HTC (Archive)
Can I use my HTC Thunderbolt with other carriers in Brazil?
Hi I bought a HTC thunderbolt verizon in USA, and i'm in Brazil, how can use htc thunderbolt with other carrers?
Any word on Sense 5.5?
Does anyone have an idea when sense 5.5 will finally come to the HTC One? I got really sad when the android 4.3 update didn't have it alongside it.
ISIS for HTC One
The update that came on 11/21/2013 stated that there was an update to isis mobile wallet http://support.verizonwireless.com/dam/support/pdf/system_update/htc-one.pdf, However, i am not able to download it and even went to a store in Vacavillle, CA and after being rudely told i was reading it wrong they said well nothing i…
Why won't my Google Calendar sync after an update?
My Google Calendar sync keeps "stopping" ever since the Kit Kat update. It worked perfectly before the update. I get an error stating that the sync has stopped, and new events created on my phone never appear in my calendar. Other Google account information (e.g. Gmail) syncs fine. Anyone have any ideas/suggestions?
Can I activate an HTC Thunderbolt without changing my plan?
I currently have a Droid X2 that went for a swim so I'm looking to replace it. I still have unlimited data and do not want to lose it because that's all I really ever use. I want to get a HTC Thunderbolt but I will need a SIM card which I didn't need with the X2. Will this change anything about my phone plan? Will I need…
Cannot be more dissatisfied with Verizon customer service
I used to say Verizon is great because it has a great customer service. Now, I am having a second thought. I have just bought a new HTC One with a new contract and since then I have been having all kinda technical issues with the phone reception and its 4G network. I reported the problem to the Verizon immediately, and in…
Automatic firmware download with wifi and mobile data off?
I left my phone on the table with screen OFF. When I lifted the phone to check my email, the phone was automatically download firmware ?? (I guess 4.3?) The problem is, I wasn't home and was using 4G data. I never consented to this download, and it just started to download by itself. I QUICKLY TURNED OFF MY MOBILE DATA and…
Why am I Not receiving texts from iPhones?
I've gone to iPhone website and deleted my device, I've changed my iTunes password. Verizon took my iPhone so I can't go on it and turn iMessage off but they reset it so it shouldn't be working. I also have a ipad but I turned iMessage off of it. We have deleted an re added my number in phones. So what else can I do?
WHY the Rezound won't receive Jelly Bean??
We received word (a while back) that the HTC Rezound WILL NOT receive Jelly Bean, and all I could think of is WHY??? This phone was carried by Verizon from December 2011 through Jan 2013 (ish), and Jelly Bean was announced in June of 2012. The phone is more than capable of handling this update, and furthermore HTC pledged…
Factory Reset now can't redownload apps
Due to an encryption nightmare I had to hard reset/ factory reset my phone. Since I have done so i have discovered that Verizon's backup assistant is a joke. I highly suggest you manually save your contacts and photos... Anyway, I reset my phone and I attempted to re-download all my apps. Since it is the same phone Google…
4g connection?
I have not seen my phone connect to 4g in about a week. New in December, it's been pretty consistently connected to 4g. Is this a regional thing (Northern Colorado) or my phone?
In-call volume issues with HTC One
Has anyone had problems with the in-call volume level with the HTC One? My phone worked great for a few months, but then the volume in calls got very quiet, it is almost impossible to hear anything. It doesn't seem to matter whether the calls are outgoing or incoming. Voice quality is also quite low, many callers are…
What is the network unlock code for my HTC Thunderbolt?
I want to unlock my husband and I's HTC Thunderbolts. Our contract is up and we bought our phones out right before we signed a contract. What is the network unlock code for the HTC Thunderbolt phones?
unwanted image added to song when sent from computer over bluetooth
When I send a song from my mac mini to my One via bluetooth--it adds an image from my computer that is not part of the mp3 file as the thumbnail for the song in "media." How can I stop this? Thanks for any help
Why am I receiving a "SIM card not detected" error?
Have had HTC One for about 2 weeks, no issues, love the phone.....THEN all of a sudden started getting message that SIM card was not detected, no service, couldn't call out or text for a few hours, then it starts working just fine again. Anyone else experience this?
HTC One Wi-Fi Connection Issues - Please help!
I need major help! I am currently on my third HTC One, after two attempts at a solution, and I am still having the same problem. Here it is: I will connect to my Wi-Fi at home, successfully browse a few pages online, press the power button to put it to sleep, press the power button again to turn it back on, then see (in…
I cannot find the Backup Assistant Plus application
I have an HTC Rezound and I have Backup Assistant Plus but I can't seem to find it to configure it. I go to >Settings>Apps>All and I see 2 'Backup Assistant Plus' apps. One is Version 1.0 and the other is Version 1.0.93. But when I go to my Apps screen I do not see either of these apps. How do I configure this app? Or get…
My phone wont even hard reset
My phone stopped charging randomly and apparently it doesn't have enough battery power to even turn on....i know it's not broken because it keeps turning on every once in a while but quickly turns off for lack of battery power. Even the hard boots and all that shuts off almost instantaneously. Please help me
Phone isn't working but lights on back and home buttons are on
I'm not sure what's happening with my phone. I can't get anything to come up on the screen. I hold the power button down and the home and back buttons at the bottom just blink. I tried plugging it in to charge but nothing happens. Anyone have any ideas?
helpppp puk code?
i managed to get myself locked out of my phone on day one and its asking for an 8 digit sim puk code. where do i get that? thank you.
My phone isn't sending text messages to certain people. Why?
My phone is not sending text messages to 2 of my friends. (one has att and one has tmobile) My texts send fine to my mom (verizon) Why is this? It is super frustrating and just started today. Yes I have tried restarting my phone and I have deleted all my message threads with them. Any help or advise would be appreciated!…
Dear Verizon, since you ruined my phone, please take it back
Dear Verizon, I've been using you for mobile service ever since you were Bell Atlantic. I've been a loyal customer and haven't really asked for anything from you other than your usual good data and voice service in exchange for a fair price. However, you chose to push out an Android 4.3/HTC update which has effectively…
HTC One losing Mobile Data connection
Started about a week ago but my HTC One will lose the Moble data connection at least once per day. I go into settings and at times it says "Connecting" but then will show "Disconnected". The only fix so far is to restart the phone. I read somewhere this is not just an issue with the HTC One, but may be tied to the 4G…
Faint ringing HTC One
I just wanted to start a discussion on Verizon's HTC One. I am on my second phone and have the faint ringing that the HTC Droid DNA owners or complaining about. It happens exactly like they say, Out of the blue it starts ringing from the earpiece and won't stop till I reboot the phone. This makes me think that it isn't an…
Since Update to ICS, Thunderbolt Restarts randomly, instantly draining battery by 80%
I am thrilled that the HTC Thunderbolt was finally OK'd for the update to Ice Cream Sandwich... and the operating system update is everything I had hoped for. My issue that I can't figure how to fix is that the phone will randomly restart while I am in the middle of doing anything. Obviously, this can be frustrating,…
Since ICS the phone does not stay on!
Have changed cards and reset to factory defaults but the phone still shuts down randomly. Been an ongoing and worsening problem sice ICS install! Now if I take a picture - the phone shuts off. This is the newest behavior in a long line of problems since update.
HTC One Stock Browser - address bar and Flash player issues
Couple of issues here -- please let me know if I'm missing something obvious. First of all, since the HTC One only has the Home and Back buttons, I count on the application to know when to open a Settings screen or even an address bar. Point that browser at YoutTube or Google+ and tell me how you get back to the address…
Can you help?: Factory reset not doing anything on 4.3 HTC One
Hi all, I upgraded to 4.3 from 4.2.2 (I think) on Sunday this week and since then the phone has been switching off, losing data, telling me Google + must be reinstalled, Cutting off Wifi and generally being no use whatsoever. So I decided to do a factory reset both through the UI and also using the 'Down Volume and…
SMS Error
I am getting an sms error. It says Cause Code: 65535 Error Class: 3. Also when I get this it also will not let a call go through or me to receive a call. When I try to make a call it says, "Call origination attempts fails due to an immediate signal loss (signal fade or service available)" I have full bars of service and…
Wifi Direct
I'm trying to receive files from a Galaxy S4. The wifi direct is on, phones are linked but when the file is sent the galaxy S4 gets a file sharing not available error. What could be causing this. The Galaxy S4 owner was able to share files with another phone earlier.