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Can I get a new phone for my pre-paid plan online?
I'm a pre-paid customer with a basic phone that I've had for a couple of years now. I'd like to update it. There is a Verizon Store where I live, I've been there twice. Each time I walked in and someone told me that the waiting period is on the scale of an hour or more. Then I walk out. Is it possible to do this online and…
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Why is the vzw support and protection app not working?
I downloaded the verizon support protection app and when it starts up it says account suspended. my account was never suspended i move from post pay to prepaid so i want to know how can this be fixed?
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Why can't I change devices during my billing cycle?
Why can't I change devices 4 days into the billing cycle without repaying? Also why can't I reach a Verizon representative on the phone?
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Why can't I get cloud on prepaid?
Does anyone know why with prepaid you cant get cloud? Or see pasted messages etc.
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How do I switch prepaid phones?
ok so i have a lg verizon prepaid phone anyways it received some damage the other day making it harder to use it the phone separated from the slide out keyboard anyways i wont have any money to get a replacement for awhile so a friend gave me his verizon motorola mb810 could that be used as a replacement can i transfer my…
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Bridge data really slow
I Bought bridge data and thought it wasn't working I so I bought another one and it's still super slow?!??!?
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Can I activate an IPhone 4 on prepaid?
Yesterday I bought a iphone4 off a friend, and I do believe it was on a contract, but I'm not sure. But the carrier is from Verizon and I was wondering if I could get I reactivated but with prepaid?
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Does unlimited texting include multimedia messages?
Just switched recently from boost mobile to verizon prepaid and so far I am enjoying the service but the service does have one major drawback for me. The unlimited text should include multimedia messages I don't like that it will eat up my data to send pics/vids. Will you guys be adding multimedia messages to the unlimited…
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Confused with Prepaid Plan
Ok I have a Motorola Luge and have had it for almost a year. Lately it has been freezing and getting glitches in it. I need to buy a new phone but I want to keep my number and my plan. I can not find for the life of me to find where I can buy a new phone. I do not want to stay with a Motorola luge. I want something…
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How to change from monthly payments to pay-as-you-go?
have a $45 dollar monthly charge,do not want,just want to add minutes how do i do that
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The pre-paid plans allow the purchase of extra data that lasts up to 90 days. Is this used before or after the regular monthly data?
The pre-paid plans allow the purchase of extra data that lasts up to 90 days. Is this used before or after the regular monthly data? For example I listen to a lot of pandora radio. If I wanted to used 3 gigs/month for 3 months would I have to buy the 2 gig/month plan (with auto pay) and buy 3 gigs extra for $20? Where…
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casio brigade on prepaid?
is there a list of phones that you can use on prepaid verizon.....i am looking to get a casio brigade and wanna see if i can use it on the prepaid account and if so will the 50 unlimited everything work as well >> Subject line shortened << Message was edited by: Verizon Moderator
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weird charges on my pre-paid phone call history
My plan is $1.99 unlimited call for a dummy phone as I do not make much phone calls. Recently I noticed that there are some weird charges on my call history. That is my google voice number and I never called my self regularly at that time around 5:50pm on Wednesday. Today the earliest date on the history is 2/18/2015, I…
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backup assistant
Can backup assistant or Cloud backup be used with a prepaid plan? I'm the only user and brought my own phone. Thanks in advance. Finding myself chasing my tail on the bloated Verizon website.
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Can I get my old device unlocked to use on prepay?
My old phone is a Droid Razr, can I get it unlocked to use it as a prepay? (on Verizon)
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Need to change number on new pre-paid device
Just bought and activated my first pre-paid device (basic phone). I activated via the phone. It actually gave me a number that is considered long distance for my area. This is a problem because my mother doesn't have long distance on her land line and will need to contact me. I already paid for my services using a pre-paid…
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Can I use an SD card with a Prepaid Motorola Moto G?
I would like to use my micro SD card from my old phone but it appears that the micro SD card slots are blocked. Are they really blocked? Is it because it is a prepaid? Or am I not doing it right? Thanks
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How much would it cost for me to activate my device on prepaid?
I was wondering how much would it cost to get my iphone 5s activated and a monthly prepaid plan on it.
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Can I add a new device to my prepaid account?
I have a prepaid account and I would like to add a second phone to that account. I'm not sure how to do this. I would like to have it in the same account without registering it to another email address and creating another Verizon login. Is this possible? I can't find where to do this.
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How do I get my free month with activation?
I recently purchased a prepaid phone. The box says first month free with activation. I paid 45 dollars for the activation card. Now that the phone is activated it is telling me I must pay $45.00 for the first month. What happened to the first month free?
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Can an iPhone be used for a pay as you go plan?
Can an iPhone 5c purchased from Verizon be used foe a pay as you go plan?
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Can I buy a new Galaxy S5 to use on the Prepaid plans?
I'm wondering if I can buy a new Galaxy S5 for retail price and use it on the prepaid plans.
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Can I activate an iPhone 6 on prepaid?
Hi , I was just wondering if I second hand purchased an iPhone 6 and it has now been turned off ... Can I be eligible for the prepaid plans ? Or could I have it unlocked to go to AT&T ??
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I have an older Thinkpad
I have an older Thinkpad X201 tablet with WWAN capability - it has a Qualcomm Gobi 2000 module installed inside as well as a Sim Card slot (no sim anymore) and was once configured with Verizon wireless circa 2012 or so (I have been told the Qualcomm unit most likely only works with Verizon). It seems like it's all set up…
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Why was I charged for texting?
I bought a prepaid phone with a card alright well I got unlimited texting but its not unlimited I demand answers I refuse to have wasted this money and have to go to a new service
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Global Data
I am going to be living in Canada for the next 2 years. I need to add global roaming onto my account so I can actually use my phone. I am currently using the $35 a month plan. The website says to just go to my services, update my plan and that there will be an international/global tag for me to add this on, but I dont see…
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Domestic Roaming Charges for Monthly Plans?
I am looking at the T-Mobile plans and the Verizon prepaid monthly plans. I saw on the website that it looks like Verizon's call and data coverage map for prepaid plans is different from the call and data coverage for contract plans. It also looked like there might be a $0.20 per minute charge for domestic roaming in…
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How do I get a new device on prepaid?
I have a prepaid service but want a new phone, do I just by one from the online store? And if so do I just put my current Sims car into the new phone?
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Prepaid plan change - duplicate monthly charge taken
When Verizon upped their data on the $45 plan to 1Gb, they did not switch me over automatically. I switched the plan myself on the smartphone app, but immediately got charged a whole new month (even though I was only 3 days into my existing month on the old plan). I am trying to get this duplicate month back but am having…
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Why am I being told my data usage has reached its limit?
I recently switched from a share everything plan to a prepaid plan. When I look at the data usage, it says that I have reached my limit. If I add up all the "usage" I am not even close to being at my limit and I can still use my data. Can someone explain this to me?