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Can I Put My New Phone On My Prepaid Plan?
ok so if I have $100.00 in my account how do I get that back and I activated a new cellphone today but want to keep it which is prepaid thanks
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My service was suspended after i,bought a used phone that turned up to be stolen. Now i cant get it reconnected again. Help?
My service was suspended after i,bought a used phone that turned up to be stolen. Now i cant get it reconnected again. Help?
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Prepaid credit???
if I have the basic $30 Prepaid Plan and I go down to the $15 basic prepaid plan will that leave me with a $15 credit
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how to convert to prepaid plan when contract expires
24 month contract is up in mid-december. what steps needed to setup pre-paid plan i assume i keep my existing phone
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Can I Use My Balance To Pay For More Data?
Hello I am new here. I was searching for an answer to a question I have and I ended up here. I had no idea there was a Verizon Community, anyway maybe someone can help me? I have a balance in my account and I wanted to use my balance to pay for more data since I ran out of data for the month, how do I do it? Thank you for…
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Prepaid Live Chat stuck in a loop
I have a prepaid account for a child that we are converting to postpaid on a new number. All I need to do is cancel the old account but the answers app says that you need to contact live chat. When you try to do this you get the below pic. This does not enqueue you to the next available person so there is no way to…
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What Happens If I Change Prepaid Plans?
If I change from my $45 1GB prepaid (plus 1GB for autopay) plan to the $45 2GB prepaid plan will I also get an additional 1GB for autopay?
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Is Unlocked Motorola G4 Supported on VZW 4G LTE - 11-26-2016
I want to join VZW network via prepaid BYOD process. Motorola says all Moto G4 models are unlocked and supported on VZW. However, lots of discussion in Motorola forums saying VZW is NOT recognizing these models. Looking for some resolution as to whether or not there is support and if not is any support forthcoming? I went…
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How can I move my iPad mini 2 to it's own prepaid data plan?
As the title states, I'd like to move my iPad mini 2 to it's own prepaid plan. How do I go about doing this?
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my Verizon won't change my plan without an initial balance help
can I add $30 to my $45 plan and change my plan to $30 and have all the money go over to last me a month?
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How old do you have to be to get a prepaid plan?
I am 13 and i already signed up for a plan like30 mins ago and verizon has not contacted me yet
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need prepaid plan, how to change from current one?
My current plan costs me $100 a month for 2GB data, 700 minutes, and 500 messages. I want to change to a prepaid plan like the $50 one. How?
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Prepaid plan question - adding funds
I have the $15 300 minute/text plan. If I added $30 to the plan, how many days beyond that would it expire? I wonder, wouldn't adding $30 to the plan put me into the unlimited monthly plan, or would I need to change the plan first to avoid that from happening? I don't use the phone much so if $30 moved the expiration date…
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switching phones on basic prepaid
I currently have a basic by-the-minute prepaid plan with a LG Cosmos slider phone. Would I be able to upgrade to the newly available iPhone 5s and stay on the same plan?
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My rechargable $60 prepaid card wouldn't work
My rechargable $60 prepaid card wouldn't work even though I have used it several times. It stated I had $60 on my account but wouldn't let me use my phone. I bought another $60 prepaid and it worked only now it says I have 12 days to pay on it again. $120 + to only have 12 days of service ? Why am I dealing with stupid…
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adding data to the $30 prepaid plan
i have the $30 prepaid plan. the one with no data package. if i want to add data say 1GB can i just buy one of those data refill cards and add data to my account? I generally don't go through data that much and only want to buy it as i need more.
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HELP! Can I get my prepaid number back by "port in"?
In fact, I almost get it back, but still can't receive calls and texts with the number. So I come here for your help. My story started from this Feb. I ported in a number from my previous carrier to my Verizon prepaid account, everything was OK. Later, I stayed outside US for several months and didn't add funds in my…
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Does hotspot come with your $45 pre paid plan?
Just curious if hotspot comes with $45 prepaid plan with auto pay? I saw where some were told no but that was a while ago. I'm a newer customer that switched from Sprint. My app says that I do have it but wanted to make sure I could use it at no cost if needed? Thank you.
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Add Money to a Prepaid Phone
I purchased a prepaid cellphone after my old one broke, but I can't figure out how to add funds to it. All the links to anything prepaid on verizonwireless.com redirect me to my billing account, which has my old plan listed, and I can't do anything with that. I have my old SIM card, so at least my phone number's tied to…
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NEED HELP ASAP
My phone plan renews on 12th..i have am available balance of 60 and my plan costs $60...it still has not taken the money out yet...i got a refill card 3 dayd ago and used the app to add the money... I need help!!
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Will I have Prepaid access in Puerto Rico?
I will be traveling in Puerto Rico in Jan-Feb 2016. It is a US territory, but I understand my Verizon prepaid plan is not valid there. What are my options for being able to send/receive phone calls and texts and use data? Tha
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Problem with refill card
I recently bought a new phone. They made me buy a $45 refill card at the time of purchase. It was added to my account that day. The system is saying have no funds but I do. How do I fix this?
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If I change from one pre paid plan to another pre paid plan when will i be billed if I am set up on auto pay?
I am enrolled in auto pay with a $45 pre paid plan. I want to upgrade to the next pre paid plan, but wondering when I will be billed for the more expensive one? Will it be right when I change or will it be on the day I am set up for auto pay?
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Changing prepaid plan - when should I do it?
If my prepaid service runs from the 7th of the month to the 6th of the next month and I want to change to a different prepaid plan, which date do I need to change it on? The 7th or the 6th? I want my renewal date to stay the same so that my service continues to run from the 7th of the month to the 6th of the next month. I…
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what do i do
Payed $15 on 2/1/2016 then payed $30 on 2/3/2016 did not get my $15 back how can i get it back?
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Why doesn't the 500meg bonus for autopay show up
Second month and still no data bonus. Will I have to fight tooth and nail again with reps to get what I'm due?
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How come i can't make a call but i cant text
I can text but not make phone call
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New prepaid phone
I just purchased a prepaid phone and added $30 to the account. It set me up with the $30/month plan, but I wanted the $15/month plan. When I switched to the plan I originally wanted I lost the $30 I had just put on. Is there any possible way to get that money added back to my account?
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can i switch my existing prepaid account to my old droid ultra
I want to switch my old smartphone that was on an old Verizon smartphone plan into a prepaid plan?
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How do I buy a new device to upgrade my existing prepaid account?
The website seems to force you to buy a new prepaid plan when buying a device. I have an existing prepaid phone (Moto G) that I've had for more than two years, and I simply want to buy a new phone and keep the same number and plan. I don't see why Verizon makes this so difficult for loyal prepaid customers, when it is such…