Mobile Plans (Archive)
cant activate prepaid phone with two prepaid cards
hello i got a new phone after not having one for a few months and i bought a $15 minutes card because i wanted to just pay for minutes as i go instead of doing a prepaid plan because i dont use my phone too much... anyway i tried to activate the device but i apparently you have to choose a prepaid plan with an android so i…
afghanistan
changed my sim card in my iphone 6 while deployed but still pay for my number on Verizon. How can I deactivate my voicemail?
locked phone
I have a question. I'm with Verizon prepaid. I bought me a new Verizon apple iPhone 7 from best buy and the phone is locked. They told me to contact Verizon about unlocking the phone. Do they do that since I'm with prepaid?
What is the difference between TravelPass with or without the "Use my current domestic plan for international travel" checkbox checked?
I'm planning an upcoming international trip and believe TravelPass might be the right option for me. However, when I go to enable TravelPass to my phone, there is a checkbox below that states: "Use my current domestic plan for international travel" What is the difference between adding TravelPass with this checkbox…
Want more than Cloud CONTACTS on my prepaid plan
I have a prepaid plan for my Verizon HTC One. I have downloaded Verizon Cloud to both phone and desktop but cannot access any other category other than CONTACTS. So I have tried to upgrade Verizon Cloud but end up going in circles, never getting to Apps or Upgrade or anything helpful. Any suggestions? Thanks!
Why isn't my device making or receiving calls?
So I have unlimited prepaid plan, it says that I have 22 days left in the cycle, and the device isn't making or receiving calls, and it has no data access as well. Is this a normal occurrence? Any help would be nice.
How do I make a call with my phone to a local mexican number?
I have a plan which covers me in Mexico and Canada. How do I make a call with my phone to a local mexican nos? Phil
New Device
I have an Iphone 5 AT&T Network. Can I use this on my Verizon Prepaid Plan?
Travel Pass with data roaming?
I am going on a cruise on Jan 21 and leaving Miami. We are purchasing the travel pass for my wife's phone for the week we are gone. We have the Unlimited plan which includes Mexico. We are traveling to Jamaica, and Grand Cayman as well. Every post I see on a cruise site, it says to turn off cellular or I would be charged…
why can't my hotspot connect to internet?
My 360 and ps4 can connect to my hotspot, but then it doesn't connect to the internet. It used to work fine before. How do i fix this issue? Thank you.
Blocking text message on LG Optimus zone 4
How do I block a number on LG Optimus Zone 3?
Reduced performance?
In the prepaid plans, it states in the small print that when your 4glte allowance is consumed before the next billing period, you go to a much reduced data package. It further states that in this plan, you will be subject to reduced performance and a lower priority for connections. Can anyone tell me if reduced positioning…
Bad experience porting to prepaid
I wanted to port 2 numbers to Verizon, one from AT&T and one from T-Mobile. I already have an unactivated SIM card that comes with my unlocked iPhone, so I intended to port the AT&T number to that SIM. I placed an BYOD order online to get the multi line discount and provided all information about porting such as account…
Can I change phones when prepaid?
Currently have the lg k8v.
International Travel
I am going to London England and want to know if I can call from there to the United /states. What do I need to do to be able to call on my Verizon phone. I find the site almost impossible to navigate. I would like to be able to talk to a person without any hastle. I have been a customer of Verizon for many years. I have…
Pixel Hotspot not providing internet access.
Hello, Im fairly certain this will be an easy/obvious answer but cannot find it. I am currently on the unlimited prepaid plan. I have read that if the option is not available in My Verizon to add as a feature you either already have it or are not eligible with your current plan. How can I find out either? I don't have any…
How can I confirm Travel Pass has been added?
My son is going to New Zealand on December 14th. I went to My Account and thought I signed his phone up for Travel Pass. However, I cannot find any confirmation that I did so when I look at my billing statement or plan. How do I confirm my action?
Is there a cost to receive a text when traveling to Bahamas
Is there a cost to receive texts from U.S. when traveling in Abacos Bahamas?
Numbers appearing on usage reports
I have several 000 numbers appearing on my international usage reports. Does anyone know what these might be?
Trouble getting account # (switching providers)
I've seen threads like this in the past but a lot of them are from years ago (or not informative enough) so I wanted to ask myself. I am switching from Verizon to another provider (sorry Verizon, but you can't convince me to stay). It is a prepaid account and I have already tried to call the Prepay CS at the number…
Prepaid account
I'm looking to get the account # for my prepaid account. All of the automated phone numbers do not provide this information. Can someone help? Thanks
Samsung 7 edge - can it be used in Europe
I'm planning on a vacation to Europe (Germany, England, Spain, France and Italy), and was wondering if I can use my Samsing 7 edge
Will google maps work in Mexico?
I’m traveling to Ensenada from Dan Diego. Will google maps work while in Mexico?
Combine International Travel Option with TravelPass
I plan to travel to the Philippines for 10 days. I plan to pick the $40/month option. However, there is a checkbox to still pick TravelPass. What does it do and what will show up on my bill on next billing cycle?
Prepaid not working out of state
I currently live in northern Maine and I will be moving to Manchester, NH in a few weeks. I've had many problems trying to navigate through Manchester that has resulted in me getting lost multiple times because of the terrible data I receive down there. I will be in the middle of the city and my phone will suddenly lose…
Service connection germany
i have no service in Frankfurt. Get “cannot load network data” response to carrier search. What is wrong?
Is the iPhone 5s GSM capable?
I have a verizon iphone 5s. does this phone have GSM capable?
Can I get service on my trip to Europe?
Planning to go to England and France, can I take my Verizon iPhones there and use them there? Can I swap out the sim with a local carriers sim card there or that even a good idea?
lots of issues after converting to family prepaid plan.
ok, first off, I have had nothing but problems, been on the phone with verizon for several hours over several phone calls. First, I converted me and my daughter's prepaid separate accounts to a prepaid family plan. her phone deactivated on the day the new plan started, it took 2 hours on the phone with customer service for…
I bought a verizon phone with a prepaid SIM and want to use it in another country.
A couple of months ago, I went to the US for a short visit and bought a verizon phone and prepaid plan to stay connected for the duration of my visit (1 month). Now, I'm back in Germany and would like to keep using the phone, but I have multiple problems; I can't login to MyVerizon anymore and, of course, the phone still…