Services & Perks (Archive)
message+ pictures will not download. just shows downloading. went back to default message app and no problem
I've been using message+ app for a long time. about 4 weeks ago i started having a problem where pictures or documents people send me will not display. just the word downloading shows up. most of the time, the pic/doc never shows. sometimes after a very long wait, they will show. this occurs in both group texts and…
block all text messages?
How can I block all text messages?
FamilyBase Companion code from the parent app
My son's device and mine lost pairing somehow. When I try to pair in the parent app, it sends a link to my son's phone. On my son's phone, clicking the link in the text opens the companion app looking like it's already paired. The only button is to Deactivate. I think if I deactivate, I'll be able to pair it again, but it…
Family Base Frustrations. Setting Daily Limits, is there a way?
Spent an hour chatting with Verizon yesterday both online and on the phone, and another hour today. Trying to set both daily usage and schedule limits for my daughter's phone. Apparently, there's a bug somewhere and the restrictions are not taking. Today they've issued a ticket, so hopefully that will be resolved.…
Message+ has a person not in my contacts
I had a person that message+ kept muting randomly. I looked that up and it was a known problem, I tried to follow some suggestions online and when deleting my contact to add it back I noticed that contact that was being muted was no longer in my phone but message+ had a contact for them under a different name. I'm not sure…
How to download harassing voice messages
I have been receiving annoying and harassing phone calls for about two years. At first the person was in Florida. I saved messages anyway. Recently started receiving messages from same person in which I learned they live less than a mile from me. I am still receiving messages and paid for caller id to monitor and did block…
Unknown error Verizon Messages
i have an iPhone 6s. I had Verizon Messages installed. I accidentally unistalled it. The app was working perfect. Now after reinstalling and inserting the activation pin that it sent to my regular messages app it gives me an unknown error. If I use a different phone number it activates perfectly. I believe it has something…
Group messaging
Recently when I am texting more than one person, my phone forces me to name the group, and then sends the message from a different phone number that nobody recognizes. How can I make this stop?
Bug in Verizon Messages causes extraneous recipients to be added
There is a bug in Verizon Message+ which causes extra recipients and numbers to be added to a text message. This happens when you click a link in any standard Web page or app that is supposed to send a text message using an HTML href sms link. This issue does not occur with other messaging apps like Google Hangouts,…
Recover text
MY screen broke and is not working. My phone is on because I can hear it ring and notifications. Can I pull my text messages from my phone to display on my computer?
Messenger suddenly using data
In the past 2 billing cycles the Messenger+ app is using 2 plus gig of data on 2 of the 3 lines on my plan. No change in usage habits, just suddenly burning up data. Spoke to Verizon rep in store and they were unable to explain it. They suggested changing messenger apps but dont feel that I should have to. Doesnt make…
how can i retrieve a copy of deleted text messages
how can i retrieve a copy of deleted text messages
After the latest update, my conversations scroll to the top. Switching to messenger.
Tried everything and nothing works except swiping down. Very irritating on long conversations over a year old.
only a few messages appear when I try to view message details
only a few messages (3) appear when I try to view message details on Verizon's website.. but I know more have been sent and received. Can I get an accurate log, or report somewhere? Why isn't it showing this correctly?
familybase
My sons phone didn't pair correctly on initial setup of familybase I had to remove the device management on his phone but now can't get it reinstalled?
unblock a blocked phone number
I want to unblock a blocked phone numbers
Family Base
I do I add a new line to family base?
Viewing Contents of Texts
Hello, Is there any ways to view the contents of text messages after they are deleted from device?
How do I clear text message counter after all have been read?
The counter on my husband's text message icon shows a number 1 even though he has no unread messages. How do I clear it for him? He's got a Kyocera Duraforce Pro and is using the Verizon Messages app
Which VPN do you suggest
I have some very intrusive pests. Which VPN is best?
Family Base and camera issue
I turned on the new content filters on my son's phone. For some reason it turned his camera off. When I go into Settings and Restrictions I can see that the camera is turned off but it won't let me change it. Anyone else have this issue?
why does my screen show Pull after a missed call?
why does my screen show Pull after a missed call? From what I can tell it has something to do with remote calls
I want to increase the data on the lines in my plan
how do I increase the gb to the indiduals on my plan?
Can I see text messages
Text from all my lines
i am abroad now. i receive text messages even if my data is off. do i get charged if i open the messages
i am abroad now.i receive text messages even if my data is off. will i be charged if i open the text messages
familybase turn off data on schedule
I want to turn off my kid's data on a schedule. I don't want my kids bypassing my home wifi controls, by making a hotspot. Can i do this?
SMS
Do I want SMS on or off my Samsung S8?
Message+ "pull call" feature security
A few minutes ago, I got a call from an unknown caller. I answered and it was a guy with an Indian accent offering to resolve the debt I don't have on a credit card that I don't have. So I told him to remove me from the call list and hung up. Upon hanging up, I was presented with an atypical screen with the the option to…
texts not capitalizing
Using message + . For some reason capital letters not defaulting when beginning a text or after putting a period and starting a new sentence. Is there something I can do to fix?
i want to give a child on my plan more gb
I forgot how to add more gb to one the other phone on my account and take away from the other number