Mobile Plans (Archive)
Why don't I have my extra 1GB of data from setting up auto pay?
What do I do / who should I contact? I opened my prepaid account yesterday with a $45 payment. My data limit showed 1GB, all was good. Today I added autopay. MyVerizon still shows 1GB limit. Both store rep and Web page indicated my limit should go up by 1GB with Auto pay. What must I do to get that additional 1GB? Thank…
Can I get service in other countries with a jetpack?
Can the Jetpack® MiFi® 6620L be used to allow phones to work in countries that they aren't capable of working in?
Can I replace my Moto G on my account with a Droid X2?
Can I replace my Moto G with a Droid X2 on my prepaid account?
Prepaid
I used two prepaid refill cards to equal my prepaid plan cost. My balance doesn't look right
How do I upgrade my data with a Prepaid Plan?
I recently switched over to the 2 GB more everything prepaid plan and I was wondering how to upgrade to 6 or 8 GB. Someone Please Help Me!!
how do i use my existing credit balance to renew my monthly plan on auto-pay?
I have $50.00 pre-paid plan and get $5 monthly credit to use autopay. how do I use this extra balance to renew monthly plan when on auto pay?
Can I activate a Droid Mini on a prepaid account?
will droid mini work on verizon prepaid accounts
How much data does a voice call take on the Network Extender?
We live in a rural area with poor cell reception. Our internet is through satellite and thus we have a limited data allotment each month. I purchased an antennae with a cell signal amplifier with limited success and we were told at the Verizon Store that the Data Extender worked through the same antennae only functioned…
No credit for extra data with Autopay
I am signed up for the $45 per month prepaid plan and I signed up for autopay. On the website, it says you get 1GB of bonus data every month if you sign up for autopay with a valid credit card. I did this but My data usage says I only have 1GB available instead of the 2GB I should have since I signed up for autopay. Why is…
Slow blink red System/solid red GPS
I have an extender that was purchased in Sept 2014. After 2 weeks of troubleshooting, it started working at my old condo last year. Such an ordeal. Just moved to a new condo (same zip) on the 4th floor only 1/2 mi. from old condo. My extender does not detect a GPS signal from Verizon. Shows blinking red system light &…
4G LTE USB Modem 551L disconnects automatically if idle for 5 minutes.
Since upgrading to windows 10, my 4G LTE USB Modem 551L disconnects automatically if idle for 5 minutes. When I try to reconnect, I receive an "unknown error message" (MBNOx80548201) and have to reboot my entire computer to reset the modem reconnect to the internet. This is happening a dozen times a day. Is there a fix for…
I am on your prepay plan for my iPad.
I am on your prepay plan for my iPad. I need a monthly receipt when you bill my credit card. You no longer send an email when you charge our card. Will you please start to send email receipts again. Thank you.
Can I use a Verizon MiFi 24/7?
Could I have the device on 24/7. Is it a decent speed? Is it reliable? How would it be for xbox? What's the difference between these two units MiFi 6620L and MIFI MHS291L? Does the 6620L have better performance or is the only difference the longer battery life/color screen? Does the MiFi device shut off if it gets too hot?…
Can I Change from 3G to 4G plan?
I'm planning on upgrading to an iPhone 6 from a 4, so I have to change my prepaid plan from 3G to 4G. Is it possible to do so without changing my phone number?
PREPAID false ad
prepaid states bring your number and get 1 month for FREE. NO details. brought my number from contract to get one month free, but I was told you have to bring your number from another carrier. Well it does not specify that details under the AD.. thanks Verizon for the disappointment..all this time I been talking you up to…
Question About Using More Everything Plan on Prepaid Phone
Is it possible to switch the prepaid plan to the More Everything plan if the phone was bought prepaid. For example, if one was to go to Best Buy and buy a prepaid phone, can they later on change the plan on the phone to the More Everything plan, or it won't work because only the prepaid plan can be used on a prepaid phone?
Text but no voice when roaming
I have a Verizon prepaid plan and was in an area today where I was roaming. I could send and receive text messages but whenever I tried to make a call I got a recording saying "Please reenter the 10 digit telephone number you are calling. Do not press send. Star 67 or star 82 cannot be used on this call to block or unblock…
Can I miss a month of payments on a prepay plan?
I am going on an extended vacation. I won't be using my phone for almost a month. Can I just skip a month payment on the Verizon Prepay Plan, then pick up (buy data) for the following month when I return from vacation? It would be nice and would save some money - especially since Verizon is raising prices on the $45 plan…
HOW MANY PEOPLE CAN JOIN $80 PLAN?
Hi All, I want to know how many people can join $80 plan? Also hows the connectivity in the Poughkeepsie, NY area? Thank you
Problems with Network Adaptaer after changing Modems
I have a Network adapter that was working great. I changed Modems and now the Network Extender does not find GPS Signal. I even ran Ethernet cord from my router so extender is next to the window. System & GPS lights stay red. Any ideas?
Can prepaid users change their names on caller ID?
Hi Anyone that has prepaid able to change the name being sent as caller id? Mine sends the number on both lines on the display. If you don't know what I mean or don't have prepaid probably best if you don't reply here. I do not have the Share ID area on the My Verizon web page or Android app. I have called and got a bunch…
will prepaid still be available now that verizon is going non-contract?
Looks like my prepaid is better than the small "bucket". Will I have to switch?
Ellipsis Jetpack not turning on
I'm having this problem. Dealing with Asurion however as my Ellipsis is under their warranty. My third unit just quit...tried hard reset but it just cycles and goes back to "Goodbye." Is their a more reliable JetPack for better service? I shut the unit down at night. Message was branched to a new discussion for better…
How do I fix my limited connection?
My computer, PC Windows 8.1, constantly gets knocked off the internet and the connection icon shows "Limited". I have tried changing channels in the settings but nothing seems to take care of the problem. Anyone have advice on this issue??
Adding a prepaid card
Can someone give me a link to where on verizons site u can add a card to our phone. I can't seem to find anywhere on the my verizon site to do that. Thanks.
How long do I need to have a prepaid account before I can upgrade?
Im looking to upgrade my device but im not sure on how long i have had my prepaid plan. Also not sure if it matters how long I've had my account for. I currently have an iPhone 4 and looking to upgrade to the 5s. Can anyone tell me if i need to call my local verizon store to find this out? Or could i just find the info…
I replaced my prepaid phone. Ordered the new one on-line. How do I keep my phone number?
I replaced my prepaid phone. Ordered the new one on-line. How do I keep my phone number?
pre-paid, unlimited talk and text
Is anyone on a pre-paid plain and it is a un-limited talk and text card you buy everymonth for 45$, and seeing that your account is being charged extra for some calls in and out?
Thinking about switching to Prepaid, researching details Prepaid vs Postpaid
I've always been a contract customer since coming from basic phone prepaid service in 2003, so I have never dealt with data and smartphones on Verizon prepaid before. (outside of reading and mostly understanding how the plans work) I remember there being much less support for prepaid 12 years ago. I would think that the…
Can't add data package by phone or web
I'm trying to add an additional data package to my prepaid smartphone plan. It used to be that I could call #3282 and add data by phone, but when I tried that this morning, there was no option to add a data package. I also used to be able to add data from the website, but again, when i tried this morning there was no…