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iPhone 16 Upgrade Promotion
I have been so incredibly frustrated with Verizon in such a short period of time. It has been a complete nightmare upgrading my iPhone. I upgraded to the Unlimited Plus plan and have the receipt for this change that I made over the phone. I solely did this all to get the $830 trade in value for my old phone towards the…
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Switchers Rebate
I ported 4 lines over and after waiting over a month I get this: Your purchase was not from a participating location.
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200$ gift card
Yes I just got new Verizon plan with a galaxy s24 phone they said I get a 200$ gift card first I heard I get email haven’t received one then they said it would pop up on my online account it still hasn’t I tried to go look it up but it ask for a promo code I can’t find one either what the heck is going on here need some…
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$200 gift cards
I feel like I have been punked by Verizon over $200 gift cards. It feels intentional that this is being drawn out past the window in which I could just get out of the contract. Since late December. I have been promised different dates that these cards would be available. It was not until mid-January that I was given a link…
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$200 promotions
I bought my 2 phone and open 2 lines because verizon have $200 promotions. I just chat an agent her name is Sarah and she said I am no longer eligible for the 200 promotions because I changed my phone number. She was being rude after just text me that I wasn’t eligible she end my text right away without my response. Wow I…
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The 5G home Internet, Xbox deal
I ordered 5G home Internet and it came with a deal with an Xbox controller, Xbox headset and Xbox gift card and I ended up never getting it. I was wondering when I would get it.
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200$ gift card
Verizon, I bought a new phone and added a line on Nov 16th. I clicked the promo before I made the purchase and have not received any email. I have called 2x and spend over 2 hours on the phone with the promise that they will send an email and then they thank me for my 15 years with Verizon. I am beyond frustrated and this…
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$200 Visa Gift Card
Good afternoon, I recently switched over from ATT to Verizon as of 10/13/24, received my iPhone 16 pro max on 10/19/2024. I made my purchase via an online chat because I was having issues trying to claim the $200 gift card offer on my own. I completed my purchase & everything went smoothly... Up until it was time for me to…
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Can’t redeem xbox
Signed up for home WiFi and Xbox was part of the promotion. Said I would get an email after 14 days and I did. Email says to look under “make the most of your plans” and shows me nothing to redeem an Xbox help would be appreciated thanks
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Samsung s24. Free 70 in tv offer
Hello i had question if u add a new line on unlimited ultimate with s24 ultra do u still qualify for the free tv.i had service for 30 days now
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$200 gift card rebate
I set up five new lines. Got five new Iphones. I attempted to set up the new account online three times before finally getting it to go through. Each time the Representative told me that I would get a $200 Visa gift card for each new line. Now that I’ve had the service for four months. I have reached out to Verizon…
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how to get my mobile + home loyalty discount back on the account?
very bad experience going through this for the past month with long calls and no solutiion but the mobile + home loyalty discount was removed suddenly and no one single representative can give definite answer to what happened
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$200 Gift Card Promotion
I'm experiencing issues with the gift card promotion redemption process. After activation, I was informed by a Verizon representative that I need to wait 60 days/8 weeks to receive my gift card. However, I've received no additional information or updates about the card's status. There has been: * No clear timeline…
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Getting a new phone
I’ve been with Verizon for over 20yrs. I walked into a Verizon store to see what kind of deal I could get to upgrade. I was told the best deal was to add to a line so I could get my upgrade phone free. Well nothing is free. I.feel I was taken advantage of. I would have rather paid the 80$ I owed still on a phone and just…
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Promotion Error
I recently upgraded four lines on my account, two lines were Iphone 16's and two were Iphone 15's. The sales rep in the store convinced me to change my plans on all the lines "to save money on my monthly bill", and according to him by changing two of my plans from kid lines to regular plans I would not need to trade my old…
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Free Samsung tv won't let me redeem
I took the Samsung free tv promotion. I keep hearing the same stuff. Giving me the go around. I have been a customer for 6 years. Another 6 years before that through my parents. I swear if I don't get this TV I am DONE with Verizon. I received the email to redeem on 01/05/25. It gives me instructions to go to the Samsung…
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$10 loyalty ended
I just reviewed my January's bill and see that the Loyalty Thank You discount $10 per line has been eliminated. Am I no longer a loyal customer in Verizon's eyes? I don't know if I should continue with a company who doesn't offer me any reason to stay especially when other companies are more affordable.
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Verizon promotions
I requested a PIN to transfer my service to another company. As a result, Verizon offered me $10 dollars off each line as a loyalty offer. I accepted three of those offers for each of my lines. I have the screenshots of the offers. Surprise! Verizon won’t honor the offers despite my screenshots. When I called to transfer…
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Samsung tv offer
#samsungtvoffer This makes for the 5th time I have contacted Verizon regarding the samsung tv offer. I've spoken with, and received 2 (two) "promises" of redemption emails for the tile to be "re-emailed". I'm beginning to think Verizon bit off more than they could chew regarding supplying the tv's. Looks bad on Verizon…
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Issue redeeming gift card
I have accessed the home offers tab on the “my Verizon” app, on my computer via the internet and called and chatted support. Yet I am still getting the same error of “Our apologies. Due to a system issue, your registration was not successful. Please try again later.” Every time I register an email and click “Register now”…
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300$ gift card
I was eligible to receive a three hundred dollar verizon, gift card for switching. But now I can't figure out how to redeem it.
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300$ Promo card
I joined Verizon on a 300$ promotion they told me to continue to check my email because they assured me that I was supposed to to get it now that I really need it still haven’t received the email
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200 Visa Gift not E-gift Card?
Hi Im just checking if anyone else is having this issue I swear when I switched over I signed up it said and the guy on the phone even said it was a $200 visa E gift card for switching when I finally received it. It's just a E gift not a Visa gift card which that's not what it was. That's not what It said when I signed up.…
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Question for new phone deals
Hi I would like to do a return and upgrade and try and get the online deal to save 430 dollars on the iPhone 16 pro max does anybody know how to do it? It won’t let me through the app. Been debating on switching carriers because of how bad the deals are with Verizon lately. Thanks in advance!
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Demand Verizon to fulfill Samsung TV offer when bought a Galaxy S24 ultra phone
Like many others in this forum, I also have not been able to redeem the offer for a Samsung TV when bought a Galaxy S23 ultra in November and upgraded my telephone plan. Tried once via Chat and twice speaking to Verizon reps on the phone and they just can't fulfill Verizon promise. Every time they ask you to explain the…
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Got notification about submitting rebates, need help finding the promo code
On 1/11/25 I purchased 4 phones with Verizon switching over from T-Mobile. I purchased these on the phone for in store pickup. I gave the rep all the info from my T-Mobile bill. I don’t know if this rebate is for the pay off my phones deal or the $200 gift card. Can anyone from Verizon help?
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TV promo. Again.
This is the third time I've posted about this. I have spoken to two separate people who have told me different dates for when I should see the redemption tile. The last person said it would be there after the 12th. It's not. This is absolutely ridiculous and I'm going to be filing complaints with the BBB and the FTC. The…
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Promos
I’ve been on chats and calls with reps for 3 hours about the promo for the gift card. I originally called because I noticed another line was added to my account who’s number I had no clue of I contacted them originally on that they credited the money to my balance and said it’ll be transferred back to my bank. Fine. I than…
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$300 gift card
Why haven’t I received the $300 gift card? I was promised when I signed on for phone service online?
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Samsung free tv offer
Hello I recently added a new line it was a samsung s24 ultra which tv do I qualify for 75in or 50in. Or do I qualify at all.