Mobile Plans (Archive)
Not working!!
My network extended has worked.for years. Now I am not able to send or receive texts at.my house due to extender not working. System light blinking red and GPS is solid magenta. Please help. I have tried all the trouble shooting, watched video after video and nothing works.
Activation fee if i change prepaid plan?
I'm currently on a prepaid plan that charges me $45 and includes 500 MB of data. I just noticed that I can actually now be on a prepaid plan that costs the exact same but includes 1 GB of data. I can change to this plan through my account but I could not determine if that would trigger a $35 activation fee. The FAQ said it…
It keeps saying on my account page */1024mb used when I'm on autopay so should have 2GBs. Both of my accounts show this.
Is this still a bug with the site not fixed after the 6 months I've been here?
Forwarding Calls From Verizon Post-Paid to Verizon Pre-Paid
I want to forward calls placed to my Verizon Post-Paid account/phone to my Verizon Pre-Paid account/phone. I setup call forwarding exactly as the instructions on Verizon's site indicate, but my calls are not forwarded. What am I missing? Thanks! -Scot
I was unable to have my question answered by the "Verizon Pre-Paid services line at 1-888-294-6804 as it is menu-driven and does not allow for a link to a real LIVE person. I've had a Verizon pre-paid account for many years and I understand that my
I was unable to have my question answered by the "Verizon Pre-Paid services line at 1-888-294-6804 as it is menu-driven and does not allow for a link to a real LIVE person. I've had a Verizon pre-paid account for many years and I understand that my (billing) plan is NO LONGER OFFERED. Therefore, I am in a "grandfathered"…
Is my network extender broken?
My Network Extender seems to have stopped working at some point. I'm not certain when it stopped working, because I do have a couple of bars without it. The SYS and GPS lights are both solid red. I'm not entirely certain about the PWR and WAN lights. From some angles both look purple, so they might be intended to be…
Purchased used Samsung network extender, what number do I call to add MAC address to my account?
My 5 month old network extender Ethernet jack was damaged when the Ethernet cable was pulled on. It works only if you don't breath on it. I purchased an identical used Samsung network extender and would like to add it to my account in order to test that it works and then swap out the damaged one. What number would I call…
Can I use my Verizon Jetpack to connect my desktop computer to the internet?
Can I use my Verizon Jetpack to connect my desktop computer to the internet?
Unable to enter payment info for prepay because website won't accept my billing address
I just got a brand new prepaid Verizon phone that is currently functioning as a useless brick because I can't turn the service on. When I go to set up auto-pay, I enter my payment information and my billing address and I get an error that says: [PTAVS-I8::Zip Postal No Match, Plus-4 No Match, Locale No Match] The address I…
I have a $61.40 prepaid balance. My phone shows "payment due" in 7 days. I will never use up my balance in seven days. Why is there a payment due if I will have a $61.40 balance?
I have a $61.40 prepaid balance. My phone shows "payment due" in 7 days. I will never use up my balance in seven days. Why is there a payment due if I will have a $61.40 balance?
Blick text
Help I have a prepaid Verizon phone and need to block a number from texting
Payment/balance mixup
With my pay as you go month ending in a couple days, I went ahead and made a payment to my account this morning. At the time of payment, my balance was $0.00. I made a $45 payment, the full cost of my monthly service, and the amount was deducted from my bank account. However, after the payment processed, my Verizon account…
Verizon Samsung network extender
I have a Verizon Wireless network extender for cell phone signal. It keeps losing the signal to my phone. When it connects I get all 5 bars. Without it I barley get 1 in my house. Issue is my phone keeps losing the extender signal. Last night I went to bed, and was connected, my office is not 10 feet from the extender and…
Change in the Prepaid Plans
It would be nice if Verizon would rethink their smartphone prepaid plans. $45/month for only 1GB of data is not that great... $60/month for 2.5GB of data is not that great either. It would be nice for Verizon to change the plans. For example, it would be nice for Verizon to come out with three new smartphone prepaid plans:…
How is it unlimited talk/text if you run out of data?
I have been a loyal customer for almost 8 years now ever since Alltel was bought out by Verizon. I have the $45 prepay plan which is unlimited talk/text with 1gb of data(rip off). So how is it unlimited texting if you run out of data?? I am going to switch to Straighttalk if Verizon doesn't fix this for their prepaid…
getting a new phone will my plan and number be transfered
I need to know if the prepaid amount I have on my current device will transfer to a new device?
Cancel online order for an activation kit because my phone is GSM.
How can I cancel my online order? its status is still processing, and the activation kit will be useless to me.
Verizon Prepaid Basic Phone Plan(s)
So the Verizon prepaid basic phone plan is a nice plan. I mean for $35/month you are getting unlimited talk, text, and 500MB of data. So now, here I go again... It would be nice if Verizon updated and made some changes to the basic phone plans. For example: $25/month: Unlimited Talk and Text (no data) $35/month: Unlimited…
Verizon prepaid renewal
Hello, so i just rewnewed my $45 monthly plan this morning followed by getting my droid x replacement activated this afternoon. Once i activated the phone it now asks me to renew my plan with $45?
How do I turn off broadcasting on my Verizon 4G LTE Broadband Router with Voice?
read through the user guide, but can't find anything on turning off the router's broadcasting - I only use the device for voice.
How do you add data to jetpack?
I added $$ to my account which I thought would attach to my jetpack but it states expired. I need help ASAP i'm leaving town and need the data added so I can work on college assignments.
Why do Verizon Prepaid customers not have the same ability to change their mobile number in MyVerizon like contract customers? seem to be able to do.
I want to change my number without having to call customer service and pay $15 to have it changed. I see the video that says you can change your number using MyVerizon for free, but that option is not available to me. I assume that prepaid customers don't have that same option. Am I correct in believing this?
Why is it so hard to sign up for an account?
I tried to sign up for a prepaid account, the first time the window popped up saying "Congratulations, your number is available to be moved to Verizon Wireless." I continued on with the transaction and about 2 steps later, a window popped up saying an error occurred and that the system was unable to complete the…
Unlimited Talk/Text for the $35 monthly prepaid plan
I ran out of minutes today though I had about 40 left and my monthly payment due sept. 11th. This has happened before, so when it did happen 4 months ago I called verizon back when they had a customer service number because apparantly they don't anymore for some reason. And the guy who helped me told me he had it all fixed…
Wif
What best
is there a plan for prepaid customers traveling in Canada for phone in data?
Hi, For prepaid phone customers, is there a plan that provide phone minutes and internet data for people traveling in Canada? It looks like the $25 international plan for Canada and Mexico that provides minutes and 1 gb of data does not apply to prepaid customers? Is there something else? Thanks -- Gary
Do I have to unregister my network extender?
Is there an official process to unregister a network extender from an account? I sold mine and I want to make sure the new person is going to be able to easily use it just like I did. Customer service said all I needed to do was delete my secured configurations,.... And I figured since the network extender is defaulted to…
If I switch from one prepaid phone to another and keep my number, will my current balance transfer too?
I do pay-as-you-go and would like to know if the money I've already paid would remain, or if I'd have to start fresh.
Redeem my monthly subscription
I have a monthly plan of 45$ with Verizon prepaid service!!! My auto pay was activated and the amount was withdrawn yesterday for the monthly subscription, I travelled to Beirut Lebanon also yesterday and I thought roaming will work there but nothing is activated, my question now since I didn't use any of my data or calls…
Data usage with Verison 4G LTE hotspot
This situation has put a strain on my marriage; my husband has not changed his computer habits, so he looks to me for a reason to our problem! We live in the boonies and are totally reliant on our MiFi. I am a writer/researcher, and my husband is a "working" retired professional. We were frustrated with slow downloads and…