Mobile Plans (Archive)
Prepaid Service Issues
Is there a service difference between a Verizon prepaid plan and a regular Verizon account? I ask because while camping on the outskirts of a town, a friend with a regular Verizon account continually has full call, text and Internet access yet I don't with my prepaid plan. I have call service, intermittent text service and…
I have two iPhone 6 on my plan, am currently in Europe, one has 3G, the other doesn't. Why not?
I have two iphones (6) on the same plan. I'm in Europe now. One gets 3G, the other doesn't. Why not?
Will prepaid roam on appalachian wireless
My company phone is verizon and works well here. i Recently bought a prepaid Phone For My Son And Will Not Work Here. It let me active using my zip code 41171
Being Charged Taxes For Another State
Has anyone else had trouble with being charged the wrong state taxes/surcharges? I tried to add money to my prepaid phone today and realized they were charging me $4.00 for Kansas City tax when I have lived in the state of Oklahoma for 8 years. I spent a long time chatting with two services reps who just kept referring me…
Calling/texting another US phone with travel pass oversees
I have a question. My sister and I are both visiting London next week and have Travel Pass on each of our phones already. What if I want to call or text her in London (if we get separated, etc.)? Do I use +44? Also, would I have to use +44 to text her while we're there? If our parents wanted to call us, would they use our…
Activation Incomplete Galaxy S8
I live in the US and currently am in Canada for business. Last night I got a SIM notification icon saying activation incomplete after having my phone activated for a few months now. Since this is occuring, I also am not getting the daily Verizon text message saying that I am using my travel pass, so I hope this isnt…
Ebates and prepaid service plans
I recently signed up for 2 prepaid lines. According to Ebates.com, I can get $15 for such. How do I do that? I got no confirmation email plus the first month service is included with the SIM cards. Ebates lives and dies by the email with the dollar amount. I really have neither. Help?
How Do I Use My Galaxy 5 In Europe?
im going to Europe in a month and have a Samsung galaxy 5. What do I have to do to get cell service in Europe?
What Should I Do To My Phone While In Japan?
Traveling from USA to Japan for 14 days. Most economical way to be available by phone International travel
Is it possible to make my phone a hot spot for the kindle?
I have a verizon pay as you go plan. I also have a Kindle Fire. Is it possible to make my phone a hot spot for the kindle? So that i can use wifi for my kindle? If so, how can I do this
Traveling in Europe with two iPhone 6s
my husband and I want to take two iphone 6s to Eastern Europe, with the $40 per month international plans On each phone..... Question is, when we are in Prague, etc and want to call Each other, one iPhone to the othe, do we need to use an international country code? would it be the Czeck code, Us code because both phones…
Telephone
Telephone # [Removed] (associated with account [Removed]) is signed up for a one month international plan effective 8/28/2017. The plan and price (a one time monthly fee with limited access) are set. I just received a text message that my "daily travel pass" will finish in one hour, and it implies that I am being charged…
Why Is My 4g Lte Prepaid Phone Locked?
Ok, it states that they do not lock their 4g lte prepaid phones. Then why is mine locked? I called to see about having it unlocked and talked to a very rude and hateful Verizon worker, who hung up on me when I asked if he could check my IMEI. I was told by a couple of other workers that if I wanted to use a straight talk…
How do I make a call within a European country using TravelPass?
How do I make a call within a European country using TravelPass? For example, if I"m in Belgium calling a Belgium number do I dial +32 or 0032?
Can I have a My Verizon account with a prepaid plan?
If you have a prepaid plan can you not have a Verizon Account? I've tried to register but it just tells me my account is locked. I've called to unlock it but it just stays locked.
Minimum term for purchase of an iPhone 7+ prepaid plan
Dear Care, can I buy an iPhone 7 (paying the full retail price) at one of your stores and use it with your prepaid plan? Is there a minimum term I must use the Verizon plan? Asking because I only will be staying in the US for five months and then leave to Germany, where I would like to continue using the phone. So in…
Unable to use Note 5 in another country
My friend took a Note 5 from verizon to another country and the device is asking for network ID. I thought the device was unlocked to be used anywhere. How can we resolve this?
TravelPass & Maps
Is TravelPass activated if I use Map or Google Map while abroad?
ok i need to ask
I am wanting to get my htc desire 530 that is through verizon wireless prepaid phone unlocked so i can switch to cricket so i need help doing that can u help me do that cricket said to call talk to verizon to get my phone unlocked so we could do that i looked and it did say my phone was locked
International Travel Talk 100 plan
I added this plan for my daughter who will be studying in Italy (college) beginning Sept. 1. Does the plan renew each month until i stop it?
Can i call and text Canada and not be charged extra?
Can I call or text Canada for free?
If I travel internationally ... and use the $10 a day plan, do I get to use my usual US data allowance of 12GM a month?
If I travel internationally and use the $10 a day plan, do I get to use my usual US data allowance of 12GM a month?
Prepaid domestic roaming
I'm looking to possibly switch to Verizon prepaid and am getting conflicting information about roaming. I love near an area marked as prepaid roaming on the coverage map and being shown in the extended digital area under voice and text coverage. Would I have access to SMS and be able to make calls, for a per minute cost? I…
Travel Plan
We just purchased a Travel Plan and are curious about a few things. Are we charged for calls or texts that we might receive from family members? Also should we keep our phone turned off except when we wish to make a call or send a text? Will we be charged for taking pictures?
Voice mail service change 08/18
I was notified some time ago that the voicemail on my prepaid phone would change as of August 18. I knew my voicemails would be deleted and figured I'd have plenty of time to figure out a way to record them. I forgot all about the change until I received a text notification at 3:00 today reminding me of the change. Long…
Travelling to cancun; how is the coverage there?
My daughter and her husband are travelling to Cancun next week. I want them to have access to place calls if there is an emergency while they are there. Can anyone tell me of their experience using their cell phones in Cancun? How is the coverage? Can you get a good signal?
International Rates
If I am in the US, but close to the Canadian border, and I get a text message saying Welcome to Canada, will I be charged International Rates?
plan
Does my plan cover texting in Canada?
Mobile hotspot
I just got my lg g5 a few days ago and have it on prepaid, the plan i got said mobile hotspot was included, but qhen i go to use it it says i have to subscribe to it thru verizon, but have no idea how to, been to my account, cant find anything on it. Any suggestions??
Text message re voicemail changes
After my automatic renewal for the month on my prepaid basic phone (happens on the 15th of month) I got a text message that said voicemail service would change Sept. 15. Gave link to save stored messages but it didn't work. "vzw.com/vm-up date915". What's up?