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Add a line
Can I add a line to my existing pre-paid service?
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Verizon number is not active or invalid???
Is there anyway to fix being locked out of my account. I try to call but it will not let me make a call to a representative or message one about that number.
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Will this change automatically?
Since I've gotten my phone I've always put on the 45$ prepaid card. This last time however, I got the 50$ card with unlimited talk text and data. I've already put the card onto my account And made a payment since my plan renews tomorrow. When it renews, will it automatically switch to the fifty dollar plan, or do I have to…
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Why won't VZ access manager connect?
Hi, Reactivated my UM150 USB modem and purchased Vzb broadband time. Have the latest version for Windows 7 version of VZ Access Mgr (7.3.5.1) and everything seems working, device activated, etc. When I attempt to Connect it goes through the connection process > Connecting > Authenticating > Verifying Connection >... then…
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(Prepaid) Wife and I got new phones and had to upgrade our plans as req'd do I lose my service after we just bought new phone cards?
My wife and I just purchased two new phones so that we could upgrade from our previous ones. Our plan was up on November 27th and we always purchase the $45 All set plan. When we activated our phones we were told we had to upgrade to a new plan. One of those options was $45 a month unlimited talk, text and 1gb of data…
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Why do I get an error message anytime I try to download an app?
I have an a V5450PP LG phone with Android software 4.4.2 I have very little on my phone. I had the walmart saving app and when I went to use it it told me I needed to update it so i went to the play store to update and I keep getting an error message. Now the app is gone and I can't download any app to the phone. What do I…
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How can I change number on a prepaid phone online?
I've had this number for over a year now. I noticed strange 800 numbers calling, and numbers with my area code that I was familiar with calling too. I answered one call and it was a debt collection service. Lately, these calls and texts have only gotten worse. Cash loans, more debt collections and random things. I think…
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Why is my available balance $0 when I just paid the bill on my monthly unlimited prepaid phone on 11/17/15?
Balance is incorrect as the bill was just recently paid.
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"Your prepaid account has run out of funds" email from Verizon.
I received an email from verizonwireless2@email.vzwshop.com claiming that my prepaid account had run out of funds. In fact, I have a balance of $150. Buried in the email was a line stating, "Already refilled your account? Great." How desperate is Verizon to resort to tricking customers into giving them more money? Pretty…
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Bought a starter kit with SIM card and $45 monthly payment. How do I use or get payment to be applied
Bought a starter kit with SIM card and $45 monthly payment. How do I use or get payment to be applied
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Data Questions 4G LTE
After I use up my LTE Data (4GB) on prepaid will i just have throttled 3G data or none whatsoever??
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Charging policy
I am headed out of the country for 12 days. I chose an international plan which charges me for an entire month (understandable). However, because I am leaving a day before my regular billing date, Verizon would charge me for 2 full months. For the same 12 days. Brilliant way to really antagonize your customer base.
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Is the signal coverage differnt for pre-paid plans?
Seems to be the case with AT&T. Is Verizon the same?
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How do I stop my internet from launching automatically?
I am on Prepaid plan with Samsung Gusto 3. The phone is launching Internet automatically, and then turns on and off sporadically even if I am on a call. I hit the power button, but nothing happens unless I reboot. That helps about 40% of the time, for a while. It seems to be worse after I have fully charged the phone. Can…
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Can you keep your number if you're switching to Verizon from a different wireless service provider?
I want to switch to a cheaper prepaid provider from Tracfone and I was just wondering if I could keep the same number when getting a new from Verizon and transferring here.
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Why can't I respond to group texts with the online messenger?
Everytime I try to respond to a group chat with online messenger it says my funds are too low but I have unlimited messages and I can respond back when I am on my flip phone.
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Why won't My Verizon send the confirmation text PIN so I can register my account?
I just purchased my $45/month plan yesterday. Today I am trying to register with my Verizon so I can set up payments. I've entered my phone number, and double checked to make sure it's correct, three times so far. I've not received the text I need to set up my account. What do I do?
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Can I suspend the service on my prepaid device?
I lost my prepaid phone can I suspend the service?
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Can I use a Samsung Gusto 3 prepaid device with my monthly plan?
CAN I USE A GUSTO 3 PRE PAID PHONE WITH MY MONTHLY PLAN
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If I purchaced a prepaid Straight Talk Samsung Galaxy S3, will I be able to transfer my Prepaid Verizon Plan to that device?
If I bought the Samsung Galaxy S3, as a straight talk prepaid phone, (S3-S968C) Will I be able to transfer my Verizon wireless prepaid plan to that phone?
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I have the $35/month prepaid plan. Can I check my email or is that an additional charge?
Can I check my email with the $35/month prepaid plan? Or is it an additional charge?
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replacements on prepaid plan
hello i was trying to check in to see if i can get a new iphone to replace mine that has a broken screen, but im on a prepaid plan
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Why won't my device boot completely after the update?
I saw there was an update for my phone so I click on it. The update details said it would update to the newest version of Android, so I clicked download update and then when it got done downloading i clicked install update and after it finished installing it restart the phone and would not boot into android, it just turns…
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You want me to spell my security question answer?!
So, i decided to buy these verizon prepaid phones for my kids not knowing that every interaction that would have with customer service would be so freakin annoying! The first time I called was because, I was charged twice. I got a representative that asked me all the security questions, then asked me for a security PIN…
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device plan
I have a mobile 4G device which I have bought with a 10gB prepaid amount. Now I'd like to add another pre paid amount. I put $50 into my account, but I still cannot use the device. How do I do this? And if I mistakenly added those $50 to my account: how do I get that back? Number: [removed] Phone number removed as required…
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verizon is not honoring the terms of my prepaid plan.
When shopping for a prepaid plan, the website refers you to a brochure for terms of service. This brochure states that minutes will expire after sixty days and that unused minutes will rollover if additional minutes are purchased. I activated in August and purchased additional minutes in October per the agreement. In…
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Can I get a replacement for my device?
So, I have a motorola Luge, prepaid, its been OK, but the other day I was doing what I do every morning, checking FB, watching videos, whatever. I got up left the phone for like 10 mins, went back to use it...clicked on a video... No sound whatsoever. Thinking it was the video,,went to a different one. Same thing. So after…
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Can I activate a used iPhone 4 on prepaid?
My grandma gave me her old iPhone 4 which she used on Verizon network. I do not have a Verizon wireless account. I would like to set up an account for myself using this phone. I've attempted to set up my account using the "bring your own device" option on the website but it will not accept the MEID when I enter it in. Do I…
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Can I activate a pre-owned LG G3 for use on Verizon prepaid?
I'm looking to upgrade from the Moto G.
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Verizon is not honoring the terms of my data plan.
Hi Verizon, Earlier this year I switched from post-paid to a pre-paid plan. The plan I signed up with was $45/mo for unlimited talk & text + 1 GB of data. However, because I enrolled in autopay, an additional 500mb/mo was supposed to be included in the monthly data package. This bonus amount was eventually boosted to 1 GB…