Services & Perks (Archive)
Blocking apps
Smart family is not blocking Snapchat, I turned it on to block but not working
Re installing message + on my Windows 10 computer failure
I am attempting to reinstall messages+ on my windows 10 computer. It askes me for my mobile number and sends a code. When I enter that code in the Windows app it says There was a error while contacting the server try again in awhile. I can do that over and over and get the same message. Even if I wait awhile (not sure how…
People's names not showing up on others phones in group chat even if thethey have them as a contact.
Theres a problem I have discovered where if I create a large group chat only I can see everyones names but for everyone else it just shows their number even if they have that number saved in their phone as a contact.
Unable to add child account
I am unable to add a child to the Verizon Smart Family App. I am able to follow all the instructions on how to add a child line up until it says press save button. The app just seems to stall on a spinning wheel when I hit save. I have deleted the app and reinstalled but is still has same error. Tried powering the phone…
Not receiving MMS
I have been working with Verizon tech for a week now and they have not been helpful. I switched from Google Fi to Verizon. On Verizon I can not received most MMS. Someone will send me a picture I will never get it. If I am part of a group messages I do not get parts of the conversation. Verizon had me reset everything and…
Can’t receive calls on my IPad with Messages+ unless I’ve just used it
When I first switch to Verizon and set up my Android phone and iPad I was able to receive calls on the iPad. Here it is 2022, text incoming and outgoing work. Phone calls outgoing work. But I have not been able to receive an incoming phone call since sometime in 2019 shortly after I signed up. I have a 2021 version of the…
Verizon Cloud PC access error
I am currently unable to access my Verizon Cloud through a PC. I can connect through my mobile device. On two different Windows 10 PC's I am getting an "NAB server connection failed. Please retry after a few minutes.". This error persists through both IE and Chrome. I have cleared cache on both systems. I installed the…
Message+ update no longer pinning conversations
Recently updated my message plus app. I can no longer pin my top five conversations so that they are at the top of the list. I don't want to transfer over to Google messages. How can I get the pinning ability back?
Familybase parent app code
I have a Galaxy S8+ Sons is a Samsung J3 Family base told me my sons phone hasn't responded in two days. It told me I needed to pair his phone again to be able to resolve the issue and access his filters again. I follow the instructions to send his phone a text. The text opens his Familybase Companion on his phone. When it…
Online messages won't stay logged in/connected
Cannot get Message+ on integrated messaging (web version and tablet) to sync. Tried to disconnect all logins and restart but no luck. On web, the Verizon Messages will work for few minutes then appears to refresh and I get an error: This page isn’t workingweb.vma.verizon.com redirected you too many times. Try clearing your…
Companion App on IOS not pausing internet
I will start off by saying I am not an Apple person. My son saved his money for an Iphone XS. I got the companion app on the phone. I can see his location. When I paused internet from the parent phone to his phone. NOTHING HAPPENS! I do get an error under screen the screen time tab that says fix connection, follow the…
Can I view Messages using browser to verizon?wirelesss o?
Smart Family location not updating / no companion app
I use Smart Family without the companion application. My kids are pretty old and I don't need exact location , but like to see that they have arrived when traveling.. that type of thing. Sometimes the location hasn't updated for hours or a day even though my kid is using the phone, it is definitely on, we can text or I can…
Contact names not showing on new Windows Message+ application
I just installed the newly release Windows Message+ application successfully. All my messages are showing up, but only associated with the phone numbers and short codes. In the web version, I have associated all the phone numbers with names in the Verizon contacts so the names show up in that list, though not any of the…
Pictures
Hello. I am simply trying to send photos through text message from a galaxy s20 fe. I've done all the rests and toggles with the settings. Nothing worked. Please help. The error I am getting is service not activated on network
Online text for message + not working since yesterday morning
Verizon Message+ not working on PC or webiste
Keep getting a blank screen on any browser type and web client. Any why this is happening? https://ibb.co/m532W7j
https://web.vma.vzw.com/vma/web2/Message.do Not loading
I used to be able to use the website to text. It was very convienient and I loved it. About a year ago, it stopped working for me. It loads some of the page but the portion of the page that displays the actual text message funcitons/messages never displays anything and only shows a load icon perpetually. (3 dots blinking…
Web texting online is not working
I have logged into Verizon using the URL https://secure.verizon.com/vzauth/UI/Login and the Text Online option is not working. The page does not load and I see the following errors in the Console Log. This is using Google Chrome.
Messages+ no longer loads on my computer
Part 1-RECENT: Messages+ no longer loads on my computer Part 2-RECURRING PROBLEM !: EXPORT Messages+: "There are no messages for the selected period." for the last 90 days "There are no messages for the selected period." for the last 60 days "There are no messages for the selected period." for the last 30 days !! "There…
Smart Family & Spotify
I would like to allow my teens to use the Spotify app during school hours. Is this possible & how?
Message+ texts out of order
I've seen past posts (2018-2019) saying they had an issue of texts, both sent and received, being out of order within a single conversation in the Message+ app. Most were fixed by changing local time in settings to "Automatic date and time." Mine is already set that way, so that's not the issue. It makes it very difficult…
Verizon Smart Family
I have no kids can I still purchase Verizon Smart Family to block contacts for myself
Speech to Text intermittantly not working.
Samsung Galaxy smg950u. Messages+ 8.1.6 Sometimes when I try to dictate I get an error message: "An unexpected error has occured. Please try again later." Location isn't the problem. I'm in the same location when it works and when it doesn't. Google speech to text always works.
Pop-Up notifications not working in Messages+
I got a replacement phone same phone same version of message+ and now there is no banner notification window!!
Message+ option for reply to sender only is gone
In Verizon Message+ I can't find how to make replies to sender only anymore? This was an option and now I don't see it.
Group Deletion
How do I delete a text group that I created on a Galaxy S7 using Message+? I know how to delete participants in the group but want to delete the group.
Previous Billing Cycle TEXT Logs
I needed to print text message logs from my previous billing cycle and potentially older for my court case tomorrow. However, it seems the system doesn't work as it did in the past. I looked for the messages and I can't see the any of the messages it says they deleted the domestic ones. This is very important information…
Poor coverage
My family has also been a Verizon customer for over 20 years. The coverage in our area, and everywhere I travel has gotten worse and worse. Areas I never had issues with I am now loosing service. It is pretty bad when I have terrible service at my work (not just inside), which is less than a mile west from down town…
New Txt spammer strategies to bypass reporting.
The old method of reporting SPAM was to msg 7726, two times. First with a copy of the spam message, and second with the spammer’s phone number. I presume so that they could block that number….. Now there is a new twist. The text message appears to come from a dozen or so numbers on one header. 1. Is Verizon security aware…