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Family Locator International
Does Family Locater work in Europe?
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My child will be in Japan for two weeks can I call him and text him from USA for free?
My child will be in Japan for two weeks if I call him or text him from the USA will I be charged?
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Is Barbados part of local call area?
Is area code 246 - Barbados - part of US local calling area?
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International travel family plan
I am going to Costa Rica with my two young children. They won't be texting or calling, but I'd like them to be able to use their devices for playing games -- though I hope to restrict them to using the hotel's wifi as much as possible. I will need to use my phone for texting my significant other and for accessing my Maps…
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Can I get coverage in Baja California, Mexico
Can I have coverage in Baja California,Mexico?
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can i use my phone in germany
can i use my phone in germany
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Does my plan cover St Marteen?
Traveling to Phillipsburg st marteen.am I covered?
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Travelpass
Anyone else have a problem with Travel Pass whilst visiting a country where it's supposed to work but doesn't?
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Calling the UK while in the UK
I will be travelling to the UK in a couple weeks and taking my Verizon mobile with the TravelPass International Plan. The International Travel FAQ explains how to call the US from overseas, but I am not clear on how to call or text a friend in the UK while in the UK. For example, if they provided me the following mobile…
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How do I cancel an international plan?
I'm done with the 2 week trip. How do I cancel the plan?
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just returned from Mexico. my phone was roaming alot. am I in for a huge bill?
I just returned from Mexico. my phone was roaming a lot. Am I in for a huge bill??
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Data Overages when Out of Country
I got a $325 bill for about three days of normal use of my phone in Australia after paying $85 for a month of International plan. Turns out I had not turned off roaming for all my apps on my IPhone. Of course, there were no warnings about that when I signed up for the International plan. What a ripoff! Expensive lesson.…
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what are calling rates from united kingdom to US
I can get a Verizon plan that mirrors my home plan for $10/day, but if I want to call the US from England while I'm there, what will the cost be?
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pictures while abroad
Will I be charged for data usage if I take pictures while abroad but do not send them (merely store in the phone)?
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How do I turn off wifi calling on Galaxy S3?
We're going to England with the TravelPass plan. My wife has an older Galaxy S3, and I can't find how to turn WiFi calling off on this phone. Cell coverage will be spotty in our location, and I don't want the phone switching to WiFi if we call the US or local numbers and being charged for them. No problem on my S8 - the…
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Mexico travel
I'm visiting Mexico. I have the unlimited plan with Canada and Mexico included. Do I still need to turn on data roaming to use it in Mexico?
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Disengaging smart phone overseas, yet keeping internet???
We want to use smart phone overseas only for internet and for taking pictures. How do we turn off the phone/text, so that we aren't charged for using it?
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Will my International Passport plan work while I travel in Cartegena Columbia?
Traveling to Cartegena, Columbia, will my passport plan work their?
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Not receiving text during travel - VZ Prepaid
I have Verizon pre-paid service and I am not able to receive texts while traveling internationally. I have checked messages for messages sent to me using the Message application on my phone, and via My Messaging application on My Verizon. I am able to send texts, but cannot receive any. Does Verizon pre-paid service not…
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Autopay
So my debit card had expired so I put in my new card info, but it appears that it didn't take to autopay b/c that card wasn't set up to it . Do I have to re-sign up to it or something? I don't know how to change it. Under the support page it gives you a video on how to set up autopay but that is outdated as the home page…
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Prepaid
I wanted to buy a prepaid phone on line and use my existing phone number. This was not a choice on line so I called Verizon. I got the prepaid department and the representative said no problem, he would just migrate my plan from a contract to a prepaid and I could purchase the phone through sales. I was on the phone for…
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Can i text during a cruise?
can i receive and send texts while on a cruise in the carribean
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Autopay Broken
I have been signed up for autopay since I switched to Verizon prepay. For the past 5 months, auto pay has failed to debit my account for my monthly payment. Each time this happens, I wake up to suspended service and I lose all of my rollover data. i have been on the phone will 12 different people, all of which are USELESS.…
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internatioal plans
I am going to the Neatherlands, Belgium, and France for a week . Whichich of the international plans woul best fit me.
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Should I have been charged $10.00 dollars to Mexico, if it didn't work?
We was charged $10.00 for trying to use the cell phone is Mexico, it never worked. Please see if we could get this charge removed. Thank you for your help with this
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Should I have been charged for data usage in Canada?
I was under the impression that with my "Go Unlimited" Verizon plan, I could use data in Canada or Mexico at no additional charge. However, on a trip to Canada over President's Day weekend I was notified of having racked up over $50 in charges for international data. I immediately turned off my phone for the remainder of…
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Transferring $20 messaging bundle to a smartphone
Is there any way at all to transfer my $20 messaging bundle from my flip phone to a smartphone? I don't care what kind of smartphone it is.
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International Travel
I have a Droid Maxx on an international plan for a visit to New Zealand. I think the charger is dual voltage so can I use just a plug adapter to charge it? Also, the International Plan only includes 100MB of data. Any idea how much data WAZE uses?
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Incoming calls and texts
If someone texts or calls me while I’m out of the country but I don’t answer will I still be charged?
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My new Moto Z2 Play does not work. Worked for less than 24 hrs, then stopped.
Bought this phone on Verizon online. I also purchased $40.00 for $20.00 screen protector from local Verizon store. They are the ones who activated phone. It worked fine, I'd say, for less than 24 hrs, maybe longer. Then something appeared on screen & phone was locked. I spoke to agent at Verizon online, for a good while.…