Services & Perks (Archive)
Verizon message+ app has no way to delete old stale groups that are no longer wanted
There are lots of other threads about this problem for the verizon message+ app It is un-acceptable to have any app that allow the creation of something like a text "group" and then have no way to delete this group from the app. I've followed all the threads about this and none of the directions or instructions actually…
Constantly getting message that Verizon Smart Family content filters were removed from my child's phone.
Like the title says, I get this message weekly. Is there a way to fix this or is it basically a worthless service? I think I am paying for it.
Flip 3 issues with Message+ sound notifcations
On my Samsung Flip 3, I use verizon message+ as my default testing app. I have gone through the hamburger menu to change the sound for my messages, which seems to work if I don't have the number saved. However, when a number I have saved messages me, then the notification sound that plays is the default notification sound…
Once again WIndows desktop message is broken
I noticed that, beginning today, messages I tried to send from the windows messaging site are not going out. Verizon still has not created a replacement windows desktop app. Please fix this asap. I rebooted my phone and desktop. Messages say they are sent/delivered but are NOT going out.
2nd Parent's phone is not allowing location sharing . . .
Hi, I recently set up my wife as a 2nd parent so that we can both use the Smart Family app. I cannot get her phone to share location. The location option is not present like it is on my phone or for me on when using her phone. The message says location not being shared and the role says parent. It goes onto say that…
Unable to assign role to specific phone number/line
So I am unable to assign a role to one of my kids phone numbers. Both on the app and the website, when I tell it to assign the role of child, it says "changes have been saved" but it remains unassigned and therefore I am unable to control the phone. Below is a screen shot of the website right after I had changed the role…
Spam text messages sent from email address
VERIZON, LISTEN VERY CAREFULLY: * We CANNOT block a SMS text number when the SPAM text was not sent from a number. Your suggestion to do this is useless. * These text messages are group messages that originate from a different Gmail address ("spammer" @ gmail.com) every time. * The spammers are sending these to…
Messages + delays my text messages
My incoming messages have a major delay, up to 30 minutes. This started in September. What is being done about this?
Unable to change lines to child roles on Smart Family
Hello, I bought my kids Galaxy S20's yesterday and added Smart Family to the account. Within my account I go to settings>nicknames and roles. The top tabs where it shows my kids lines are greyed out so I am unable to click on them. When I change their roles to "child" and click save, it says "changes saved successfully",…
Auto Reply Verizon Messages Missing (Android App v7.3.6)
It seems the auto reply function is not available in the menu for the Android app (v7.3.6). I can still access auto reply in the browser interface, but no longer able to turn on auto-reply in the app itself. Is it truly missing or can I just not find it?
Not receiving mms from tmobile after switching to verizon
Its been 1 year now and no help on why I can't receive mms or group messages from tmobile. Sms direct 1 on 1 no problem. I ported over to verizon and started having issues right away my wife ported over 1 month later and no problems for her they tried everything opened 2 tickets i called at least 4 different times i called…
Message+ 2.4.7 macOS auto-start... STOP!
Message+ adds itself to my login apps since I upgraded to Ventura Mac OS 13.0 earlier in the week. It's easy to remove the auto-login in System Settings, but the app reverts to auto-start the next time I launch Message+. Please help.
Verizon message+ database error
I'm using verizon message+ on my MacBook. I had it setup with a previous phone number and it was working fine. However, when I changed phone numbers and attempted to use the new phone number, after authenticating the code with the new phone, it stopped working. It says "Database error occurred" and then closes. How can I…
Blocking
I have blocked all social media on my son's device and blocked tiktok by itself, but my son is still able to access it.
Voice messaging
I want to completely disable VOICE messaging to my phone and notify callers to use text messaging, email, or call later. Is this possible? If so, how?
vtest no such user here
We seem to be getting a bounce "no such user here" message from multiple vtest.com servers. One of them is twbgohaavzwvcmta-c-nk-x-00-sms-02.vtext.com. One of them was for my number and when I sent a 2nd test message it went through.
vtext.com and vzwpix.com not working
My vtext.com messages began to fail on 6/13/2120.
Integrated Messaging confusion
Hi this is my first post, hope I worded it well. Each time I access Account > More > Text Online in my online account I have to accept the Integrated Messaging Terms & Conditions and each time I get a text msg on the phone associated with that online account saying "Welcome to Integrated Messaging! Starting now your…
How do I restrict data at night while keeping calling and text intact for emergencies?
I want my children's data to turn off at 10pm on school nights and turn on at 6am. BUT I want them to still be able to use texting and calling during that time. I can restrict data limits, (for the month), but not data time. And I see that I can restrict all activity on my kid's phones by using the schedule. Neither of…
Can't receive international SMS
Can't receive any SMS from Poland, for about 6 weeks now. But it used to work very well. Same iPhone, same number. According to Apple this is the issue with the carrier, not the iPhone.
Decline Message+
I do not wish to use Message+ but my efforts to do so using my non-smart flip phone haven't worked. How do I decline Message+ using my computer?
Names associated with phone numbers are not showing up in Windows Message+
Using Message+ on my Windows 10 desktop computer. For some reason unknown to me, the names tied to the phone numbers in the messages no longer appear and only the phone number shows. Message+ works correctly on my iPad and Samsung Galaxy phone. What happened and how can I fix it? There is also no way to add a name/number…
Not receiving messages then they all download at once
I started having an issue out of the blue where I will not receive any messages, then if I open verizon messager and start texting, hours of text messages will download all at once. All of the other app's are sending notifications as normal, I've been through every notification setting to double-check it's normal and the…
Custom names and spelling preferences
In Message+ is there a way to setup a custom spelling list to use for the autocorrect spelling feature?
Not Receiving Text w Specific Link, why not?
A link being sent to my Verizon phone (or any verizon phone) never gets delivered. This is a legitimate (not spam) business related link. Is this file location on a Verizon blacklist and if so is there a process for getting it removed? https://share.altusdrive.com/share/279/MTIyNDgwNDIx/MPI-Sample%20%20%231.pdf Brian W…
Video Attachment not sending/delivering
When I try to send a video attachment via Message+ to my husband it will say that it sent but when I click on it and click info it says it was sent but it wasn't delivered. And he never receives it. I can send pictures text and it will say that it sent and it was delivered but it won't do video attachments. How do I fix…
Companion app VPN periodically blocks all internet traffic
The companion app VPN on my child's android phone periodically stops all internet traffic, cellular and wifi. The only solution has been to uninstall the companion app (which immediately fixes the network problem), and reinstall it. After reinstallation it can be hours or days before the VPN starts blocking all traffic…
Message+ App on another carrier - need an expert
I've successfully using Message+ app on my Samsung Note 9 and Galaxy S6 tablet on Verizon service. Yesterday I changed providers. I have read here that Message+ will work with any wireless provider. The change in provider caused me to be logged out of Message+ on my tablet. I was required to request a QR code to be read by…
smart family not blocking texting
I have set up restricted usage time online for my daughter's phone and set a list of accepted numbers. During the restricted usage time, my daughter is still able to send and receive messages on her iPhone. This is not acceptable, what is the fix?
message sent to verizon's smtp to sms gateway not being accepted.
I have a system that sends notifications to volunteer firefighters when they are called out for an emergency (a fire, car accident, whatever). The system uses the 10 digit number plus @VTEXT.com -- It has worked fairly well since 2005. Right now, almost every message is being rejected at least once by…