Services & Perks (Archive)
How Can I Retrieve Texts From When My Phone Was Off?
My phone was turned off for three weeks because it was damaged. I know a number of people messaged me in the meantime. When I got my new phone, these messages did not come through. The only thing I can think of it that my old phone was an IPhone and used IMessage to text, while the new phone is an Android. Does anyone know…
Message+ keeps sending duplicate message
Yesterday I sent my friend a screenshot of a meme, and the message said "sending". Assuming my message was sent, I closed Message+ and did something else. After talking to my friend later, I found out the message that said "sending" was continually being delivered to her for no reason. It still said "Sending" on my screen…
Email to SMS/MMS is getting blocked - Why?
I'm getting the following error when sending emails to my vzwpix address: Action: failed Final-Recipient: rfc822;[email address removed per the Verizon Terms of Service] Status: 5.0.0 Remote-MTA: dns; smtpin02-mms.vzw.a.cloudfilter.net Diagnostic-Code: smtp; 554 vzw-ibgw-6001a.stratus.cloudmark.com cmsmtp Connection…
origin of calls placed
does my phone at like a gps? when looking at my bill, i have the option of clicking on view all voice details. one of the columns reads origin. does origin mean where i ACTUALLY placed the call.? in other words, if i move from one city to the next to place a different call, does it record that?
Verizon messages
The Verizon messaging app keeps deleting my messages when I'm not deleting them. When I log in the text on the main screen is there and then they disappear when I go to open them. Is anyone else having this problem?!
Twilio-Submitted MMS Messages Delayed
We use Twilio to submit MMS messages, and they are intermittently delayed. This afternoon, for example, an MMS message to 3 staff members was submitted to Verizon at 22:31 UTC but was not transmitted to staff for 48 minutes. We are paying for timely messaging. What's the problem?
Pics via Messages/+ keep resending
I've been using Messages+ on my new S21 Ultra, and it seems to have a problem sending pics. They sit there stuck in "sending", yet the end user keeps getting the pic sent over and over again.
Smart Family
I have 2 kids on the just kids plan, which inludes smart family premium. We set it up a week ago and things were working perfectly fine, until yesterday. When I checked my phone first thing in the morning, I had two texts that said the kids phones had been unpaired. I go to pair them and I have re log in to the app on my…
Duplicate text months later
Has anyone had an old text be re sent randomly months later? When I scroll back thru the conversation it is missing from the original interaction and showed up today randomly. I wasn't even texting.
Email-to-MMS Not Working Reliably
We used to be able to send a SMS or MMS message from email to a Verizon phone. For SMS the email address of any Verizon customer was number @ vtext.com and for MMS the email address was number @ vzwpix.com These are the same email addresses that show up if you send an SMS or MMS message from a Verizon phone to ema In the…
How do I backup text messages to a computer in Messages+?
I want to backup my text messages to a computer. Does anyone know how to do that?
Verizon messaging app will intermittently stop working... help!
I am using the Verizon messaging app to receive personal texts on my work iPhone 5c. The app plus the call forwarding service work wonderfully to allow me to only carry one phone. Occasionally my phone will not get texts through the app. I can still receive texts through my work number (which goes through the standard…
Class Action Suit
I would like to start a class action suit against VZW for their failure to block gmail spam porn messages.
Spy app childs phone
I have 2 children on my account. I'd like to install spyware without access to their device. They have androids, I have I-Phone
Smart family: app removed texts
I switched my son off of just kids specifically due to not getting texts to get into school items and not even being able to call his voicemail since it wasn't a "contact." I added smart family as a separate service on a different plan but now I constantly receive texts saying, "Verizon Smart Family: Dylan's app removed.…
Why do I receive texts from [phonenumber] @ vzwpix.com to my email?
This only happens with one colleague and not every time. They are texting me but their text is converted to an email sent from the above email address. The email has a txt file attachment with the text of the text message. The issue is definitely on their end. Any suggestions I can forward to them to fix?
Certain text messages (MMS) not transferring to new phone, using Verizon Messages
Trying to transfer ALL data from Samsung S6 to new S21. Have tried Samsung Smart Switch and a backup/restore with iDrive. With both attempts, certain text messages are not transferred to new phone. The messages that are not being transferred appear to be texts that are longer than character limit for SMS and have been…
Getting texts with sexual pictures and messages from email accounts
I keep getting texts with sexual pictures and messages from email accounts. They come at all hours of the day and night. I have to have my phone on at night because I have children and elderly parents. How can I make it stop? I have tried reporting it as spam but they are from emails and not numbers. I see multiple threads…
Smart family app won’t repair
I had to factory reset my son’s phone and now his companion app says not active. How do I repair my app with his?
Have I been hacked in my message App!!
I've seen this issue posted. Using Drupe message app. This started yesterday where the contacts names in the app switch to characters. Ran a virus scan. Still there. Love Drupe and want to continue using. I also use Truecaller to block spam. But mostly to block spam, not as my primary messaging app. What is happening?
Unwanted Text Messages
I have been receiving text messages from two numbers that I can't seem to block. Online they appear to be coming from a number that starts with five zeros followed by five numbers. On my phone they appear as only the five numbers. I can't tell if they're phone numbers or what. I've tried blocking them on my account, but it…
Not receiving texts on message+ app
Running message+ app on my iPad. Starting yesterday I’m not receiving texts at all through message+ (but receiving texts on my phone). Still able to send texts, although when sent does not indicate “delivered” when sent to another Verizon Wireless user like it used to. Same issues through My Verizon text online.
go to vzwpix.com
Why do I keep receiving txt msg, "You've got a PIX or FLIX message! To see it, visit www.vzwpix.com from an internet accessible computer & follow the directions"? When I got to the website, there are no directions and there are no pictures or videos to view? Please help, it's driving me nuts...
Activity Not Showing on Family Base
I can not see my son's activity on Family Base. His phone has been restarted, per instructions, but the activity still isn't registering online or the app. How do I fix this?
Move cloud folders to desktop
I do not want my desktop files to be in the Verizon cloud, but I do want my Verizon cloud data from my phone to be on my desktop. Some Community messages on the subject say change "Document Settings" but I cant find any such setting option. The message wasn't clear where that was. I do not HAVE my phone so I'm stuck with…
Do not receive messages on Tablet
Samsung Galaxy Tab S7 - Just downloaded Message+ - install went fine I can send a message from tablet and see what I've sent on my phone. The recipient is typing message shows. I don't receive the response. I do see it all happen on my phone and in the online app. I have: disconnected and reconnected reinstall app reboot…
Ineligible US Recipient to send egift card to...?
recently downloaded message+ app for the first time. Tried sending an egift card to a contact and i get a notification that says "Ineligible recipient number. eGifts can be sent to domestic phone numbers. Please enter a US number to send an eGift card." I've talked to chat reps, phone call reps and no one knows what is…
Texting web app not loading
When I try to text online, I click the link for the web app. The link just takes me back to the same page.
same free msg from verizon daily to my CAR, not my phone
VZW FREE MSG: Congrats on your new Galaxy S5 16GB Charcoal Black! Visit govzw.com/vujfnoy4 for tips to get you started. Phone number from the text is 900080004000 I dont even HAVE an S5. Just got a new car and every text I get from either my Mom or Wife who are both on the same plan (im on a different one) is accompanied…
Verizon Messages Group Receiving All Messages Twice
Hi since yesterday there is a issue that every message receiving on the message plus groups is also being received from a 588 number as you usually receive when you are not subscribed, i asked around and a lot of people have the issue....