Mobile Plans (Archive)
Data roaming charges with Travel Pass
My son is in Spain and has signed up for Travel Pass. I know the roaming has to be activated for use of Verizon data but is there an additional roaming charge?
Prepaid Add Data Throttle
. . I have prepaid $50.00 7gb data plan If I use 7gb and add data will there be a throttle on my data and/or hotspot usage? Thank you for any help Christopher
When does my international plan start?
I am traveling to Germany the end of October and return in November. If I take the monthly plan does it start on the day I activate it and end 30 days later?
prepaid verizon plan contacts backup
Since Backup Assistant has discontinued how do I backup my contacts?
4GLTE Extremely slow.
Just bought a Galaxy j7 to use on your network from a Verizon store because your towers have better coverage where I live in Gatlinburg TN. However, for the last 2 days, your service has been nearly dial up speed. Please tell me this is not a common occurrence. I bought the phone to use as a hotspot, and with speeds this…
do you have to change sim card when you switch from contract to prepaid?
Just want to know if a sim card change is required when switching from contract to prepaid? also, can you keep your number?
International roaming in Japan on Unlimited plan
Hello everyone, I understand there is a 512mb international roaming data allowance on the unlimited plan that resets every day(according to other users on this board). I'm traveling to Japan soon and was wondering if this also applies to Japan. Is there a list of countries in which international roaming is included? Thank…
account number
Hello Everyone, I would like to know what verizon prepaid makes the account number by default..
Network Coverage for Prepaid vs Postpaid
Is there a difference in coverage between prepaid and postpaid plans? I saw another post direct to this link, but it doesn't give any information about prepaid coverage: https://www.verizonwireless.com/featured/better-matters/
How Do I Turn Off The Announcement On My Phone About My Plan?
My plan is unlimited why is there always a pre-recorded announcement.time available for this call is unlimited. Turn it off
Does Verizon offer International messages service?
Is it possible to send messages outside the US?
stored voicemails
If I change from a contract to prepaid with new phone will I lose my stored voicemails?
Do I need to do anything to my phone/ipad to use wifi in europe?
I am new to foreign travel and not tech savvy Di I need to do anything to my iphone7 or iPad to use wifi in Europe? Are there any charges to use free wifi in Europe? Anything I need to know? Going to Greese, Israel and Italy
Can I use my SIM card on new iPhone?
Hello, I use pre-paid Verison phone; Galaxy J3. Yesterday, I bought a new sim-free version of iPhone 8 at Apple store. Can I put my Sim card on iPhone 8? If it is possible, can I still use my phone number without any registeration? Or do I have to change my device information on the website? Please let me know what I have…
My paid my $40 pre paid payment, 2 days later it says it needs paid again
Two days ago it took $40 from my bank account to pay my pre paid phone, two days later my phone was shut off and says it needs a payment but I already paid it. I don't want to have to call Verizon cause it's always a pain, please help.
Prepaid plan + Travel in Japan / What about incoming call ?
Hi There, I have a prepaid plan with Verizon and will be travelling in Japan for a couple of weeks - will I be able to receive any incoming calls ? Thanks.
How to block unknown numbers?
I keep recieving harassing phone calls from an Unknown number. Every time my significant other answers the phone and puts it on speaker, a man with a heavy Indian accent hangs up abruptly then proceeds to call back 40 minutes later. How do I block unknown calls? I am prepaid, $80 unlimited plan.
buying a prepaid phone online
why cant I buy a prepaid phone online and have it shipped to an official Verizon store near me. my address is not an official postal address even though I have been receiving packages for 14 yrs here. everytime I try to talk to someone the say they cant help because they only deal with post paid not prepaid then they give…
why has your speeds been reduced so much ?
would really like to hear why the data speeds have been reduced so much ?
Bought Moto e4 at Walmart; do I need to pay $75 more?
I purchased a moto e4 at WalMart. On the back it talks about a subsidy and says, "this phone may only be used with Verizon Prepaid service for 1 year from original activation or until $75 in payments are received." So, does that mean that I have to pay an additional $75 toward the phone at the end of the year? What does it…
Pre-paid iPad password reset issues
So when I try to manage my pre-paid iPad data account, it prompts me to sign in. I use the correct login credentials, but VZW tells me I'm wrong. So I try a password reset by email - but the field in the email where the password is supposed to be is blank. I can't manage my account, and have 0 data because my credit card…
How to set up phone in Mexico so I do not have roaming fees
I am in Mexico and have the plan for Mexico and Canada. How do I set up my device so I do not get roaming fees?
Can i still purchase data if my plan has expired
I didnt pay my bill on time so my plan says its expired. Im wanting to purchase some data only. Can i purchase data only if my plan is expired?
Can I block my name from appearing but not my number when placing certain calls?
Can I block my name from appearing but not my number when placing certain calls?
Billing dates for Monthly International plans
For monthly international plans (e.g. Data only $25), is it one month from the day I choose the plan, or is it tied to my monthly bill dates? (I will be traveling 15 days, but over 2 billing cycles).
multi plans same account
i was wondering if i can add 2 prepaid lines to my primary account
International Plan PLUS TravelPass?
I am a bit confused. I want international access for two iPhones for about a month in Europe. I expect to use email, phone, and data. My understanding is that with a TravelPass I use the current data allowance on my plan, and there is a $10 fee each day I use the phone. If I used one phone 20 times, or each phone 10 times,…
travel in Canada
Is there a charge for texts while I travel in Canada
how to activate an older LG accolade with my existing phone number
how to activate an older LG Accolade prepaid phone with my existing number and account
Overseas availability
I will soon move to Guam. Does Verizon offer service there?