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International Travel 2022
How do I turn off my Travel Pass and instead what do I do for 3 months abroad (Italy) that is cheapest and I can keep my phone #?
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Do I need international for texting to and from Iceland?
do I need international for texting to and from iceland
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Iphone XS Not Eligible for Travel Pass
I am trying to add TravelPass to an iPhone XS for a trip to Australia starting tomorrow. In some cases, the process doesn't complete. In one case the process said that it completed but TravelPass does not show as enabled under the device's status. When using chat, there was a response that said the iPhone is not eligible…
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Can I use my prepaid sim card in any verizon phone?
Can I use my prepaid sim card in any verizon phone?
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Permissions from System UI
My mobile hotspot will disconnect all devices after a few and can't reconnect until I turn it off and back on.So after checking the batter saver, timeout settings, WiFi settings and more. I found that it is the po System UI. Is there a way to change this permisaion? Or is there a way around it? I'm using a Orbic Maui
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Placed an order of new service more than 13 days ago, it hasn’t shipped yet. Please help!
I even went to a Verizon store. They said they couldn’t help me. Please help!
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Data options for studying abroad
So I'm studying abroad in England for the next 6 months, and was wondering what the best option would be to have access to data? I won't need to call or text much, just having access to data in case I get lost would be nice. I know TravelPass is an option, but it'd get a bit pricey if I'm going to be there for 6 months...…
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Is there a Verizon fee for WhatsApp use in Dominican Republic
Is there a fee for Use of WhatsApp on Verizon
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0.66 Mb internet speed after upgrade to Unlimited Plan
My internet speeds on my prepaid 5Gb plan were acceptable, so I upgraded to unlimited, canceled my AT&T FTTP internet service, and started using my iPhone X as a hotspot hub. It worked acceptably for the first evening streaming Amazon and Netflix, then went dead. I called 611 Vz and oh - SURPRISE, Mr. Mills, we have a…
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bill statement
I do prepay account and would like to see phone numbers connected to the text messegas sent and received on my bill. also, what does it mean when there is a picture of an outgoing arrow on an incoming msg on the bill
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Unlimited data has no Mobile Hotspot!
So a Verizon representative that hotspot was disabled on a Unlimited plan. Because customers shared the data between all their family devices. Fair enough! So I live where there is no ISP that provides 4G except Satellite. So data has a latency but it does work. Wait a minute "data"? What is data. It is a connection to the…
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New 5g card on new iphone
Just got a new iPhone 13 from Apple and switched from LTE prepaid plan to 5G unlimited but the new card wasn’t activated with the new phone. Anyone that has been able to activate it themselves or do I need to go to a Verizon store?
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Where Can I Complain About Verizon?
We went on a cruise To Mexico. I called two times prior to going on the cruise. They said everything was fine we will not be charged since it was including in our domestic plan. My bill was over 1000.00. I’m trying to avoid going to social media to complain. We were fooled into thinking we could talk on our vacation.
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how to do a "number lock" or "port freeze"
I'm trying to identify how to do a "port freeze" on my phone. A previous response to this question from 2020 said that doing a "number lock" would be a similar form of security for the phone, but when I follow the link provided in 2020, that page isn't available. I also don't see a number lock as an option through the…
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Why couldn't I add funds?
I am on a prepaid plan. I live in a rural area without Verizon coverage. I attempted to add funds yesterday with a prepaid card but was not able to. I added funds today but Verizon took my available balance because I as one day late added funds. I am. Anyone help?
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Verizon bad new phone and bad customer service
Hello, I recently bought 2 Orbic Myra uw devices online. through my account at verizon.com. I received them on December 1st, and activated them on December 4th. On December 6th, my wife realized that no one could hear her in a phone call If she used the speakerphone. My identical phone, however, works fine. We went to our…
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Mobile hotspot doesn't work
How do I get my money back? I connect but nothing happens. Don't tell me to call someone unless you have a new phone number because I can't get through to technical support or customer support. The automated system just hangs up on me as soon as I push the number for either department.
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No customer service over phone
Every time I call customer service the automated system hangs up on me. I had hours long problems with a sim card today and couldn't get through to anyone in technical support. Its now hours later and the system is still hanging up on me. What is the problem?? Now I have a problem with my mobile hotspot. My computer…
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Couldn't swap a sim card
I went to the store and got a new 5g sim card put in my Oneplus 5g phone but the employee didn't connect my phone and I ended up talking to customer service over the phone. They could not connect my phone to the sim card, I tried 3 times. The last guy had me on hold with him for around 30 minutes and finally just connected…
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not enough money on your account - international call
I just paid for an international call since I have to call Korea. When I tried to call Korea "not enough money on your account" Please advise how to proceed, thank you. #verizon support
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How long can I have an inactive account?
I currently have a prepaid plan and I will not adding money to renew my monthly prepaid plan for about 70 days as I will be out of the country. Therefore, I will have an inactive account for >60 days. I am fine with having to choose a new plan when I restart it back up, but will I still have my same phone number? How long…
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Sign up for Travel Pass
Trying to sign up for Travel pass, only get so far and the website says it can't process the request. What is going ono with Verizon website? When will this be fixed?
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2 months in Spain
Hello. I have read back through posting for several years for info and want to verify the plan and what I think I've read with some of the more experienced who are on this board. Have the Beyond Unlimited plan and been a Verizon customer for years. * Going to Spain for two months in 2022. Have used Verizon international…
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Prepaid Family Plan to New 5G Loyality Plan?
I am currently on a prepaid family plan with 3 lines- 2 phones and a hotspot. We have been on the family plan for several years. If I switch to a Loyalty Plan, will my years of service count towards the 9 month discount step? new How does the transition to this new prepaid plan affect my payments? I am prepaid through 11…
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Paid husband's prepaid account and call receive calls
I paid 50 on my husband's orbic Maui Verizon phone and it says account good until January 2nd but can't send or receive calls
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Here's my 5 day battle with Verizon CS since this past Monday.
For some context, I have had the same phone (Samsung Note 20 Ultra) since last December. My wife and I had TotalWireless as our initial carrier. She had strange constant issues of getting text messages late, and then they would come in rapidly when the messages were backlogged. I never had these issues with texting, but I…
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$5/month for 20 minutes plan taking the $5 but not giving the 20 minutes
I am reposting this message because the vzw_customer_support agent who had PM'ed me, and was supposed to be helping me with this (Debbie), seems to have disappeared from the face of the earth. I also spoke with Shantia today on the phone and was unconvinced that she would call me back or attempt to resolve this. So let's…
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Verizon prepaid call forwarding questions
I used to forward my all my VERIZION (prepaid plan)calls to an APP called textnow while I was traveling oversea the first time was 2018, everything works just fine. but in 2019 I did it again ( I tested the line before leaving USA). but I did not receive a single call when I was not in USA. I online chat with VERIZON agent…
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Recent Puerto Trip
Shocked! I called Verizon prior to my trip to Puerto Rico for a family medical emergency. They indicated I was covered on my plan for services. HOWEVER, I could not connect to internet unless I was in the middle of the city or on someone else's 5g hotspot. I WAS TERRIBLY DISAPPOINTED!! Being with Verizon for so many years…
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WIFI CALLLING IN OVERSEA
I understand I have to activate wifi calling while I am in the USA as an iphone user. My questions are : 1) After I leave USA, if I remove my verizion sim card from my phone. will the wifi calling be still working without the sim? 2) If I install back the verison sim to my iphone . Will the wifi calling be still working? I…