Mobile Deals (Archive)
Mobile Hotspot not working - Motorola e4 prepaid
I am a prepaid account holder,using the $50 plan with 8GB of data w/an extra free 7GB each month (15GB total). My hotspot has been working just fine until today. When I went to turn my hotspot on, the following message came up: If you would like to subscribe to Mobile Hotspot/Mobile Broadband Connect, call: ...... it gave…
Help with BYOD; Samsung S7 Edge from BoostMobile
I am trying to bring over my Samsung S7 Edge from Boost Mobile. The device has been unlocked by Boost and was used on a Boost Prepaid account. I plan on using the device on the monthly unlimited plan at Verizon. When I enter the IMEI number I get the message that the device is not compatible on Verizon's Network. Can I…
Poor Service at a Verizon Store
Can someone please explain to me how Verizon oversees their franchise stores? I went into a newly opened store in Pompton Plains, NJ 07444 on 1/12/2013 to see if I can activate my old Galaxy S5 and add a phone number to the phone. I was there try to resolve a problem with another phone, only to find that wasn't possible at…
Data throttling
If I use too much data on my Unlimited plan, will my connection speed be throttled?
Dec 2018 BYOD rebate
I signed up for three new Verizon pre-paid phone lines in store on 12/30/2018. I brought my own devices; two Samsung S9+ and one Samsung S9 that I bought elsewhere. The sales associate said the BYOD rebates need to be submitted by me online within 30 days. I can only find the current rebate promo code. What is the rebate…
I want to get the Samsung Convoy U640. Pay 30 dollars for prepaid can i do this?
I do not like the fact there is only unlimited talk and text with data and no prepaid or plan option with no data. I personally think data effects phone signal. Why is it that cell phone antana not being developed as fast as smartphones? I just want a good basic flip phone that gets awesome signal. Rather have that than…
OnePlus 6T Certified for BYOD
We heard you! The OnePlus 6T is certified for Verizon. From OnePlus: Unlock your OnePlus 6T with the fastest in-display fingerprint sensor on any smartphone. We are setting a new industry standard with our cutting-edge Screen Unlock technology. The 6T is available for purchase from OnePlus and other retailers for…
Trying to transfer prepaid to post-paid account
Back of the box says after first monthly payment is made phone is unlocked.Also says that in contract that came with phone. Verizon Store is now telling me that it is now 6 months locked prepaid!
Internet working but no calls on iPhone 5S
I am trying to use the nano sim from my Samsung Galaxy S6 4G LTE phone (it is in full working condition) in an unlocked iPhone 5S. As the sim card was already active, I put the sim in there and turned on iphone 5S. I get internet (without WiFi) but I cannot make any calls. It shows LTE on the top left but all the bars are…
Blackberry k2 upgrade to verizon?
I am trying to buy a blackberry k2 phone unlocked and want to connect on Verizon wireless. Any problems with that upgrade?
Is there a GSM network?
I was browsing Amazon once, and I saw on a comment somewhere when someone asked about Verizon compatibility for a phone that Verizon has a GSM network. Is this true? If not, it still may be good to offer a GSM network for those who do not have phones with CDMA bands.
BYOD Promo - A cautionary tale
I'm posting this as a warning to anyone considering switching to VZ and taking advantage of the $150 BYOD promotion. I recently switched to VZ from ATT and brought my own device (an original Google Pixel). I submitted the form for the BYOD promo on the same day that I picked up my SIM card at the VZ store and activated my…
Can't activate my 'locked' prepaid phone. PLEASE HELP!!
I just purchased a prepaid phone from the online chat a week ago today and rec'd it Fri Dec 21, 2018. Ever since then I've been on their Facebook CS and Twitter CS and Verizon Wireless Chat and nobody can help me activate my phone because it came locked. I am 47 miles out of town and have no car and am disabled. I asked…
Razer Phone 2 still can't make or receive calls
Just picked up the Razer Phone 2 yesterday and popped the old SIM card into it (from a Motorola Droid Maxx) - this was fine and dandy - mobile data worked however sending/receiving texts and making/receiving calls didn't work. Later in the day I brought it to a Verizon store and had them activate a new SIM card for me in a…
verizon prepaid in Kentucky mountains
last year i bought an iphone 4 through ebay and been using it with verizon prepaid ever since. recently i moved to kentucky in letcher county. and i can not get any service BUT i have good signal. there are ATT and Appalachian wireless towers (local CDMA service) around the area and CDMA works perfectly. i was wondering…
Cancel Pre Paid Service Plan Once
I was paying for my pre paid phone plan, the Verizon web page timed out, didn't state it went through or not. so i submitted it again, and now it will go through twice. how do i cancel of these pre paid transactions?
Visual Voicemail broken after Oreo update - VZW Prepaid
I had been using VVM until the Oreo update was pushed out. After the update, VVM would no longer open. I followed the instructions at Turn Basic Visual Voicemail On / Off - Android (Oreo OS) | Verizon Wireless but my unlocked Moto G5Plus continues to show a message: "Visual Voicemail is Disabled" - please contact Customer…
BYOD - Key2 LE -how to confirm it is CDMAless
Prior BYOD discussions have confirmed that the Black Berry Key2 LE is white listed by Verizon as a BYOD, but there are many issues with receiving text messages. Part of the "fix" is to make sure to purchase a CDMAless version of the BB Key2 LE. Is a phone which says it is "GSM Unlocked (AT&T, T-Mobile, Verizon)" a version…
Transferring minutes
Can I transfer prepaid minutes from my flip phone to a new smart phone? Will I lose anything when I switch over?
Trying to activate a Verizon prepaid phone?
I'm having this same problem now with trying to activate a Verizon prepaid phone. An error keeps coming back when I'm trying to register the sim. Can someone help? Content modified as required by Verizon Wireless Terms of Service
Buy Prepaid phone as a gift for existing customer
I thought I could simply dial an 800 number with this question but it seems Verizon does not make that easy. I am a current Verizon Prepaid customer, but I would like to buy a new phone as a Christmas gift for an another, existing VZW prepaid customer. However for obvious reasons I do not want to route this purchase…
Bring your own device problems
Recently, I purchased two Xs Max Iphones directly from Apple through the Apple Upgrade Program. I researched and confirmed with Apple that the devices could be used with all US Cellular carriers. At the time of delivery I was with T-Mobile. The next week I visited a Verizon Corporate store and began the process of…
Sony Xperia XZ2 Compact now available for Verizon
From Sony: With the latest Sony technologies packed into a compact, the Xperia XZ2 Compact is the ultimate entertainment smartphone that fits in your pocket. The XZ2 Compact will be available at Best Buy and Amazon for BYOD activation on Verizon.
Prepaid phone
I haven't used my prepaid phone in ten months and the number is no longer valid, can I add minutes to activate the phone and get a new number?
Will the Blackberry Key2 be whitelisted?
What's the status of the Blackberry Key2 on the whitelist?
Change date of payment
How do I change my date of payment? I have called 611 and used the app, but both have not helped.
Why are people getting texts from me that I didn't send?
I have had a couple people in the last few minutes say they got messages from me that I didn't send. How is this happening and how do I prevent it from happening again? Doesn't Verizon have some way of preventing this from happening? Thanks PS> I am a prepaid customer, does Verizon have a support number where I can talk to…
Switching prepaid plans
I just upgraded my plan mid cycle to the 8gb. When i sign on it says i still have the 3gb plan. How long will switch take?
Question: Hand-me-down iPhone 6 and SIM Card
My son's iPhone 6s was stolen a few weeks ago. To replace it, a friend has given us an iPhone 6 that she no longer uses. It does not have a SIM card, however. What's the process for me getting this phone onto my account as a replacement for the one that was stolen? I realize that we will still need to pay off the stolen…
cost to activate samsung verizon phone i bought on amazon?
What is the cost to activate a samsung verizon phone i bought on amazon?