Mobile Deals (Archive)
Incorrect CA MTS Surcharge
I believe that Verizon is over charging me for the CA MTS surcharge on my prepaid account. The percentage, per the official website Board of Equalization – State of California states that the current MTS surcharge for my billing city (West Hollywood) is 5.9%, however, it appears that I'm incorrectly being charged the Los…
Can I Port My Existing Postpaid Number To An Existing Prepaid Account?
Can I port my existing postpaid # to an existing prepaid account (I would then close my postpaid account).
Refund on Prepaid Accounts for Double Charges
I had the previous $50 a month plan and eventually my phone broke and when I changed devices the plan dropped to $30. While I did not notice this at first auto-pay continued to deduct $50 from my account each month while I was also charged $30 for the new plan. This leaves me with a balance of $360 on my account. I would…
My prepaid Moto G4 Play says "non-verizon sim card inserted" but I didn't insert any other sim card in the phone?
Hi everyone. I recently got a Moto G4 Play from walmart a couple of weeks ago. It's a prepaid plan and it's a great phone. I didn't have any problems with it at all until yesterday. Out of nowhere, the phone gave me a notification that said that "non-verizon sim card has been inserted" and instructs me to call a phone…
Prepaid Autopay Bonus Data
I'm currently on the $45 2GB prepaid plan and have signed up for autopay which gives me a 1GB bonus for a total of 3GB. If I switch to the $50 5GB prepaid plan will I still get the 1GB bonus data for having autopay?
I can not sign in for emails
How do I sign in for emails ,my phone will not accept my password.
What are the current differences between post paid and prepaid?
Currently on post paid and looking to see what the differences are between post paid and prepaid other than possibly of getting more data for the same $45+taxes I'm paying now. Can anyone explain the current differences between post paid and prepaid? Is roaming still an issue on prepaid? What about calling to or from…
Why Didn't I Get The Sim Card That Was Advertised?
My $50 prepaid plan doesn't give me 7GB as advertised in Walmart. Simcard was bought in Walmart. I have auto-pay on as well. How come?
Is the LG G4 Verizon Prepaid compatibile?
I am looking to upgrade my phone, I use Verizon Prepaid and am trying to find out whether or not an LG G4 would be compatible with Verizon Prepaid. Thanks in advance.
How do I reach a real Verizon Wireless agent from a prepaid line?
[Removed] system has no way of connecting to someone real. I have two lines, one postpaid and one contract. I want to reach customer service for contract via prepaid line, and that doesn't work. Even if I want to reach the prepaid customer service rep, there is no way. No voice commands either. This really, really…
How do I change the data feature?
I am trying to change the feature from 2gb to 5 gb. I am not finding it anywhere to change it
Do I have to be 18 to have Verizon prepaid service?
Can I buy a Verizon Prepaid Phone and get Verizon prepaid service if I am not 18? Does it make a difference if I get it at a Verizon Wireless store or at somewhere like Wal-mart? Thanks for any help on this!
Why did all my photos and audio messages disappear?
Just switched from Bill pay to prepaid plan I was on one day and all of my 1500 photos are gone
Can I Put My New Phone On My Prepaid Plan?
ok so if I have $100.00 in my account how do I get that back and I activated a new cellphone today but want to keep it which is prepaid thanks
My service was suspended after i,bought a used phone that turned up to be stolen. Now i cant get it reconnected again. Help?
My service was suspended after i,bought a used phone that turned up to be stolen. Now i cant get it reconnected again. Help?
Prepaid credit???
if I have the basic $30 Prepaid Plan and I go down to the $15 basic prepaid plan will that leave me with a $15 credit
how to convert to prepaid plan when contract expires
24 month contract is up in mid-december. what steps needed to setup pre-paid plan i assume i keep my existing phone
Can I Use My Balance To Pay For More Data?
Hello I am new here. I was searching for an answer to a question I have and I ended up here. I had no idea there was a Verizon Community, anyway maybe someone can help me? I have a balance in my account and I wanted to use my balance to pay for more data since I ran out of data for the month, how do I do it? Thank you for…
Prepaid Live Chat stuck in a loop
I have a prepaid account for a child that we are converting to postpaid on a new number. All I need to do is cancel the old account but the answers app says that you need to contact live chat. When you try to do this you get the below pic. This does not enqueue you to the next available person so there is no way to…
What Happens If I Change Prepaid Plans?
If I change from my $45 1GB prepaid (plus 1GB for autopay) plan to the $45 2GB prepaid plan will I also get an additional 1GB for autopay?
Is Unlocked Motorola G4 Supported on VZW 4G LTE - 11-26-2016
I want to join VZW network via prepaid BYOD process. Motorola says all Moto G4 models are unlocked and supported on VZW. However, lots of discussion in Motorola forums saying VZW is NOT recognizing these models. Looking for some resolution as to whether or not there is support and if not is any support forthcoming? I went…
How can I move my iPad mini 2 to it's own prepaid data plan?
As the title states, I'd like to move my iPad mini 2 to it's own prepaid plan. How do I go about doing this?
my Verizon won't change my plan without an initial balance help
can I add $30 to my $45 plan and change my plan to $30 and have all the money go over to last me a month?
How old do you have to be to get a prepaid plan?
I am 13 and i already signed up for a plan like30 mins ago and verizon has not contacted me yet
need prepaid plan, how to change from current one?
My current plan costs me $100 a month for 2GB data, 700 minutes, and 500 messages. I want to change to a prepaid plan like the $50 one. How?
Prepaid plan question - adding funds
I have the $15 300 minute/text plan. If I added $30 to the plan, how many days beyond that would it expire? I wonder, wouldn't adding $30 to the plan put me into the unlimited monthly plan, or would I need to change the plan first to avoid that from happening? I don't use the phone much so if $30 moved the expiration date…
switching phones on basic prepaid
I currently have a basic by-the-minute prepaid plan with a LG Cosmos slider phone. Would I be able to upgrade to the newly available iPhone 5s and stay on the same plan?
My rechargable $60 prepaid card wouldn't work
My rechargable $60 prepaid card wouldn't work even though I have used it several times. It stated I had $60 on my account but wouldn't let me use my phone. I bought another $60 prepaid and it worked only now it says I have 12 days to pay on it again. $120 + to only have 12 days of service ? Why am I dealing with stupid…
adding data to the $30 prepaid plan
i have the $30 prepaid plan. the one with no data package. if i want to add data say 1GB can i just buy one of those data refill cards and add data to my account? I generally don't go through data that much and only want to buy it as i need more.
HELP! Can I get my prepaid number back by "port in"?
In fact, I almost get it back, but still can't receive calls and texts with the number. So I come here for your help. My story started from this Feb. I ported in a number from my previous carrier to my Verizon prepaid account, everything was OK. Later, I stayed outside US for several months and didn't add funds in my…