec splitter (No terminator caps), a POE filter (I live in an apartment complex for reference), a Hitron HTEM5 MoCA adapter connected to a bedroom (which is then connected to an ethernet switch), and in another room via wired ethernet, a Netgear Nighthawk RAX70…
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Customer service
So my internet stopped working, I contacted Verizon. They had me verify info and then troubleshoot and do all the normal things. However, when it didn’t fix the issue, they kept disconnecting the chat and transferred me to another “live agent” 7 different times. Each time the new agent wanted me to give them the same info…
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Connecting Lorex security camera to Verizon WiFi network.
I'm unable to connect my Lorex security camera system to the Verizon WiFi network. Any assistance/suggestions would be appreciated.
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Best router set-up for Ring doorbell, cams, and security
Hello all, I am looking to install a Ring doorbell and 2 cams. The last time I tried to do this, the Fios router and the Ring doorbell were incompatible with one another. I would like to avoid repeating that problem. My Fios router is several years old. Can anyone recommend which Fios router to purchase to use with a Ring…
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Discovered I've been paying for local tv
I been a customer for about 8 years now. Really have not experienced anything bad with Verizon. Overall a happy customer, until, I am in the process of moving. While considering bundling up my phone with my internet I discover I been paying for local tv as well. I guess me saying “just internet” wasn’t clear enough. Either…
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Problems with plugging Fios ONT into UPS
During power outages, my Fios ONT (GPON) used to shut itself off and had to be rebooted by the ISP's central bank. This was a nightmare during power outages--and we have a lot of them where I am. I have solar power with Tesla Powerwalls backup for my house, but the PWs take a few milliseconds to kick in, and this caused…
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Home network dies on router reboot
I have had an ongoing issue with my configuration: The chain is: Fios modem/router CR1000A Firmware Version 3.3.0.11 -> GLiNET GL-MT6000 "Flint" firmware: v4.6.4 The two routers have different ip domains and the gli router is the only client of the Fios router. The GL-MT6000 has an automatic reset scheduled weekly. After…
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ONT issues
I have an issue with my ONT. POTS light blinking, red light on fail. I called tech and they guided me through the usual. Said that the next technician available would be Tuesday. That would be a three day outage. My son and I work from home, and needed the Internet on Saturday. They said they would call me back an…
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Firmware Update Release Notes
Hi! Does anyone know where I can find release notes for firmware updates for the G3100 router? It would be nice to see the specific updates that are being made with each release. However, this info appears to be non-existent/elusive on Verizon's site. Thanks for any info you can share.
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Abysmal troubleshooting and service
Honestly, I’ve avoided getting my fios line serviced (for what is likely a repeat of rodents chewing an exterior wire) because the troubleshooting steps needed to get a technician out are more onerous than not having internet. Really an abysmal website that crashes out halfway through the troubleshooting or reroutes me…
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Cannot Access a Patient Portal
Everytime I try to access this site: https://phr.charmtracker.com/ (It's a patient portal for a health provider) the pages do not load properly such that the functionality is compromised and as well, the graphics are distorted. It appears the site is being blocked somehow. I tried three different browsers, enabled pop-ups,…
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Fios randomly loses internet connection
I have had Verizon Fios service with the CR1000a router and G-211M-C ONT for a little over 2 years with no problems. Starting about a week ago I have been having problems with the internet randomly dropping connection. This is extremely problematic for me as I work from home. The connection will come back eventually on its…
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Packet Loss on FiOS Gigabit = "Unstable Internet Connection" on Zoom calls
Hi, My family has FiOS Gigabit Internet-only service, with a Quantum Gateway. My wife and I are both working from home. She's on a recent Macbook Pro, and I'm on a recent Thinkpad, both connected wirelessly. Our kids have a couple Amazon Kindles and a Chromebook for school and games, all of which also connect wirelessly…
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Verizon switched my plan without my request or consent
Yesterday out of the blue I got an email stating the following: You've requested the following changes in your services. Below is an estimate of your monthly charges and first bill with these changes. You've requested the following changes in your services. Below is an estimate of your monthly charges and first bill with…
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Cannot check Fios availability
I can't check if Fios is available in my area or order it online using this page because when I click the button, a new window comes up (see attached) except the page is overlaid with an error saying my session expired due to inactivity. The spinner prevents me from being able to dismiss the error or do anything else for…
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High ping in fortnite
Based on my location and past internet providers, I am supposed to get 15-40 ping max in fortnite, however I am getting 50-70 ping which is way harder to play. I did some research and I found that the routing to the servers is not the best and is getting timed out at certain points in the routing. Please help
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Microsoft Teams
* I’m not sure why Microsoft teams works fine when further away from my actual router. When I use Teams in my upstairs bedroom that has an extender in it, I have no issues with video calls. When I use teams right next to my router in my first floor office, people can’t hear me, my audio and video breaks up and freezes. Any…
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Fios Cable still not buried after 2 months
I requested Fios Internet connection in my house in August. The technician laid out an above-ground cable. Someone came later and dug up in my yard to lay an underground cable. I was told a technician has to come and connect this to my house and get rid of the above ground cable. It has been 2 months. I called the customer…
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Pluto tv won't open on fios
After my new FiOS service was installed last Saturday 10-19-24 I have not been able to open/load Pluto TV. When I switch to cellular and disable the wifi, it plays as it should. It has to be a setting. Just don't know what or where. I looked in the router settings via 192.168.1.1 with no joy. Please help!! I love the…
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where is myNINTENDO SWITCH
Does anyone get the NINTENDO SWITCH, where is the support please help me with my offer.
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FiOS cable not buried
hi I had FiOS install that my second home of state about three weeks to a month ago. They have been promising to come and bury the FiOS cable ever since and they haven’t been doing it. Can you please help?
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$400 coupon code for samsung appliance at Homedepot is not working
Hi , I have coupon code for Samsung appliance to buy at home depot. it did not work online. went to store they did try data terminal or online did not work. coupon expires to 10/15/2024 and for anything Samsung appliance to purchase amount greater than $798. I am buying Samsung refrigerator for $999, still did not work.…
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Briefly Lose Internet in the Evenings on Daily Basis, Issue with PON?
Hi all, My wife and I moved in June 2024 into an apt that was previously not wired for Verizon (prior tenants used Xfinity). I got Verizon to come out and set up a connection to our apartment, and we have the CR1000A router and an E3200 Extender. Our WiFi has been experiencing brief disconnection issues in the evening and…