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Why is my device connecting to 3G only?
My verizon jetpack 6620L has been getting perfect 4g/LTE service for months. Randomly it decides that it can no longer connect to anything but 3G... What happened?
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Network Extender - Keep losing bars and #48 does not work
I am constantly losing connection to my Network Extender using my I-Phone 6. It goes from 5 bars to 1 bar. I then dial #48 (as directed) to re-establish connection. Sometimes this works. Other times, I get a recorded message that says "My call can't be completed". How can I re-established Network Extension of the #48 call…
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Trouble connecting router to xbox
I've been having some connection issues on my xbox one so I decided to buy anew ethernet cable and go with a wired connection.I have the ml424wr router It worked fantastic for about 6 months, then reciently, it started acting up and kicking me off often. I tried moving ports thinking that was the problem.didn't help. I…
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Why is my device stuck on the powered by android screen?
My tablet is stuck on powered by android screen. I've pressed the power button and volume down button simultaneously with no success. What now?
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Why can't I unlock my device?
Tried to use my tablet today, and it won't unlock. I can pull down the info screen, but when I try to pull out from the lock circle it doesn't respond. I've hard reset it twice with no improvement.
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Ellipsis won't update
Hello, My wife received this as a gift and it is basically unusable with the memory bug that Verizon has verified it came with new. She has only ever used it on WiFi, and we will never have a contract on it. We do however have Verizon phone's. That said we are unable to install the available update that addresses the…
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Why won't my device turn on?
My ellipsis 8 which is only 1 month old will not turn on. Any suggestions? Thank you
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Why does my jetpack drop all connections when I try to connect to my Surface Pro 4?
I have my iPhone and iPad connect perfectly to my MiFi6620L card. I then try to connect to my Microsoft Surface Pro 4, and the Jet Pack immediately drops all connections. It still says it's got 3 devices connected, but nothing is working. I then have to reboot the Jet Pack to get anything to work. I try connect the Surface…
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How can I locate a lost tablet?
Is there any way to locate my Ellipsis 7 tablet that mysteriously disappeared??
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Why doesn't my network extender show any bars?
I just replaced a broken LG G2- with a Nexus 6. My network extender now shows no bars, no house icon and minimal signal. All Verizon techs can prove is that I am under network extender coverage-with no benefits. Does anyone else have this problem, a workaround? I have turned off the enhanced LTE and such with no success.…
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Can the Verizon/Netgear AC791L be left on a charger?
Can the Verizon/Netgear AC791L be left plugged in to the charger 24X7? The Verizon/Novatel 4620L could be left plugged in. The AC791L displays a message when it's fully charged to unplug from the charger.
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How do I connect a SCS-2U01 Network Extender with an Actiontec PK5001A Modem?
I have been online with support and they say it is activated with my account correctly. I have three blue lights, but my SYSTEM light is still blinking red (three days). I cannot find any information on setting up my Centurylink Actiontec modem/router with the extender. Could someone please post a link if there is one…
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Is it possible to locate a lost tablet?
Is there any way to locate my Ellipsis 7 Tablet??? It mysteriously disappeared! Hellllpp Please!!!
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Why doesn't the warranty cover water damage?
I recently purchased an ellipse 8 and had taken it to an aquarium to take some photos while there with my son. spending all day inside of here caused the tablet to absorb moisture. Now Verizon will not replace or repair the tablet due to water damage. I think it is unfair to customers to not make them fully aware of this.…
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What should I do if my tablet is frozen?
my tablet have frozen and I can not even go to the setting screen
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How do I access my micro SD card?
I cant figure out how to access the data on the micro sd card. I put 300+ songs on it and only 60 uploaded to the cloud (on its own btw) so how do i access the card? Thanks
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llHow do I keep my GIF images?
All my GIF pictures have downloaded as still JPEGs. I want them to stay GIFs. How do I keep GIF pictures in their original formats?
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Can I add screens on my Ellipsis 8?
How do you add screens to the ellipsis 8 tablet
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How do I download to a micro SD card?
Can find no information on how to download files to a micro-SD card.
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Can I use the Ellipsis 8 as a phone?
Can I dial a phone number from the ellipsis 8
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How do I make a folder?
How do you make a folder on the Ellipsis 8
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Network Extender has abruptly lost reception quality
About 2 weeks ago, with no other system changes, we noticed that the reception of calls placed through our Network Extender had suddenly become choppy and almost impossible to understand. There is no problem with transmission. There is an erratic pulsing several times a second that cuts out reception, leaving little of the…
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My Ellipsis 7
I no longer have this devise. How do I get it off my list??
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Not getting all calls through network extender.. What can I do to fix it?
We have a verizon network extender in our den. I was sitting no more than 3 feet away from it (with my phone) and missed a call. Phone shows we are connected to extender. I called #48 and it says we are connected, but no call! So frustrating. We have turned extender & phone totally off & back on. This happens on my phone &…
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Tablet won't flip back to portrait
My tablet staying landscape won't flip back to portrait
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I cannotopen the tablet. it just showing a place for password. the passwords that I use will not open it. It will shut down.
open the tablet. it just showing a place for password. the passwords that I use will not open it. It will shut down.
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Why can't I log in to my jetpack to change the SSID and password?
No problem getting on-line. Device says to change SSID and PW I should go to http://my.jetpack. No such web page exists, I am told. 192.168.1.1 resolves to http://my.jetpack/cgi/webui.cgi?id=apps_home but that page is also nonexistent. Thanks!
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How do I delete a large number of emails at once?
How do I delete all emails at once instead of one by one?
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My Ellipsis 8 won't allow me to use mobile data
Have the box checked to enable it, nothing. Turned off then on, still nothing. Airplane mode is off.
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Iphone conects to network extender but Samsung Galaxy S6 does not?
My Samsung Galaxy S6 (Android Version 5.1.1) is no longer connecting to my network extender. #48 gives me the Verizon message that "Call cannot be completed as dialed...". However, my wife's Apple IPhone 5C does connect as confirmed by #48 providing the network extender id and also the double beep when making calls. My…