Mobile Network (Archive)
Poor cell coverage in N Avalon Rd Winston Salem
Wondering when Verizon is going to upgrade cell coverage in N Avalon Rd area of Winston Salem. I can barely get LTE signal and many times no connection at all. Is this what I can expect from Verizon? Maybe I’ll switch to T-Mobile. Comments or response Verizon???
Extend line suspension for 11-12 months (Fulbright scholarship in Mongolia for 12 months)
My daughter is in Mongolia for a Fulbright scholarship and will be working at a Mongolian university for 11-12 months. Verizon's current suspensions will only last 90 days. She has to have a new E-sim card while in Mongolia and obviously won't be using her current line. She has built a network of professional connections…
NO Service During Power Outage
There was a power outage in my area and I again had NO service on my iPhone. I couldn’t even call my work to advise of the power outage. This happens every time there is an outage. This is ridiculous, especially for all the money I pay for service! Whether or not I have power in my house should have no bearing on my cell…
It is now 2023 & Verizon still hasn't fixed SMS / Verification Code Issue
As reported many times; users cannot receive verification codes via text message when only connected to wifi. This is a frustrating problem to have... especially for someone like me who works in a tin box in a canyon where there is no cell phone reception. I rely on WIFI for getting text messages during the work day.
Locked out of Verizon overseas
I am active duty military and forgot to suspend my account before returning to Italy for work after leave. I went to login and Verizon just would not let me login here and locked me out even with a correct password and email verification code. I don’t know what to do and I just need to login and suspend my account and…
SIM Swapping Scam - How does Verizon Protect us against this?
A new type of crime was reported last night on the news called SIM Swapping where an individual calls the mobile retailer such as Verizon and asked to do a SIM swap to another phone. If successful, they can gain access to any information on that phone including banking information. Some victims of this crime have had their…
Trade In credit issue with new customer
I'm one of the frustrated customers who is going through the Trade-in issue by verizon. I'm a new customer to Verizon and switched my line from another carrier in October. It was an order that was placed through their sales team over phone. At the time of signing up for Verizon, I was told I can trade-in my Iphone x with…
5G ARC-XCI55AX Intermittent Dropped Connections
I'm seeing long pauses or timeouts going to trivial webpages, like google.com. (Ironically, in trying to post this, I got "This site can't be reached. community.verizon.com's server IP address could not be found." After a couple of refreshes, I got in.) I used the gateway's Admin webui (Advanced->Diagnostics &…
HELP! Fraud Lies Deceit Don't Trust Anyone from Verizon
HLPE! Each time I need to upgrade my phone paid Verizon Associates have quoted me a rate which they changed during the purchase process. What kind of shady business doesn't honor what they say? I have wasted hours trying to ask for Supervisors who don't call back. Is this a publicly traded company? How can I escalate my…
Old number
If my wife and I switch from AT&T to Verizon can I keep my old number?
Sales Maker Revalidation
Hello, I am attempting to revalidate my Sales Maker discount because I received an email from Verizon. But when logging in to renew it just keeps going to a “We’re Sorry” error message. Can you please assist with the revalidation process so I don’t lose access to the discount?
Sonim Phones
Is there any way to get a Sonim Phone on the Verizon Network????? What is the TOUGHEST phone I can get on the Verizon Network?
Why am I getting a message that says I am roaming when I place a call?
When I try to place a call I get a message that says "You are roaming, to call your mobile carrier or any other phone number, purchase a calling pin by pressing 1 now. To make a collect call to a mobile phone or a landline phone dial 2 now" and I cannot receive calls. However, in the network settings it says I am "Not…
victra
I've noticed other posts about victra and we are having a bad experience as well. In October 22, 2022, we went in and traded in a galaxy s9 for a flip 3. the sales guy told us we would get a $800 promotional rebate on the S9, we wouldn't have gotten the flip3 otherwise. waited a month, no rebate. contacted verizon they…
No service at my house
I have no cell service at my house or property. If I walk 500' up the road I have service. When I call in I am told there is nothing that can be done. Maybe I need to switch to AT&T. Is there a certain department or phone number I can contact regarding this? Maybe someone who can turn the dial to 11?
Adding features to account without persons permission
Is it illegal for Verizon to add a feature to a persons account without the persons permission? It happened to me tonight when I looked at my bill and it wasn't on there on my last bill
Why is my Verizon mobile service so bad where I live for so long
For the last year my cell service in my area is so bad. It was very good for a long time and for the last year my phone finds poor service. I have a top of the line phone so it is not the phone. I live and work in a very populated area so a strong cell tower is needed. I have had hundreds of conversations with other…
Phone Disconnected by Fraud Dept
Hello, in November I moved my service from ATT to Verizon. The setup by my local Victra Verizon store did not go well. Soon after our business account was flagged by the fraud department and ultimately disconnected. I would now like to move my phone number to another carrier but the fraud department will not let…
Phone wont receive calls or texts
Company phone service was switched from T-Mobile (iphone) to Verizon (Android) and now can't receive phone calls or texts
Account access power of attorney
My mother-in-law passed away in July. She managed the cell phone account for herself and her husband though her name wasn’t on the account. We have power of attorney for my father-in-law (as well as being executors for my mother-in-law’s estate). How do we provide documents to gain access to my father-in-law’s account. He…
Vzwpix and gmail
Lately when I send a text to (my number)@vzwpix.com from gmail, I get a message saying that the delivery status is delayed and I get the following error code The response from the remote server is: 451 4.2.0 209.85.167.47 server temporarily unavailable AUP#CDRBL When I send a text, still or video to the same address from…
Really bad customer service from Verizon
A friend bought a phone from Verizon, returned it, unopened a couple of days later. The rep at the store said, all set, gave her a receipt for the return with a credit to her credit card, which never actually materialized. It’s been over two months now, with repeat visits to the store where she was told to contact billing…
Denied refund
I upgraded my wife's phone and watch, had the two day shipping. The stuff didn't come for almost a week but was promised by Verizon on the 28th. The shipping information wasn't updating, so I called on 12/28/22 to see where they were and let them know I was frustrated. The lady was patient and kind and offered a refund of…
2G and 3G termination of service also adversely affecting home phone service
My 98year old mother has lost her home phone service in Salem, Oregon, for the past week because of a glitch in the termination of 2G/3G technology. Even after adding a new home wireless box, I cannot get her home phone activated. After way too much time talking to Verizon I have basically been told they are turning on the…
My VZ VL600 4G dongle is receiving only a 2G signal for the passed 3 weeks. I can not connect to the Internet. Why is this happening?
Payment Not Posted to Account
I paid my bill for July on time last month and while it cleared my bank on Aug. 18, it has yet to post to my Verizon account. I have paid my bill the same way (through my bank's online bill pay system) every month for the past 8 years and this is the first time I've ever had any issue with the payment not being credited to…
Switched from AT&T to Verizon 5G and have had nothing but issues with service! Help!
Had AT&T for 3 years with iPhone XRs with no issues. Service everywhere, no dropped calls, texts sent very easily. Switched to Verizon 5G in December 2022 and got new iPhone 14's and iPhone 14 Plus and have had nothing but issues since the service transferred. If we don't have Wi-Fi, none of the four of us can make…
Failed calls, missed calls, texts not delivered
I live in the New Hampshire seacoast area. A couple of months ago, my wife and I both started to have problems with calls and texts in our home. We both have iPhones, and reliability has been pretty good for a couple of years up until recently. But lately we both have lots of trouble sending texts - getting "failed to…
Verizon essentially stole my trade in
I requested a trade in when I bought my new phone in September 2021. I was told they would send a box and the new phone in the mail since it was a pre-order. I was told I would get an $800 credit for my phone. We discussed my plan with verizon always pushing the unlimited but I don't need unlimited and was happy with my…
Website blocked only with Verizon LTE (mobile network)
Hello, My website https://niazuddin.com cannot be accessed at all ONLY from Verizon LTE network. I can access it via WiFi on exactly the same device, T-mobile, AT&T... Domain registered with GoDaddy, hosted on Siteground, NS pointed to CloudFlare. I have a second domain with EXACTLY the same settings - https://fynart.com -…