-
Jetpack 7730L remote reset?
Recently I bought a new Verizon Jetpack 7730L via eBay. As I reside in The Netherlands I had to buy via a reseller because Verizon does not deliver to international customers. This information is vital, because as an international customer I cannot just take my device to a Verizon store. The Jetpack was sold to me as new.…
-
Is there an update for the Ellipsis tablet?
Is there an update?
-
4G/LTE Network Extender - Startup failure: step 11a of 14
Sudden strange behavior of the Network Extender, it was fine before in the same spot in my house. It stopped it's startup sequence on step 11d according to the LCD display and registered a startup error there. Then, over a period of say 15 minutes, went back to step 11c, then 11b, and finally stopped at step 11a. It says…
-
Mobile Hotspot
Can I use my mobile hotspot in my car for WiFi?
-
How do I delete extraneous stuff from internal storage?
How do I delete extraneous stuff from internal storage? It's practically full but I can't find anything in "Misc Items" to delete.
-
Network Extender slowly blinking red light, all others blue
I have had a Samsung Model SCS26UCA network extender that has worked since it was installed in 2010. After being unplugged yesterday, all the lights except SYS are blue and the SYS light slowly blinks red. My phones say no service. How can I fix this? We rely on this syem for communication.
-
Netwrok Extender stopped working, Sys light flashing red
My Samsung Network Extender has worked well for several years in the same location. We were away for two weeks, when we returned, all the indicator lights were solid purple. I noticed the remote GPS antenna had falling away from the window sill. I put it back, turned off the Network Extender and then my router. I turned…
-
is never sleep an option for the Ellipsis 10?
Is it?
-
Can I limit access to videos and games and other data hogs on 7730L?
I have been using the 7730L to provide clients on a motor coach with the ability to access the 4g LTE network to "stay in touch" and would like to eliminate the clients accessing youtube etc or games and chewing up all of the 15gb in two or three days.
-
Ec!ipse 7
All of sudden I can't get 4G signal on my eclipse 7 device can someone help?
-
Update Failed to load
I have tried to update the software both on wifi and LTE but it keeps failing. I have doe the factory reset several times, and even tried in safe mode. I am getting very frustrated with this update. please help.
-
Network
No service message after replacing SIM card
-
Mifi 7730L doesn't get along with Microsoft Office Online
I've got a user with a Mifi 7730L who for some time has had a variety of problems with her Office 365 Sharepoint/Office Online, Outlook, and Skype for Business. She mentioned in passing that her Outlook 2016 and Skype take about 10 minutes to connect after she called to report that opening a spreadsheet saved to her…
-
Ellipsis 10 Software Update Now Available
Software Version IR7_20C63 for the Ellipsis 10 will bring the following benefits: * Improved Wi-Fi handover stability (in areas where LTE coverage is marginal) * Fixed issue with accessing files or media downloaded to external SD card * Latest Android® security patches An active SIM card is required to update your device.…
-
Updates for the KRACK WPA2 exploit?
Is there an update going to be released for this issue? Currently there is an WPA2 exploit that is killing WiFi security. I have already received an update on my iPhone and my Netgear router for this. Why is there no update for ALL Jetpacks? I just checked for an update on my 5510L and there is no update yet, why?
-
Spontaneous shutdown?
We've had the Ellipsis 8 since Christmas, and it's adequate for what we use it for (Kindle reading, Solitaire, Kids Zone for grandkids to play on, email, etc). In the past week it's spontaneously shut down twice. In the middle of a game, or when the grandkids are using it, it just goes black, and I have to press the power…
-
Network Extender Connectivity
My network extender has worked fine for over a year-suddently, none of my phones are connected to it-no change in phones, internet, etc. All 4 lights are blue, I've powered off all devices, still won't connect. What's up with that?
-
Can a user switch a mifi 7730 between 3g & 4g
We run out of data and get slow every month. With two users just browsing these days uses amazing amounts of data. Web sites often play videos whether you want to see them or not. Would be great if we could toggle back to 3G until we really need 4g
-
extender failing to boot, step 11d
Notice extender was in the state for 5 hours. Only solution was to factory reset. Worked with Support after , but could not get root cause.
-
how do I charge the jetpack
Seems the USB connection doesnt connect with my computer or other USB connections. Am I missing a part?
-
SmartHub replaces HomeFusion...but does it get a public IP address?
We've been told by Verizon that LTE Internet (Installed)/HomeFusion is no longer being offered, and SmartHub is the replacement product. With HomeFusion I've been able to get DMZ to work, as well as port forwarding predefined applications, but not custom port forwarding (which I suspect is a bug in HomeFusion firmware).…
-
The New Verizon Unlimited Plan
Hey, why did my plan change? My wireless router went from 10 G at 4 LTE G to 15 G at 4 LTE G. Sounds great, more for the same price. BUT after I have used my 15 G my download speed drops from 4G to 600kbps not 3G. Best I can find out, there's a significant difference between 600kbps and 3G. Also, somehow I used the…
-
Low signal strength & dropped calls while at home
Since getting my phone some time ago, while at home my service is weak and I have dropped calls daily. Is there a way I can use my wireless home router to talk over broadband? Or do I need a booster for my home? Im on a limited income and disabled.
-
Band broadcast question
Is it possible to force the LTE network extender to broadcast on band 4 instead of band 13 which mine is stuck on. My area has both bands but at my house band 4 only has one bar of service and my iPhone seems to prefer that over the band 13 that the network extender is broadcasting on. My phone does not connect the the…
-
Unable to connect through an unlocked Galaxy S8
Hi, I purchased an unlocked version of the Galaxy S8 and although I activated it on Verizon, the 4G LTE Network Extender doesn't seem to be compatible. Is it because I have an unlocked version of the phone (not carrier dependent at all) and not a Verizon version?
-
What is 11a of 14 System failure ?
It says step 11 a of 14 set up failure what do I do ?
-
Verizon LTE Extender - quit working
It's hung up on "step 11c of 14"
-
4G LTE Extender stuck on 11a of 14
My Verizon Network Extender is stuck on step 11a of 14. This just started this morning. Network Extender had been working great until today. I've tried rebooting it, appending the GPS extension cable, and calling Verizon Support. (Unfortunately unable to keep connection with Verizon Support via phone due to network…
-
LTE extender failing to boot up (stuck at 11a)
This is the second time my Samsung LTE Extender has rebooted at 04:30 EDT and become stuck at step 11a (which according to the manual, means it's trying - and failing - to download updates). The last time this happened, it was down for five days before service resumed. According to Verizon support, it was an issue…
-
LTE Extender no longer working... Again.
As most of us already know yesterday the extenders were down which later that evening everything was back up and running. Today is a different story and different errors. Now I'm getting "OUT OF SERVICE", "SERVICE_OFF" & "MME_COMMUNICATION_FAIL". Normally I would just accept and expect it to be fixed but now that I'm…