Fios Internet and High Speed
Packet Loss on FiOS Gigabit = "Unstable Internet Connection" on Zoom calls
Hi, My family has FiOS Gigabit Internet-only service, with a Quantum Gateway. My wife and I are both working from home. She's on a recent Macbook Pro, and I'm on a recent Thinkpad, both connected wirelessly. Our kids have a couple Amazon Kindles and a Chromebook for school and games, all of which also connect wirelessly…
Verizon switched my plan without my request or consent
Yesterday out of the blue I got an email stating the following: You've requested the following changes in your services. Below is an estimate of your monthly charges and first bill with these changes. You've requested the following changes in your services. Below is an estimate of your monthly charges and first bill with…
Cannot check Fios availability
I can't check if Fios is available in my area or order it online using this page because when I click the button, a new window comes up (see attached) except the page is overlaid with an error saying my session expired due to inactivity. The spinner prevents me from being able to dismiss the error or do anything else for…
High ping in fortnite
Based on my location and past internet providers, I am supposed to get 15-40 ping max in fortnite, however I am getting 50-70 ping which is way harder to play. I did some research and I found that the routing to the servers is not the best and is getting timed out at certain points in the routing. Please help
Microsoft Teams
* I’m not sure why Microsoft teams works fine when further away from my actual router. When I use Teams in my upstairs bedroom that has an extender in it, I have no issues with video calls. When I use teams right next to my router in my first floor office, people can’t hear me, my audio and video breaks up and freezes. Any…
Fios Cable still not buried after 2 months
I requested Fios Internet connection in my house in August. The technician laid out an above-ground cable. Someone came later and dug up in my yard to lay an underground cable. I was told a technician has to come and connect this to my house and get rid of the above ground cable. It has been 2 months. I called the customer…
Pluto tv won't open on fios
After my new FiOS service was installed last Saturday 10-19-24 I have not been able to open/load Pluto TV. When I switch to cellular and disable the wifi, it plays as it should. It has to be a setting. Just don't know what or where. I looked in the router settings via 192.168.1.1 with no joy. Please help!! I love the…
where is myNINTENDO SWITCH
Does anyone get the NINTENDO SWITCH, where is the support please help me with my offer.
FiOS cable not buried
hi I had FiOS install that my second home of state about three weeks to a month ago. They have been promising to come and bury the FiOS cable ever since and they haven’t been doing it. Can you please help?
$400 coupon code for samsung appliance at Homedepot is not working
Hi , I have coupon code for Samsung appliance to buy at home depot. it did not work online. went to store they did try data terminal or online did not work. coupon expires to 10/15/2024 and for anything Samsung appliance to purchase amount greater than $798. I am buying Samsung refrigerator for $999, still did not work.…
Briefly Lose Internet in the Evenings on Daily Basis, Issue with PON?
Hi all, My wife and I moved in June 2024 into an apt that was previously not wired for Verizon (prior tenants used Xfinity). I got Verizon to come out and set up a connection to our apartment, and we have the CR1000A router and an E3200 Extender. Our WiFi has been experiencing brief disconnection issues in the evening and…
Fios Parental Control Unable to Configure
Hello, Several months ago - I lost the ability to control my Mcafee parental controls through the fios app... every since its been a nightmare. When going to the router, parental controls - everything is grayed out and says that because we have subscribed to the advanced parental controls ... we must use the My Fios App --…
CR1000A /B UPLOAD ISSUE
Any one know if verizon is fixing the upload issue on wifi on that CR1000A/B router where upload is limited to about 60-90 mpbs. I manage about 20 verizon end user and all of them that have this router experience same issue. G3100 WORKS LIKE A CHARM OR USING THEIR OWN ROUTER.
How do I report a trace route issue on the backbone?
Hi, Ex-network engineer here. There is a routing issue from my house in Maryland to 205.222.9.101. This is the IP address for a school website "classroom.mcpsmd.org". For some reason the traffic goes from VZ to "bad.comcast.net" and then dies after 30 hops. Tracing route to classroom.gslb.mcpsmd.org [205.222.9.101] over a…
Please Help me to Configure a G3100 as an extender to another G3100
Experts! Please Advise! I was upgraded to 300/300 and now have a G3100 connected via ethernet to my ONT. I have coax running through my house and an E3200 extender is connected via coax but I pay $10/month for it so I bought an inexpensive G3100 and am trying to configure it as an extender to replace the E3200. As…
Fios in Suffolk, VA 23435
Spectrum is the only ISP in this area and not one person I talked to likes this. It’s literally multiple neighborhoods stuck with this service that has constant LONG outages. Fios is the best ISP I’ve ever had. We need it in this here now! We need a great ISP!
New Construction
I’ve tried contacting Verizon 2 years ago to get Fios at our new construction back in 2022, but have not gotten any resolution. My neighbors 2 houses down all have Fios but our street does not have service. How can we get Fios at our house? Thanks.
E3200 Fios Extender - ethernet delay upon startup
I orginally posted this matter two years ago, and it garnered 10 pages of responses, and has now been locked by a forum admin. I wanted to continue to keep this alive until resolution. I have my computer wired via ethernet to my E3200 Extender. When I start up my Windows 11 computer which is hard wired into the E3200…
Google Nest Doorbell not working with G3100 Router
I'm not getting any video after I pair my doorbell to the wifi. I have SON turned off and I have even disabled each 5G channel in attempt to see the video. Using 2.4G does not work either. I am able to connect the doorbell but no video is ever seen. Has anyone had this issue?
Internet speed
Help! Very slow internet on Fios
Never Received Contractor Contact
4 days ago I was supposed to have Fios installed at my location, due to a damage conduit at my apartment they were unable to complete the installation. I was told that I would be receiving a call about a contractor within a day about getting the repair made, I have called multiple times a day over the last 4 days trying to…
New Construction - Requesting Fios
I am inquiring about Fios availability for my new construction home. Currently, Fios service is unavailable at this address, as suggested by verizon.com, but several homes in the surrounding neighborhood have Fios access. As these neighboring addresses have Fios, I would like to inquire about extending the service to my…
first responder discount issue
Looking to verify first responder discount. I got Fios installed I went through the whole process of going through verification process for first responders. Now when I open the verify ID.me page pops open, I login to my account (firefighter/first responder) and then when it returns to Verizon, I will get a quick "Thank…
Never received gift card
After 6 months opened the account, I never received gift card, already called, nothing happened, no email confirmation. Verizon is terrible, anyone would help?
Forward approved, but no access, no help.
I received email showed 'Forward' is approved. I click the link, input information, then nothing happen. I called many times, no one help me, only gave me different phone number. very frustrated, can you help?
Fios high-speed internet/wifi
Does anybody know When Verizon is gonna start covering the Fios coverage in Sloan, NY? This small village that has currently spectrum coverage and very recently gonetspeed started their service which is Canadian company Unfortunately Verizon only offers low-speed internet. I hope there will be Fios service soon
Difference between G3100 HW and FW revisions
I see lots of G3100 routers and E3200 extenders on sale on Ebay. Is there any info on the differences between the HW Hardware revisions (1102,1103,1104) and the FW Firmware revisions?
E3200 Coax Connection
I have a G3100 router and E3200 extender and gigabit service. Everything is working and I get excellent (900+ mbps) service on ethernet. From the ONT there's a coax cable to a splitter and an ethernet cable to the G3100. From the splitter there's a coax cable to the G3100, another coax cable to the E3200, and a third coax…
G3100 and MESH network.
I tried to reply to an older thread, but it won’t let me. So apologies first. I have a G3100 and two E3200 with coax backhaul. Even with that, there are spots in the house I just can’t cover. I went out and got a Linksys MESH with 5 nodes total. On WiFi, the speed is alright, but just isn’t the same as with the coax…
Fios INSTALLATION
I presently have Spectrum internet and want to replace it with Fios. Their coax comes into the house in the basement and connects to 26 feet of self-installed, in the wall, coax cable that takes it up to the 2nd floor. 1. Can the Fios cable come directly into the house replacing the Spectrum coax with no box on the new…