Mobile Plans (Archive)
What's the difference between the 791 and the 7730?
what's the difference between the 791 and the 7730 jetpacks?
How do I contact the Internet Order Center
I placed an internet order for new pre-pay bring your own phone service. I received a confirmation letter from a "Trista" at the "Internet Order Center" with the new number but could not activate the phone. I called the number for the call center listed in the letter and spent an hour talking to two different people who…
Ellipsis Jetpack Data Plan
Does the prepaid data plan for the Ellipsis Jetpack have overage charges ? And also does the prepaid plan offer always on ?
Disable weekly upgrade alert from Verizon
How do I disable weekly instant messaging from Verizon warning me to update my Jetpack when I have already done that?
accessing wifi internationally
i'm unable to access wifi in paris. my roaming is turned on and it still will not let me access. I don't get an error message, it just doesn't connect. Any suggestions?
I stopped using Verizon for a month to try Straighttalk with another phone. How long will my number be valid?
I don't want to lose my old number; and it will be 5 weeks elapsed time by the time I reload the pre-pay account. What's the time limit?
Samsung Scs 2u3100 red system light
Just purchased this network extended and I can't seem to get the system light from flashing red quickly. There's a good network connection.
Best option for taking phones to europe.
Going to Europe in a few months. I've read through the plans for taking Phone abroad, all seem way too expensive for what they offer or could possibly be useless. There was one plan where you can rent a lender phone or a lender sim card. has anyone used these plans before, what is the quality and value of the service?…
Iphone 6 in Brazil - "Searching" forever - First used and registered in Apple with a Verizon's chip
I'm Brazilian and I bought an Iphone 6 two years ago in an Apple Store in USA. The first chip I used on the phone was Verizon, so in Apple system the phone is registered as Verizon's. When I got to Brazil I changed for a local carrier and it worked normally. The problem is that two days ago, my service just stopped…
Will I be charged if I place an international call via wi-fi?
I am in Europe and would like to set up the Message+ app so that I can use my Verizon number for phone calls and SMS to US-based numbers. Before trying it, I checked the Terms & Conditions to see what the possible charges would be. The wording is very ambiguous so I am hoping someone can provide some clarification…
How much does 100mb of data last in Japan?
I will be in Japan for two months and I need to have access to apps, maps, google, text, voice, etc... Verizon plan includes 100mb of data. Is this enough?
travel Pass - what you need to know if going to France or Italy
I recently travelled to France and Italy. I had travel pass since I was told that for $10 a day I would be using my home plan, internet, calling, texting. What actually happened was it didn't work. I only had wifi when I connect on free wifi. When I needed my internet connection (directions, translator ) it didn't work.…
Not able to receive international call
My daughter has always been able to call my Verizon cell phone from Japan. Now when she calls I get various messages such as "Restricted," "Time Restricted," or "Unavailable." Yet sometimes she can get through. The problem occurs whether she uses Skype or her landline. What's happening? This is my only way to communicate…
Mexico calls
I am currently in Mexico and can't call 406 535 .... numbers . Mid Rivers Communications says the problem is Verizon. No problems calling anywhere else. Can't connect on toll free numbers tho. Thanks for the help
does my plan work in Canada
I have the 12G Plan and will be traveling in Canada for 10 days. Does this plan cover use in Canada?
What will I be charged for using my device in Toronto?
I am going on a weekend trip to Toronto. My plan is unlimited call and text and 2GB of data. Because I am traveling internationally, what is it that I can be charged for by using? Thanks!
Does my plan cover Mexico?
Does my plan cover Mexico? I have travel plans soon. Will my phone work as on my plan? Or will I need to be data off the entire time?
Can I port my number from Post Pay to Prepaid?
Current contract with Verizon with two iPhones. Ends 4.24.17. We plan to switch to LG Revere 3's with pre-paid $30 plans. A. can we keep both our phone numbers? B. What is the best way to do this?
how to connecting with a live customer service representative quickly and easly?
I'm having trouble with the automated call customer service systems when seeking info and help with an issue. it's too confusing and time consuming for me when I try to use them. I work alot and im never sure what options given my needs fall under so i have no idea what tp do and most of time i can call customer services…
why does it say my plan is not active??
I have paid my bill. And I cannot make phone calls.
Can a Samsung Heaven be used as a Prepaid device?
Hello: I have an older-form, basic cell-phone which I got four to three years ago when I needed 'just in cases' basis, since I'm an older lady who does not talk over the phone often. Now, I saw 'Samsung Haven U320 Verizon CDMA Flip Phone with Slim Form Factor and Large 2.2" Display Screen - Black/Grey' on Amazon. My…
Activating iPhone 5s on prepaid
At the beginning of this story I was already a Verizion prepaid customer with a Moto G (3G). I wanted to upgrade to a prepaid iPhone 5s that was for sale on Verizon's website (and keep my same phone # of course). When I went through the checkout process it forced me to either (a) enter a number from another carrier to be…
How Do I Switch My Sim Card While In Japan?
Can anyone tell me how to switch out my Verizon simm card for an international card?
What international plan should I use for my trip to Scotland?
I will be in Scotland for a week this summer: what is the best international plan to go with?
VZ Navigator overseas
Will VZ Navigator work in Ireland on my pixel phone?
can you get the $30 prepaid plan with the LG Octane
can you get the $30 prepaid plan with the LG Octane?
Can't Call Voicemail
Just got a new Google Pixel (Prepaid) about 5 days ago. For about 3 days, I have not been able to access my voicemail. I get a message that it is activating Visual Voicemail, and to call voicemail to retrieve my messages. I call voicemail, and the call disconnects right away. Calling *86 doesn't work, and calling my own…
Can I Text Jamaica If I Have The Unlimited Plan?
i have the unlimited plan, is texting Jamaica included
International call from China
Currently on business in China. Travel pass has been verified active on my business phone. I can not make an international call to US , results in "call fail" every time. When dialing US I dial 1 then standard 10 digit phone
VZ prepaid and an iPhone 5SE - bizarre message when making outgoing calls
Hi, I'm hoping for some help on this as the local Verizon store just passed this off to having me spend 1 hour attempting to get through to tech support. Great customer service at a Verizon wireless store. here it goes: 9/29 I go to the Apple Store and buy a new unlocked 5SE. i get the phone activated on the $45 prepaid…