Services & Perks (Archive)
Message+ Save Corrupts Content
When saving messages in Message+, the UTF-8 encoding function makes two passes over the text. It should only make one pass. Please fix the UTF-8 encoding function. Details Take this text for example: "I'm going to the store." The correct UTF-8 encoded string is: "I'm going to the store." Message+ makes one pass which…
Why did I receive Verizon message with a pin number for Verizon Messages+?
I received 2 text messages yesterday 12/16/16 from 900080004102 that said VZ Messages:PIN: ######. What are these?
Why is Family Base under reporting texts?
I have had family base on my kids' iPhone 4s phones for three weeks. The reports are understate my kids texting activity.What can I do to fix this?
Has Verizon been hacked?
After years of service with Verizon, I am getting bombarded with spam text messages all of a sudden. Has your system been hacked? What are you doing to stop spam before it gets to my phone?
Retrieving Texts
I go a new phone. Texts from April 1 show up but none prior. I'm paying for Cloud. Is there a way to retrieve older texts? Thank you.
Smart Family does not work and no one can tell me why
For the last three weeks I have had smart family errors and functionality not working. The 6 or so reps I have spoken with cannot tell me why and have no clue as to what the problem is. Is there anyone that has had an issue where a line was all of the sudden unregistered off of smart family then when added back none of the…
Re: Verizon deleted all my photos with no warning
All my photos and videos from 2012 to 2017 disapeared and it still hurts. Thx Verizon.
Message+ not working on multiple devices
I am trying to setup the Message+ app on two devices, iPhone XR and iPad mini. I have the latest available iOS software installed on both devices. I have the latest version of Message+ installed on both devices. I have restarted both devices. Whenever I set up Message+ on one device, it deactivates Message+ on the other…
How do I regain my photo avatar in messages?
I've been using Verizon Message+ for about 6 months on my Droid Turbo. I had customized the settings so it would show photo avatars. I'm almost 100% sure that when seeing text conversations on my phone's screen that there was a photo of the person I was texting on the left side of the screen (with conversation bubble) and…
Attachments
Why is attaching a photo taking soooooooo long? I've done all updates. Also, a friend states she cannot add me in a group text...I'm "red"..?
Integrated Messaging not working
Using Message+ or Web messaging on non-primary devices does NOT show the same message threads as the primary device. It appears the non-primary devices using integrated messaging are NOT syncing with the messaging server completely. Can we get a response from the Messaging Team?
Adding a new member to group text?
Has this been resolved, and this capability added to Verizon Message+ ? Can we now add a new member to a group text? I still don't see a place to do this.... Please advise, thank you!
No Just Me Toggle anymore
When sending group text messages in Message + you could select the Just Me Toggle reply from recipients. It is no longer there so replies now have to go to all the people in the group. I need group recipient replies to come only to me. How do we put it back?
Wrong phone number with Verizon Messages
After the upgrade I created a group, added my wife and sent her a message. It shows the message came from a phone number instead of from my name and number. Any idea WHY? With just this wrong number showing people are not going to want to respond to my message since they can't know who it is from. personal information…
Blocking Spam Texts
I've recently received multiple repeat text messages from the same number. The message is nonsensical and an irritant, fortunately to this point the message is not offensive. Is there someway to block texts or calls from a number that is just wasting my time and resources?
Verizon messaging
June 21, 2020. Using the Verizon messaging service on my LG v40 I am unable to take pictures as it closes out the messaging app.
Not able to locate
For the past two days I have been unable to locate my son’s location. He gets texts from me and responds but unable to locate him. Why would it do this?
Verizon message + app messages and text messages
I have the message + app on my phone. I am in group chats. Every time someone responds in the group chat I get a notification on my phone from the app and I also receive a text message. Is there any way to stop the text message portion and just use the messenger app to get the notifications for the groups?
How do I assign a name to a group in messages?
I tried to create an enhanced group and it created a new text thread for the participants. That's not what I want to do. I just want to name the original thread, to make it easier to know what group is texting. Is that possible?
Message+ App Bug Report
Since the latest update to Message+ my conversations with some contacts are getting split up into multiple threads with different parts of the conversation. When a contact replies to my message, it becomes a separate thread from my original message to them. I tried to submit a bug report through the app but couldn't get it…
Stopping Spam Text Messages
I get spam text messages at all times of day/night that are annoying and come from many different phone #s. Verizon only allows 5 numbers to stop, far too few for the many #s the spammers use. It also is a real pain to have to try to list a phone # (including a complaint on the Do Not Call Registry) after you get one. It…
Smart Family App Functions Not Working
I recently installed the Smart Family App on my phone to control usage on my son's phone, but some functions aren't working. When clicking on these functions, I get a spinning circle that goes and goes until I eventually swipe the app away. Functions not working: Pause Internet All Content Filters - I can click on…
Text Online not working!
The text online page isn't loading. I've cleared my cache, Logged out of website & even restarted my computer. Why is the page not working or unable to load? Please Help!
How to get a printout of actual text messages
is there any way verizon can give a readout of what was in text messages on my account? If so, how? Thanks!
Verizon message+ Bluetooth tethering
Hi, I'm trying to use the Verizon Message+ app on my tablet to be able to send and receive messages just like my phone. When my tablet internet connection is over wifi it works perfectly. I could even make phone calls using the app. The issue is that when the tablet is connecting using WiFi tethering, this specific app…
why do texts take a very looooong time to send overnight?
after about 1 AM verizon takes 10+ minutes to send text messages. later in the AM (~6) it gets better. this is repeatable. i am using my wifi and a motorola 5Gsplus with the native messaging app? is there anything i can do to speed up the texts being sent. all other functions seem to be at normal.
Message + App, Still Not Campatible with Android Smartwatches
I noticed that Verizon is now selling Google's New Pixel 3 XL Phone. I was wondering If there was any chance of Verizon working with Google to FINALLY CORRECT the issue of; the Verizon Message Plus App NOT being compatible with Google's Android Smartwatch Software (IE: Wear OS). A Prompt & Honest Answer would be greatly…
Usage
Why cant your usage back past 30 days
Message+ app does not show member name to group.
Why doesn't the members of my group text see the names of the members in the group? Message+ 6.6.7 Galaxy Note8, Software update N950USQS5CRG9, Android ver. 8.0.0
messenger
I am trying to connect my Samsung tablet to my verizon messenger. I get to the point where where I send the Qr scan to my phone, but my messenger will not download the Qr.