Mobile Devices (Archive)
Where is the Background Data Location?
Want to add an app, get an message that the Background Data is disabled. Where is this located at in the settings?
High jetpack data usage
Could someone help me understand why it is advertised that downloading video such as a Netflix movie would use around 600 MB/hr yet when I try to watch a movie it uses several GBs not MBs on my jetpack.
Question
Why does my tablet do random things? .I can't even touch it without it going nuts. Ex: It has taken me 30 min. to type this email. HELP. !!!
Network Extender with iPhone 6
My new 4g LTE Nework Extender is up and running in service - and works fine with my Samsung 6 phone (#48 says I am under coverage and works well throughout area.) However I cannot get our iPhone 6 phones to work using the extender - #48 always says not under coverage no matter distance or settings I've tried to alter on…
4g lte stopped working
Been using my new ellipsis 8 for a couple months. Last night my 4glte stopped working. I have 2 bars, my droid maxx has 2 bars 4glte, and our hotspot has 4g. I on/off no change, removed/reinstalled Sim, no change. What next?
How do I port forward through my jetpack
I need to get thru my jetpack to the server behind it for telephony. I put it in the DMZ but still cant get thru. I cannot ping my public IP either.
Verizon Ellipsis 7 LTE
Is there a way you can delete Downloads from the Verizon Ellipsis & LTE Tablet? I have a lot of downloads I no longer need to have on my tablets, but I don't know how to delete them. Please help. Thanks, Donna
How do u look at the pictures you take?
I can't find the pictures I took anywhere? Where do I look
How Do I Take A Screenshot On My Ellipsis 8?
I am trying to take a screen shot of a message on messenger. I looked online at the instructions and tried to follow them without success. Anyone able to help with this?
Tablet
Why does my tablet seem to have a mind of it's own? I so much as touch the key pad and it starts typing all sorts ot letters and when I try o delete them. It types a whole bunch more letters. To make a long story short. It has taken me about 30 min. to type this note.
How do I close apps?
I want to close all apps!!! Seen question here but no answers.
My network extender no longer connects when i dial
It says can not complete as dial as the number I I called has call restrictions. CALLING #48
Samsung LTE Range Extender Quirks
I recently installed a Samsung 4G LTE range extender and discovered it has a few quirks. * When making outgoing calls through the extender, I do not hear the ringing tone. I have to wait until the recipient picks up and then I can hear something. * I have a security system that utilizes a non-Verizon network. I have notice…
4g LTE broadband router with antenna conflicts with 4gLte extender
remote location. Purchased 4g LTE extender so we could have phone service. It utilizes slow ATT Uverse Internet to boost coverage. I have a separate 4g LTE data and voice broadband router. it's signal is boosted by extender, but download speeds are extremely slow due to extender being attached to slow ATT Uverse. if I turn…
What is the advantage of having a jetpack as oppopsed to using a hot spot?
???
Why Can't I Return My Jetpack?
My jetpack gives me a piercing headache whenever I turn it on. It is clearly a faulty piece of equipment or technology. I will not use this jetpack any more. When I phoned into support to end my subscription, I was told by the customer service agent that she hears this all the time, and will not use one either. When I…
Why Aren't Some Apps Supported On My Ellipsis 8?
What can I do to download Disney jr app to granddaughter's ellipsis 8. Play store says not supported.
Why doesn't my Ellipsis 8 display notifications?
My brand new Ellipsis 8 won't display any notifications from any apps; not email, Twitter, Facebook, nothing. The notification sounds work but nothing shows up on the notification tray. Do I have a defective device?
Apps stop while using
How to correct?
Jetpack limit data use
I bought a Jetpack to use while traveling where my other phone does not get cell phone coverage. However, after one day of using this, I noticed that I used .5GB of data in just 2 hours. When I connect my device (LG G4), it assumes that I have connected to a real (home) WiFi and will update, back up and download. Is there…
Is it possible to unlock an Ellipsis Jetpack MHS800L?
Hello, I own a Verizon ellipsis Jetpack MHS800L and I'd like to use it with other carrier's SIM cards when I travel abroad. I've tried an portuguese MEO SIM card to no avail. Is it possible to unlock my MHS800L? Are there any costs involved? Thank you very much. IS
How Can I Get Mobile Strike To Work On My Ellipsis 10?
Does anyone have a thought on how to fix a problem caused by the makers of mobile strike the update that went in effect 1/22/16 broke the game so it is nolonger playable on the Ellipsis 10 thanks for any help
My unit seems to have an extremely hard time connecting to the internet
My unit has an extremely hard time connecting to the internet almost everywhere. Today I was driving through Jackson Michigan and could not get a connection. This is my first experience with Verizon my last unit was straight talk and I got a connection everywhere. Is this normal for this unit or is there something wrong…
Why am I using data when my jetpack is off?
MY JETPACK IS (OFF) AND MY iPHONE AND iPAD ARE NOT CONFIGURED FOR WI-FI, IN EFFECT I AM NOT ACCESSING THE INTERNET VIA THE JETPACK YET MY DATA USAGE IS GOING OUT OF CONTROL. HAS MY JETPACK BEEN HACKED AND OTHERS USING MY ACCOUNT AND RUNNING DATA USAGE THROUGH THE ROOF? APPRECIATE ANY HELP ON THIS.
I Can't read text messages that are on my Ellipsis MHS800L jetpack
I've had the message icon saying I have 4 text messages but, can't find out how to retrieve them. Any help is much appreciated.
How do I configure my router so I can access dvr through my jetpack remotely?
I have a DVR connected by wire to a Netgear wireless router. I also have a Verizon Jetpack. I need to know how I would configure the router so that I can access the DVR through the Jetpack from the internet. I'm thinking that other people have done this and the technique may be generic. I know I need to change the DHCP…
Is It Possible To Play Pokemon Go On My Ellipsis 10?
Does this tablet use an Intel processor? It's next to impossible to play Pokemon Go on this tablet, so have been trying to troubleshoot the issue
Slow Tablet
This tablet is extremely slow. How do I resolve this issue.
Poor Quality Charger
Has anyone else experienced this? We had this"brand new" (?) tablet for about a month when the charger died. Verizon graciously offered to replace it, but we had to drive all the way across town, ourselves, in order to get new charger. That new one ~ a Samsung ~ lasted LESS THAN a month. We've simply ordered two generic…
Screen locks up it reboots constantly
Why is screen locking up