Billing & Payment
Where do I see my bill
where
Customer Service Experience
Subject: Formal Complaint Regarding Poor Customer Service I am writing to formally express my dissatisfaction with the customer service I recently received from your company. My experience was extremely frustrating and unprofessional. Throughout my interaction, I was unable to obtain assistance from anyone who could…
Am I ever going to receive a call from Executive Appeals
I received a text message stating I would get a call from an 800 number from Verizon Executive Office and I still haven’t received a call. Then the next day I received a text message stating if I don’t pay my balance which is INCORRECT my service will be interrupted
Cancel autopay
hi.my number is ***** Can you cancel autopay,please
Is my phone bill paid
hello my name is amber and I set my phone bill to pay it today and I don’t know if was paid or not
Still being charged for returned phone!
I had a broken phone which was replaced by an insurance claim. I have spoken to at least 10 Verizon employees over the last month, all telling me not only that the charge would be removed - but that I would get a $50 credit for the hassle. NOTHING has happened and I'm ready to switch to AT&T if it is not resolved in the…
Auto paying want to set up autopay
I need to add updated auto pay checking account. Old one was cancelled due to hacking
Where do I pay
how do I pay my bill
Change billing date
I need you to please make billing date the 27th of every month for auto pay im on a fix income i receive ssi and get on 26 or 27th of every month thank you so much
How to set up Autopay
how do I set up auto pay?
I have my bill statement and my email receipt
I have paid the remaining balance and as I’m trying to checkout with a new device it’s stating that I have a balance due i am confused
Question About Final Wireless Bill Payment After Account Cancellation
I recently canceled my Verizon wireless service. I received an email saying that my wireless bill is available on My Verizon, but since my account has been closed, I am unable to check the final bill amount. Could you please let me know how I can confirm the remaining balance and make the final payment from overseas?
Payment date
When does my monthly phone payment come out ?
how can i see my bills
i need to see my bills
Billing
can i speak to a representative please
Payment
I want to make a payment for my 5g home internet
Unable to Access Final Mobile Bill After Disconnect — Now Being Charged Late Fees
After being with AT&T for 10+ years, I switched to Verizon a few months ago. Unfortunately, my experience has been very frustrating. When I signed up, the salesperson gave me a bill estimate that turned out to be completely inaccurate. Each time I questioned the charges, I was told to wait for the next bill because it…
Paid phone
I have my phone paid off and I am still getting charged. I contacted Verizon over 9 months and every month i been on the phone for over 3 hours each month. They take care of it but then next month, I am going thru it all over again. Who can I talk to because verizon support is no help.
Receipt
I paid off 2 devices on May 5, 2026. I need my official receipts for these but the representatives I spoke to on the phone refused by saying that Verizon will not give receipts. Please…..I need these receipts. How do I obtain them
How can I get my bill straightened out?
On May 8, I received a call from a lady who said she was with Verizon and was telling me about my eligibility as a loyal customer for 4 years now, (y’all know where this is going ). I selected the IPad 13inch to upgrade my IPad 9th gen line. Somehow this lady ordered 2 iPhone 17 pros to upgrade mine and my husbands phone…
Constant iss6
I have been having issues for quite a while. I spoke to someone in executive relations who left me a number to call if anything else happened. I can't get through. How do I reach executive relations? Do I have to file another complaint with BBB and my attorney general?
Activation fee
we paid the activation fee the day we got the phone but now I see a charge on my bill for activation
Need copy of my bill
Need copy of my bill with address on it
How to Pay my phone bill
Where do I need to go
Changed my ccd how to pay
changed my ccd to pay
Verizon Wireless did not fulfill promised credits
I recently signed up for fios home internet and thought maybe I should also switch my phone service from Tmobile to Verizon. Boy was that a mistake. I was paying $80/mo for 2 lines and now I’m paying close to $150/mo. To convince me to join verizon wireless the sales rep named Jim (James) promised to add an additional $80…
Can you have your financed limit raised?
We were approved for $4000 in financing. We plan on paying bill on time every month but will that help raise it eventually? We plan on adding more devices down the road and were currently tapped out at 4 financed phones. So just wondering if that will change as the months go by.
Incorrect billing
30+ years of service and I will now be switching carriers. Since Sept 2025 every bill that has come out has been incorrect. I have spent hours each month on the phone having it corrected. Always some excuse as to why the bill randomly goes up. Today was the last straw. Supervisors refuse to cancel the service because it's…
Bundle payment
Would a customer be able to bundle the cell phone and Internet into one bill instead of two?
Over payment customer service
i have been on the phone today for over and hour talking to several people to resolve my billing issue was unsuccessful. I ask to be transfor to the bankruptcy department , the person i spoke with was very unprofessional no knowledge at all and constantly putting me on hold to get answer from other employees.