Services & Perks (Archive)
Restore all my messages
I just want to get all my messages back. I had called to attempt an accidental deletion of the messages with 1 contact and I was told to do the back up and restore and then just log back in my accounts and I wouldn't lose anything and get back the message but now I'm missing stuff. It showed stuff that made no sense I have…
VZM Desktop M+ version 3.0.1
VZM Desktop M+ version 3.0.1 Just installed this version after receiving a notification that the version I was using was old and would stop working soon. Now I'm not getting any messages in the desktop app. I see them on my iPhone and iPad, but not on my desktop. My number is in there and verified, so I'm confused as to…
Two iPads leads to MESSAGE+. ERASE and RECONNECT message
I have two iPads. When I reconnect on one it disconnects the other and vice versa. It would be great if some has an answer to this problem.
Adding more than 20 trusted contacts to Just Kids
I have the Just Kids plan for my two children. It limits them to 20 trusted contacts. I'm finding this limitation is inadequate and I would like for them to have additional contacts. I hesitate to switch plans because I want to retain the location tracking features. What are my options?
Where does messages get it's contacts from on a PC?
I am unable to add or remove my contacts to the messages on a PC. Some strange subset of contacts shows up on the list.
Verizon text message from +90 country code (Turkey)
Is this a scam? I'm getting text messages from Verizon using a +90 country code (Turkey). They are asking me to respond with a letter to stop them. The # is +90 (007) 000 43 40. An example message is: Verizon Msg: You protect your phone, now protect your eligible home entertainment, home office, wearable, and smart home…
Nov 2021 Messages + on Win 10 nearly useless
I've been using Message + on Win 10 for years, equiv on my Android phone. Beyond waiting for Verizon to update to Google's latest tech standards, I'm mostly content with it other than it never being completely in sync with my phone. I recently got a flood of messages from Verizon threatening to cut off my Windows access…
How to keep text messaging session on laptop from expiring
I like to send texts from my laptop. I can keep the Send A Text page open but it expires when it's not active for X? # of minutes. Is there any way I can keep the session "alive" all day to receive texts even when I'm not active on it?
Verizon Message+ Multiple different views of same messages
Verizon Message+ Multiple Different views of same messages I expect that when I look at Verizon Message+ on any of my devices I will see the same messages and contacts. I have Verizon Message+ on * Desktop – Windows 10 Pro – OS Build 19042.1165 -- Verizon Message+ 3.0.0 * Laptop – Windows 10 Pro – OS Build 19042.1165 --…
Message Plus not syncing with windows 10
I can send and receive texts from my android phone using message+. I installed message+ on my windows 10 laptop. I can send messages from the laptop and they are received by the person I sent them to, but do not sync to my phone. Also messages sent on my phone do not show up on my laptop. I removed message+ and reinstalled…
I keep getting an "Invalid pin. Please enter a valid pin." response when trying to activate Message+ on a secondary device (win10 PC). Help!
I'm trying to reactivate Message+ on my PC after getting a new phone. It asks for my phone number and sends a verification pin. I get the text fine, but can't get the pc app to accept the pin. I like to use the PC version when at my desk. Help! Bruce
Pictures disappearing from text messages
I have a moto z force droid and I'm using Message+ 6.4.42. Within the last month pictures started disappearing from text messages intermittently. If text is attached to the picture or in the message, the text is still there. Now it happens all the time, and the photos disappear within a day or so of receipt. Can anyone…
Pictures disappearing from text messages
I’m having the same issue on my iPhone. It just started yesterday. I’ve also been having issues with my calls cutting out do the parties can’t hear each other. I have an iPhone 12Pro, new in June. I’ve done all I can with the Apple Store to be sure it’s not a phone issue. What’s going on Verizon? You’re supposed to be the…
Verizon message plus/contact issue
Hi..lately my contacts in this app have either changed to unknown or just their last name..so odd, a bunch of the contacts. Help!
Account owner
Can account owner view another lines text messages? If so how do I access them?
What happens after data limit reached?
I have a Verizon 12GB shared plan.. When I hit my data limit on the account I have it set to go to safety mode.. Looking to add data limits on a few of the phones on my account through family manager.. When selecting the data limit I am to choose one of the two options of Allow Data Usage/Notify or Block Data…
Message+ app displays phone numbers instead of contact name
Hi! I seem to be having the same issue as users above. My contacts have their proper names display in the conversatino title (e.g. Person X, person Y, Person Z) yet have their correspondance to the group display as xxx-xxx-xxxx and yyy-yyy-yyyy. This results in a very confusing situation given that I cannot properly…
How do I uninstall Message+?
How do I uninstall Message+ from Windows 10? It doesn't show up in Add/Remove Programs and I can't find it in Program Files or Program Files (x86). It doesn't show up in Revo Uninstaller either.
voice mail i con stuck
My Voicemail logo is stuck even though I have no messages how do I get it to go away?
Text message records
Hello I have a question... I have a phone through the business I work for but I was wondering if I would be able to get my text messaging records like a list of people I send text messages to mailed to me... is that possible and if so how do you do that?
Short code 89331 on bill, who is it?
Short code 89331 keeps showing up...who is it?
VerizonMessages Not Accepting Security Code
I've downloaded the VerizonMessages app directly from the Windows 10 store. When I try to set up the app, it starts by sending a security code to my phone and when I enter the code, I get a yellow banner at the bottom of the window saying "ERROR!" I've tried multiple times on multiple days. I've tried uninstalling &…
How do I delete a Group Chat in Message+?
It's telling me that I am not the administrator when I am the one that set it up.
Message Plus not syncing with windows 10
I am also having this same issue. I thought I would chime in to follow. I was using Message+ the exe file until a couple days ago it stopped working forcing me to download Message+ through the Microsoft store. I can send the messages through my computer, but those messages do not all show on my phone. The responses from…
Just Kids not blocking texts
My understanding of the Just Kids program is that it should block all incoming texts and phone calls from numbers that are not in the trusted contact list. However, my kid's phone receives multiple "advertisement" texts per day, clearly aimed at the previous owner of the phone number. Even worse, it does not even show up…
If Data Limit Reached Can still call/text?
If I have a hard data limit set on a line, can the phone still make and receive phone calls and send/receive texts? I can't find the answer in any of the Smart Family FAQs
Where can I download Message + for Win 10?
This is no longer in the MS app store or on the Verizon site, that I can find. Where can I get a copy of the install file? Thanks!
Verizon Smart Family: XXXXX's content filters were removed. To reactivate pause internet & content filters, tap here..."
I am seeing posts from several years ago on this topic - how has this not been resolved? I am having the same issue, now on both of my kids' phones. And one of them (we will call it Phone #2, a brand new Moto g Power) hasn't even gotten his new phone yet (it's a Christmas gift), so I KNOW he hasn't messed with anything,…
Companion - Something went wrong
I just tried setting up the companion on my teenager's phone. My app on my phone says we aren't connected. When reopening the Companion app, I get a blank screen with the message "Something went wrong. Sorry, something went wrong. Please try again later." I am unable to uninstall or deactivate his account. I am paying for…
How can I tell if a call is from a spoofed number?
Is there any way to verify that a call in my incoming call history was from a spoofed number? My daughter got a call, supposedly from person A's office phone number. But I know for a fact that person A was not in the office at that time. Is there any way to verify the authenticity of the call? Long story, but it involves a…