Mobile Plans (Archive)
Will I be charged for receiving calls from Mexico?
my husband is traveling in Mexico with a plan from his employer. Will I be charged a fee for his calls or texts?
What happens after my plan ends?
What happens after the data included in my prepaid plan is over? Can I continue navigating at low speed? Do I have to pay for that?
What should I do if my number was given to someone else?
Hi. I bought a Verizon Samsung prepaid for security reasons while traveling around in the USA. This year while staying again in the USA I learned that Verizon has given away my number to another customer. What can I do?
How much would it cost to get a phone that used to be on a Verizon contract a prepaid sim card?
I have a Samsung Galaxy S5 that recently got taken off a contract with Verizon. It has the deactivated sim in it. I was wondering how much it would cost to get a prepaid sim card and how much I would pay per month.
What international plan options are available for Denmark and Sweden?
I don't currently have a phone that will work for international travel but am planning to get an iPhone before traveling to Denmark and Sweden in late August. I'll be there for 3 weeks and will need the phone primarily to call or text and to access the Internet for travel information. What Verizon international options are…
River Cruise,
I will be on a Rhine River Cruise for 7 days in 5 different countries. Do I need to list the name of my ship on the plan? Unlike an ocean cruise, I will be in a specific country at all times, although some of it will be on the ship on the Rhine.
Do the prepaid mobile hotspot plans have always on data?
Or does the device stop working when your out of data?
Unlimited Data plan being slowed to unbearable speeds?
I know this has been talked about before. I didn't know that there was a thing about getting queued behind other customers after so and so data is used. I didn't see it mentioned on the plan I purchased, which is the $80 prepaid plan, but after it slowed down I did a search on it. Finally found this: "Most of the time…
Can I transfer phones that are not paid off to the prepaid plan?
I have 2 phones on my family plan that are not paid off but I am wanting to switch everyone (4 phones) to a prepaid plan. Is that possible?
Is TravelPass available in Australia and New Zealand?
Hi, Does Verizon offer mobile and data services in Australia and New Zealand, $10 per day? Thanks
What does Travel Pass include?
I'm traveling to Guatemala. There is a $10 per day plan. What is data allowance for this plan? Is unlimited data included?
How much do I pay for international plan?
What do I pay for on international plan? Local calls, calls to USA? When I use my international plan in Greece I'll have the same number as in the US. Are local calls (to numbers in Greece) charged as long distance? Are calls to the US charged as long distance?
Can I use an Unlocked MOTO G5plus on a Prepaid plan?
I am Planning on a MOTO G5 Plus from Amazon for use here and with my British, Italian and Spanish SIM cards. Want to use it on Verizon 4G network in the US. Is this possible or do I need to go to a MVNO? Thanks
blocking marketing calls
I have a feature phone...prepaid. How can I block an annoying company that repeatedly calls despite my repeated requests for them not to. It is a foreign voice trying to get me to get more info about " USA federal grants that you can get free money and not have to pay back"!
Will VZ navigator work in Europe?
I am going to Spain for 2 weeks, and wondered if VZ navigator will work there. Thanks!
How much data will I need in Spain?
I am going to Spain for 2 weeks. How much data will I need? I will not be streaming videos, but maybe a little music. I will be texting friends at home and posting many pics to facebook. I play some online games, like Words with Friends. Of course, I will use the internet to search for attractions, restaurants, etc in…
I bought a prepaid phone in the US. Is it possible to use it in Canada to call to Canada or the US?
what would be the charge for this, if its possible?
Will I be charged for texting someone who is out of the country?
Hi- so my boyrfriend is in South Korea for the Army. He has an international plan with unlimited text messaging. However, if I were to text him would I get charged for sending a text
Need Nano Sim for new phone Prepaid Plan
I bought a new phone direct from Moto. It needs a nano SIM. My current phone (bought from Verizon) has a micro SIM. I have seen answers from other questions that I should be able to go to Verizon store and get a new sim free. My other question would be, can I go to Walmart and buy a SIM activation kit? My worry is that…
How do I call someone who is in Europe?
Two of us, each having a U.S. cell phone and Travel Pass account. We know how to call/text the U.S. But how do we call/text each other in, say, Austria or Czech Republic if we get separated? What, prefix number, if necessary, besides the 10 digit number do we need to enter?
Purchase Prepaid Smartphone on Verizon website for existing Prepaid account
I am a current Verizon Prepaid subscriber and I am looking to purchase a prepaid smartphone on the Verizon website to use with my existing account. When I get to the checkout, I need to pay for a month of service and it is asking me to select a new number for the phone. Customer service reps are telling me that I can use…
I made an online payment, how do I apply it
I made a Payment online (actually two), then we ran out of data. I hoped it would simply start drawing from my balance, but does not. Before, I would call the number and they would fix it. Now, I cannot get through ON ANY NUMBER. "we are sorry we cannot connect you at this time." and hangs up. HELP!!
Backup assistant won't sync contacts. Been over 1 month since last sync??
I have HTC DESIRE526. BACKUP ASSISTANT WILL NOT SYNC CONTACTS ANYMORE?
Prepaid plan on Ipad overcharging me. . . anyone else having this happen?
So, I have a prepaid plan on my Ipad, and I can go onto the Ipad and change the plan to a larger plan, and boom, I get charged for the larger plan and there are no problems. When I go back onto the Ipad at a later date and change to a smaller plan, it confirms that the change is made, I can log into My account on Verizon…
International Calls To India
Hi Team, Every time I call customer service I have a different version. Last time i called and was told I canhave International calling to all the number in my account just by paying 15$ month from USA. Somebody from ur team promised the same but was not able to update it as he said my phone was showing non vrz phone. I…
How do I turn on VZW Wi-Fi calling with cellular radio disabled?
Anybody know of a way to turn on wifi calling when cellular radio is turned off? Say for example I travel internationally and buy a local SIM card for my iPhone 7. That works great: I have a local phone number and local rates for communicating in the foreign country. Now, I'm returning home to USA and I want to use my VZW…
how do I transfer my old phone number to a new Verizon prepaid phone?
I am currently with US Cellular and would like to drop them and get a Verizon prepaid phone. But I need to keep my old phone number. How do I do this?
Settings for minimal voice and data, but use SMS
I'm traveling to Japan and see the different international travel choices ($10/day and $40/month). My question is which plan do I opt for to ensure that I can use SMS text messaging, but the major question is what settings on my iPhone should I change to minimize any international charges for voice and data? I'll have…
Can I use my iPhone in the UK?
I have two USA based iPhones. We are traveling to the UK, and want to be able to call each other when no internet is availabl. I have both phones signed up for the $40 Verizon international plan. When I'm in the UK, what is the proces to call each other? Do I call just like I was calling to the US(with a +1)? Thanks
Can't access internet
Hello, I have an unlocked iPhone 6. I bought the $40 prepaid 3GB plan. I can make calls but I cannot surf the internet. how can this be solved.