HTC (Archive)
Rezound no longer connecting to PC
Computer no longer recognizes Rezound I have had my Rezound since it first came out and up until Nov had no problem. Now when I try to connect to PC via USB, my computer does not see it. Have rebooted, pulled sim card, reloaded HTC sync to pc, reset all the debug and disk switches. Need some help here, please!!!
Can't send or receive picture messages?
I have a Rezound and I'm not able to send or receive picture messages. I receive text messages, but not pictures. What's up?
Can you help with battery charging issues?
My Tbolt (just out of warranty) won't recharge to 100% (green light). I tried wall charge, USB from computer charge, and car charge all to no avail. Sometimes it charges most of the way to 80%+, but often it doesn't recharge at all even though the charging light and indicator are on. Wifi, bluetooth, and mobile broadband…
Horrid 4G Network!!
I have posted something similar to this before and (as expected) got no response of any kind. Plane and simple...what is up with the 4G network? For nearly 3 weeks now, it has been the worst. I used to have full bars with no problems whatsoever. Now, I barely maintain 2 bars in 4G status. If I use any app that requires…
Jelly Bean on the Rezound?
So I just got a couple Rezounds a few weeks ago, and the sales rep told me that Jelly Bean would be getting pushed within weeks, any word on that? Or did the sales rep misrepresent something?
Rezound hangs up call when I try to get screen to turn on while in call
I am having a couple of issues that are really driving me nuts on my phone. The number 1 issue and it became an issue with the ICS upgrade is that when I am in a call, my screen goes dark, like normal, however I cannot for the life of me get back to the in call screen. The only button that does anything is the power button…
When is Verizon going to get the ANdroid 4.0 upgrade to Thuinderbolt owners?
I have received a direct email from HTC saying that they will no longer make announcements regarding software upgrades. So, they fail and leave customers hanging without an answer. How about Verizon? Do they want their reputation to become as lousy as HTC, failing to keep a promise to upgrade their product? Have we all…
Dying Rezound for a week now...
I'm sure tons of people have mentioned these issues, but I'm too lazy to search through the whole forum! First of all, my text conversations stopped loading several days ago. It shows the white screen and says "loading" but then never actually shows the thread. I tried limiting the number of texts per thread, now sometimes…
No Google Play Store
I can't seem to find anyway to get the google play store on my phone. It's stuck with the regular verizon marketplace app which kinda blows. Any suggestions would be greatly appreciated.
Lost my Thunderbolt !! Help
Lost my Thunderbolt in Downtown Disney @ The Disneyland park in Anaheim. Lost & Found can't find it. Is there anyway to find my phone with GPS?
Constantly losing data connection
I have seen this many times all over the place but still can't find the answer. We have 2 thunderbolts in our family and both phones do the same thing. Says I have 4G but as soon as I open an app or try to use data it loses the data connection. I have to retry several times before it will connect. It gets to the point of…
Is a year too much to ask???
Why is it that we as consumers are excepting less than what we paid for? I had a thunderbolt that I purchased new and am within my 12 month manufacturer's warranty when my cell phone went postal. I have always kept my phone protected in an otter box case and when I was at work, out of no where it staredt shutting off and…
my daughter's thunderbolt
lately, her phone just turns off, in her pocket, while she is texting, whatever. Battery will be good. When she turns it on, battery is only at 5%. She has many different batteries, she claims they all do this, not just one. I have been reading on the internet about other people having this problem, usually good at wifi or…
Camera & Camcorder won't open
Hope someone has a suggestion! Tried to take a picture yesterday & when I pressed the camera button it went directly back to the home screen. Same thing happens when I press the camcorder button. Thanks!
retrieve text messages
anyone know if or how to retrieve old text messages? Is it possible to do so?
annoying notification
Why am I getting a notification sound and two buzzes at random times.
Internet Connection Issues
Every time I try to browse the internet or Facebook or any other Apps that require internet i lose connection or the connection goes in and out. I took my phone to Verizon over the weekend and they said there is nothing wrong with it and to file an insurance claim? I don't think a connectivity issue should require me to…
Sync with Google contacts and calendar
I have my Thunder Bolt set up to sync with Google mail, contacts and calendar but it doesn't. I have tried to do a manual sync still won't sync What can I do? I don't want to lose any news information. Thanks
Phone keeps turning off when not plugged in to charger
This has been getting progressively worse over the past month. When I use the phone and it is not plugged in it suddenly goes dead. Cannot get it started again without plugging it in. This usually happens when I am using an app, such as Maps, twitter, reading a news site, etc. When I plug it back in, it does a reboot.…
Loss of USB connectivity
A few days ago my Rezound lost it's ability to make a data connection. When plugged in it will charge, but the pc will NOT recognize the presence of a usb device. It used to do this correctly. I have set the "PC Connect" to all settings and ticked the "ask every time" on and off. There is no USB Icon in the notification…
htc rezound call quality
Hi there, i just bought the htc rezound, i notice the call quality is somewhat choppy or i'll get half what the person is saying. I'm thinking going back to store and get droid razr, the call quality on there sounds good what i heard.
Re: Frequent disconnects from 4g and Mobile Hotspot
I have been a long time customer and have never been so disappointed in products you sell until now and this tells me Verizon just doesn’t care about customer satisfaction. I am very sure they are aware of the poor performance, auto resets, BluTooth drops, No signal or 1X and no 4G where a known 4G spot is but dont care.…
False repeating message "unable to send e-mail"
After I attempted to send a e-mail to an address with a bad extension, I logically got the message "unable to send e-mail. However the message will not go away. I can send e-mail, no problem. I have rebooted, Put in my mail settings over again, but to no avail. Even though my e-mail is working fine ...the message "unable…
charged while phone was supposed to be on suspension
My friend broke my phone a few months ago and I ended up taking over someone else's line on a different carrier because I didn't have a device for Verizon. I put the account on hold so that I could save to close it, but I just got a bill in the mail saying that I owe Verizon $400. I tried calling and waited for about half…
Thunderbolt not receiving calls
Hello Here is the situation. My wife has the HTC Thunderbolt and when she has the phone is in sleep (pressing the power key once) and the someone calls her, the phone does not ring. It does not show that she has a missed call either. However, when she uses the phone normally, she gets the call just fine. We have been to…
htc confirms ICS for tbolt....again.....
well they have been issuing official responses so i suppose they are still planning on pushing the ICS update for the tbolt, but they still wont say when so i wouldn't hold your breath (they made similar official announcements back in august):…
Help. My HTC Rhyme screen went black
I was taking a picture with my phone and all of a sudden the screen went black. The phone was still on, as the buttons at the bottom were lighting up, but the screen stayed black. Also, someone called my phone and it will not stop ringing. Is this fixable, or am I going to have to pay for a new phone?
Mobile Hotspot stopped working on my Thunderbolt and can't power off my phone.
Last night my HTC Thunderbolt displayed a blank black screen and I couldn't get it back to the desktop. I had to remove the battery to shut it down. I turned it back on and it took longer than normal for it to boot up. Now i when i turn on my hotspot it show that it is on but I do not see the normal icon and when…
Thunderbolt Only Receives 1st Part of Long Text SMS Messages
Hi, For a long while now, my Thunderbolt will only receive the first part of multiple part text messages. What I mean by this is when someone sends a really long text and it gets split into multiple parts... I looked online and someone suggested having the person hit resend on their message and it will always work from…
Getting Token Failed
Hi, I'm trying to set up my email, but keep getting this err no matter which email client I try. Any suggestions?? Thanks!