Services & Perks (Archive)
message detail
why don't all text messages sent show up in message detail?
Family base does not seem to be working on my daughter's phone for time restrictions
Family base does not seem to be working on my daughter's phone for time restrictions also what happens if she's using the phone when the time restrictions starts but her phone just shut off?
VPN installed from Family Base
I-phone and Family Base installed. the Certificate is installed also, Kids figured out that that they can turn off the Certificate and bypass controls, why can't the certificate be locked down so it cannot be disabled in settings - general- VPN -
Help?
Another person and I are unable to send or receive calls/texts to each other? I have Verizon and he has Straight Talk. I don’t really know how to resolve this.
Messages+ error message:VMA DoProvision request failed
I tried to resync my phone with my tablet after my phone went to another provider (which uses the Verizon network). Here is the sequence of the issue: * I moved my phone from Verizon wireless to a different provider (still on the Verizon network) * My tablet, which was synced to that phone all of a sudden could not load…
Why am I getting text messages saying I have messages waiting for me?
I got a text from [removed] that said "Bobby: Messages are waiting for you. Download Message+ to read these messages at [Removed] ... My name is not Bobby... And I don't want to go to that website to find out what they are doing. Can someone at Verizon tell me if this is a phishing scam or not? Thanks, Not Bobby Personal…
Message+ notifications don't show preview anymore
I'm using a Google Pixel XL, It used to be that when I received a text I could just get the icon in the notification bar and a nice ding, then I could slide it down and see a preview of the text. But after the update I can't make it stop showing me the message box of who sent the text, and I don't get the preview anymore.…
iOS app not showing contact names!
The incoming notifications only show the contacts phone number. This does me no good unless I have all 400 people's phone numbers memorized. PLEASE FIX YOUR iOS APP to show contact names rather than numbers.
Web Text and messages not showing up.
I am using Chrome to check my text message on-line but for some reason all of my message do not show up. Mostly the ones that come from automated lines (i.e. numbers like 123456). Some are junk but some are ones I want to get right then and there and I can't get to them till I get done with work and get out to my phone.…
Messenger+ display bar
My messenger+ app used to show the shared media bar under the "conversations" header in the main screen and under the conact name in each conversation. that option has now gone away, how do I bring it back?
Someone is posing as me, how do i block them in messenger.
I see regularly another number logged into my messenger? I'm not familiar with. Any ideas of what it means, or how to avoid this, in case of impersonation and defamation?
install on lap top
i have a new lap top and want to install verizon messages
Family locator
My family locator app is not working correctly on my sons phone. i have uninstalled, and installed again, like support said to do. It says that he is 10 miles from where he really is and has a red dot say area based location. How can this be Fixed?
5 HOT NEW FEATURES
5 MORE HOT NEW FEATURES to make Verizon Messages even easier to use! 1 SHARED MEDIA NAV BAR Content sent & received between you and your contacts can now be viewed through TABS located at the top of the conversation screen. HIDE and UNHIDE the Nav Bar from the side Menu. The NAV BAR in CONVERSATION LIST (for all of your…
Unable to insert pictures in text message
When I try to insert a gif or picture using the keyboard in Messages, I get the error "This text field does not support image insertion from the keyboard". How can I insert images directly using the keyboard?? I have a Google Pixel.
Retreaving package
Hello, I made the mistake and sent a package to your Verizon warehouse address: 4801 mercantile drive fort worth, tx 76190 I am trying to get a hold of anyone so I can retrieve it back. who can I contact????? my phone number is [removed] the address it was shipped from is [removed] Personal information removed as required…
Message+ Ringtone Notification Not Working
Why isn't my ringtone notification in Message+ working on my cellular device? I don't want to customize the ringtone for each individual conversation\person that I receive.
I keep seeing text from 000-005-7685
Is there any way to find out whose number this is?
Family Base
my son's phone is not making calls, possibly due to changes made to Family Base plan. Any help will be appreciated.
Verizon Messages (Windows 10) - Painful Delay When Sending Messages
This has been an ongoing issue for months now. I'm not sure if anyone else has reported this, but when sending SMS or MMS messages through the Verizon Messages app on Windows 10 (the UWP app), they usually take up to 30 seconds to actually send (or not at all if I alt+tab to a different window after hitting send). I use…
Slow message plus on android tablet
I have a verizon, samsung galaxy s7 edge and a Samsung galaxy tab s3 wifi tablet. As you know verizon message plus allows you to receive a text message on your phone and your wifi tablet at the same time. Just lately when I type a message only into message plus and just on my tablet it is super slow. My phone is just fine.…
Why Am I Receiving Texts In Spanish?
I am a new Verizon customer. Initially I received a text message with an authorization code while setting up my online account. The first text message was in English, then I received two more in Spanish, without changing any settings or language preferences. Why am I getting Spanish text messages now?
group text
how do I get the senders name to show on a group text instead of just the number
Pictures being deleted from VZW message+
How come pictures in VZW Message+ are deleted automatically? The texts are kept but just the pictures?
Recently switch to Verizon from ATT. Now incoming texts are getting split into multiple messages
I have an LG G6 unlocked. While I was on ATT messages worked fine from all carriers. Long sms messages would come as one long message. I recently switched to Verizon and now simple sms messages are split into multiple messages. I get 3 or 4 notifications and often these texts aren't in the correct order. What's going on?
Family Base always down
The last three or four times I have gotten on to family base to check on my kids' usage or change their usage, the system has been down for maintenance. It doesn't matter what time of day I check in - it has been down. Since I pay for this service, this extremely frustrating. I tried to use the Verizon service to be able…
Message Plus Web Browser No Longer Showing Messages
I've been using the Message Plus Verizon app on my HTC M9 for months now. I like that I can read and send messages via the browser while I'm at work. This week, my Messages in the web browser all disappeared. On my phone, all the messages are there. I've cleared the browser cache. All systems/devices are updated. What the…
Reading content of texts for family members covered
I'm interested to know if FamilyBase has the functionality for us to read texts - as we feel needed - that are on our kids' phones, if the kids are covered under FamilyBase. If not, is there another way via Verizon to do so?
Verizon Messages "Add to Contacts" opens people with "Choose a contact"
In Verizon messages on my laptop, I select "Add to Contacts" for a text entry and it brings up People with "Choose a contact". It used to bring up People in the edit mode (Add a contact). Even when I hit the "+" at the bottom of the People screen it does nothing. Don't know if it a People problem or Verizon Messages…
Messaging online only shows 24 hours of messages. What Happened.
On verizon messaging online I want to see several days of messages but only one day appears. It used to show six months. Can this be changed to show more days as it always was before?