Services & Perks (Archive)
Validation code text messages not showing on Web App
I am not getting most of my validation codes in the Web App. For instance, if I log onto Google and it uses two-factor authentication, I need to get that code when I don't have my phone. However, these don't come through. Any suggestions? Thanks, Sharon
Block my number from outgoing texts
Can I block my phone number when sending a text message?
Just kids plan - trusted contacts not working
I recently purchased an iphone 7 plus for our son and added the just kids plan. I have loaded the trusted contacts but non of them are showing on his phone. Is anyone else having this problem?
No lines showing up in Smart Family IOS App
When I came to vzw I had one child plan. Smart Family was working to track my son without the companion app as well as all the other lines on the account. When I upgraded that line I no longer had access to smart family. I decided to buy the 9.99 plan. Now when I log into the SF IOS app just my line shows.. Agents have not…
Account owner can't see numbers texted
I am the account owner. I can see times and dates for messages but I cannot see the numbers that are texted. Would like to know how to see the numbers. Have tried many options but none worked so far.
Why Am I Not Receiving Texts From Message+ Users?
Since the most recent update, I am not receiving any texts sent using Message+ when I am using the original Messages app.
Message+ on iPad keeps crashing
I'm using Message+ on a wifi-only iPad running iOS 14.3. The app crashes every time I open it. (It works fine on my Android phone and my Windows 10 desktop.) The symptom: When I launch the app it starts, freezes for a minute or two as if it's loading messages or out of memory, then crashes before loading the conversations…
Short code messages- unable to receive
So I just got new phones on the 8th. 3 phone lines total, husband and son chose to get new numbers. I decided to port. I have a Samsung galaxy s21. Activated and ported fine. All other functions of the phone work. However I am not receiving any short code messages from any company at all. I need these for several websites.…
legit?
Just got this message. Verizon Free Msg: Latest bill processed. Thanks, Teressa! Here's a little freebie for you: j2cbr.xyz/HDYB21hA36 It is from 480-476-1820 Haven't clicked on it. Probably won't.
Probably spam but not sure
I got a text from +*********** "Verizon Free Msg: Sept bill processed. Thanks, my name! Here's a little gift for you: hyperlink here"
gift.vzw.com website is showing 405 error
gift.vzw.com redeem gift card website is showing 405 error
Why isn't verizon messages showing a WINDOWS verison?
If I go to the verizon messages browser version on my windows desktop, I see icons for getting the app including the desktop app . BUT - when I click on the desktop icon, I only see options for android, IOS and MAC.. NO OPTION FOR A WINDOWS VERSION If I go to the Windows app store, it says that the app is no longer…
UNUSUAL PROBLEM - Postpaid Customer SMS "message not delivered"
Completely Stumped: I have left VZW and since porting away I can no longer receive SMS messages from VZW POSTPAID customers. Those users get a “message not delivered” error. It affects senders with different handsets in different regions. The only commonality is they are on Verizon Postpaid. I receive texts just fine from…
Just kids plan allowing calls, text and facetimes NOT on the trusted list
hello my son's phone, an 11 pro, purchased from Verizon has just started allowing calls, text and facetime from numbers not on his trusted list. my phone a 12pro, was purchased from verizon, so we both have verizon purchased phones. I also tested turning off the wifi, but the calls can still come through. i test a…
Appointments
I keep getting messages that I have appointments but I'm not making them. The first time was for an appointment in at a California Verizon store and then yesterday's was for a store in Washington and I live in Illinois. However, I'm not the one making those appointments. Why is this happening?
Spam Text Message?
I just received the following message via text: Verizon Free Msg: Latest bill processed. Thanks, Kathleen! Here's a little something for you: a3smv.xyz/ATwK3L9XBt. I'm pretty sure it's a spam link, but how can I be 100% sure without clicking it? Thanks in advance for all your help!
Remove a gif from Message+ suggestions/history
When I want to add a gif, I see the same ones in suggestions over and over. There is one, in particular, that I would like to remove from suggestions, but there doesn't seem to be an option for that. How can I remove it?
Web History and Activity not showing up
Hello, the web activity and history is not accurately reflected on the report/app. None of the websites he’s gone to have shown up! I restarted both of our phones, then unpaired and repaired our devices. It’s still not working. Please advise!
how can I open a text message vsm file on my computer?
I have saved text messages from message+ and it saves on my phone as a vsm file. I transferred to my computer because my phone won't open the file. How do I open a vsm file on my computer to see the saved texts?
Message+ not syncing
I have Meesage+ on my android and iphone with the android phone set as the primary. When I receive a text on my android phone the message only syncs to my iphone when i open the message+ app on the iphone. Is this the normal syncing behavior? Is there a way to receive (push) new texts on the iphone without opening the app?…
How can I read text messages from another phone on my plan on my pc at work?
i am primary on my verizon account. how can i read text messages from another phone on my plan on my pc at work
Desktop Message App "Verizon Messages" No longer receives messages but can send
As of yesterday morning, my Desktop Message App will no longer receive messages but can send. I have it installed on five different computers and all have teh same issue. There are also different firewalls on the other computers (work, home, laptop, 2 Windows tablets). The last messages received were around 6am yesterday…
The worst cell phone plans ever!
We recently checked on the promotion to trade in an older phone, but could not find a decent plan that did not include several subscription services we did not need. I did a plan comparison and could not believe the amount of extra services they were throwing in that I did NOT need while the ones I did need were not…
Smart Family Location Sharing
How can the Primary Parent's location be shared in Smart Family? It allows the "Parent" location to be shared, but not the "Primary Parent"?
Double notifications on Verizon Message+
Samsung Galaxy S8+, Verizon Message+ 6.5.2, I'm getting double sound notifications for every text. First when it comes in, 2nd when I open it. How can I stop this?
Verizon Messages will not sync contacts on PC app
This has been driving me mad and I cannot figure out what to do. I just started using Verizon Messages+ on my Galaxy S6 Edge. Love it. It's a great app. I pull up the Verizon Messages on the web app. No issues. Messages are there and contacts sync with Verizon Cloud. I pull up the Verizon Messages desktop app on my Windows…
What type of texts will show as read in Verizon messages+?
when I send texts using messaging+ it will always show either sent/delivered and sometimes will tell me when it has been read but not always. do I need to adjust some settings to show it as read or is this only going to happen on certain type of texts (like Verizon to Verizon, only if they are using messaging+, ect)?
Message + on Windows 10
Is there still a message + download for Windows 10? I have followed the directions on the Verizon support page and unable to find the download in the windows store as it is shown. The Web Messages download link is only giving options for Android OS, iPhone OS and Mac OS.
Message to deleted
I tried texting a friend a message and about 46.5 hours later I received a text back (from her number) that read "Message to <phone number> deleted." Does this mean that her phone is off, and the Verizon servers just gave up?
Message+ app for Windows
So it's been about a year since I've seen any update to this issue. You can download a client for android, iOS, and Mac. There has been no support for Windows PC though for well over a year. The ability to sync messages from phone to a PC is extremely handy and I would love to use this again someday. P.S. Verizon: if you…