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Why Is My 4g Lte Prepaid Phone Locked?
Ok, it states that they do not lock their 4g lte prepaid phones. Then why is mine locked? I called to see about having it unlocked and talked to a very rude and hateful Verizon worker, who hung up on me when I asked if he could check my IMEI. I was told by a couple of other workers that if I wanted to use a straight talk…
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How do I make a call within a European country using TravelPass?
How do I make a call within a European country using TravelPass? For example, if I"m in Belgium calling a Belgium number do I dial +32 or 0032?
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Can I have a My Verizon account with a prepaid plan?
If you have a prepaid plan can you not have a Verizon Account? I've tried to register but it just tells me my account is locked. I've called to unlock it but it just stays locked.
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Minimum term for purchase of an iPhone 7+ prepaid plan
Dear Care, can I buy an iPhone 7 (paying the full retail price) at one of your stores and use it with your prepaid plan? Is there a minimum term I must use the Verizon plan? Asking because I only will be staying in the US for five months and then leave to Germany, where I would like to continue using the phone. So in…
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Unable to use Note 5 in another country
My friend took a Note 5 from verizon to another country and the device is asking for network ID. I thought the device was unlocked to be used anywhere. How can we resolve this?
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TravelPass & Maps
Is TravelPass activated if I use Map or Google Map while abroad?
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ok i need to ask
I am wanting to get my htc desire 530 that is through verizon wireless prepaid phone unlocked so i can switch to cricket so i need help doing that can u help me do that cricket said to call talk to verizon to get my phone unlocked so we could do that i looked and it did say my phone was locked
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International Travel Talk 100 plan
I added this plan for my daughter who will be studying in Italy (college) beginning Sept. 1. Does the plan renew each month until i stop it?
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Can i call and text Canada and not be charged extra?
Can I call or text Canada for free?
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If I travel internationally ... and use the $10 a day plan, do I get to use my usual US data allowance of 12GM a month?
If I travel internationally and use the $10 a day plan, do I get to use my usual US data allowance of 12GM a month?
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Prepaid domestic roaming
I'm looking to possibly switch to Verizon prepaid and am getting conflicting information about roaming. I love near an area marked as prepaid roaming on the coverage map and being shown in the extended digital area under voice and text coverage. Would I have access to SMS and be able to make calls, for a per minute cost? I…
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Travel Plan
We just purchased a Travel Plan and are curious about a few things. Are we charged for calls or texts that we might receive from family members? Also should we keep our phone turned off except when we wish to make a call or send a text? Will we be charged for taking pictures?
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Voice mail service change 08/18
I was notified some time ago that the voicemail on my prepaid phone would change as of August 18. I knew my voicemails would be deleted and figured I'd have plenty of time to figure out a way to record them. I forgot all about the change until I received a text notification at 3:00 today reminding me of the change. Long…
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Travelling to cancun; how is the coverage there?
My daughter and her husband are travelling to Cancun next week. I want them to have access to place calls if there is an emergency while they are there. Can anyone tell me of their experience using their cell phones in Cancun? How is the coverage? Can you get a good signal?
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International Rates
If I am in the US, but close to the Canadian border, and I get a text message saying Welcome to Canada, will I be charged International Rates?
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plan
Does my plan cover texting in Canada?
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Mobile hotspot
I just got my lg g5 a few days ago and have it on prepaid, the plan i got said mobile hotspot was included, but qhen i go to use it it says i have to subscribe to it thru verizon, but have no idea how to, been to my account, cant find anything on it. Any suggestions??
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Text message re voicemail changes
After my automatic renewal for the month on my prepaid basic phone (happens on the 15th of month) I got a text message that said voicemail service would change Sept. 15. Gave link to save stored messages but it didn't work. "vzw.com/vm-up date915". What's up?
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Traveling to Vancouver Canada
Hello, I will be traveling to Vancouver Canada next week for 8 days and wanted to know what the per minute charges will be for making calls to local Canada numbers. I am on the More Everything Unlimited Talk, Text/6GB plan. Is there extra data fees if I use WI-Fi while there? What are the charges for receiving texts from…
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How To Make an International SIM Work on Samsung Galaxy S5
Just arrived in London with a OneSimCard International Europe & More SIM Card. The card was recommended by one of Verizon's Customer Service employees. Maybe naively, I trusted it to work with my phone. Followed the set-up listed for OneSimCard, but for some reason my Samsung Galaxy S5 still won't recognize the SIM. I end…
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Plan is set to renew today, but it hasn't?
Basically as the title says. My plan is $30, and I have $30 in my account balance, but it is yet to renew. My plan also expires at midnight.
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My Moto G4 Play factory reset itself and won't work
My Verizon Prepaid Moto G4 Play factory reset itself, I forgot my gmail password, and fixed on my tablet now when I type my info in a message pops up saying, " Please sign in using one of the owner's accounts for this device. How do I get back in my phone, i'm paying $40 a month and I have it on auto refill. What do I do???
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Robo Calls activating Travel Pass
I travel a lot. I have been HORRIBLY disappointed with travel pass for two reasons: One is that incoming robo marketing calls are triggering Travel Pass even when they are not being answered. I'm not sure what is happening; I know some robo callers can circumvent the answer and put a voice mail directly into my phone.…
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Verizon Prepaid Iphone5s - Verizon not unlocking it for use with other carriers
I bought a Verizon Prepaid Iphone 5s at walmart store and activated it for use in Verizon Prepaid service. There was an information stuck on the Phone box that after I had made $150 of payments for Prepaid account I am eligible to get the unlock code so that the device could be used in other carriers. So I had made the…
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Can you transfer your old iphone 5S to a prepaid account?
Can you transfer your old iphone 5S to a prepaid account?
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Traveling to canada for a few days
We will be in and out of US and Canada...is it expensive to check my messages and facebook while in Canada? I will want to send pics to family and on fb...the hotel is in canada and has free Wifi
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What constitutes a month for International Calling?
If I pay for a month of international calling/text/data for my 11 day trip, but the trip spans August into September, do I get charged for 2 months?
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Can I temporarily use a European sim card while on vacation in Europe?
What happens if I temporarily replace the sim card in my Note 5 while in Europe? Then when I am back from vacation put the Verizon sim card back in the device
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How can I prevent data usage on a cruise?
what settings would I use to send and receive tects but not accrue data charges. I have done this in the past but 7plus settings are differenT. Thanks
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Can I activate an iPhone on a Prepaid plan?
Hi I was wondering which iphone you can use on a prepaid plan. Thanks Donna