-
Can't activate my LG Cosmos 3, already activated?
Just opened my new cosmos 3 and started the activation only to find that they have no record of the order and the phone is already activated? i have my receipt and gave the info to the phone rep. i was told that she needed me to pay $50 to start the unlimited plan. i had already paid this when i ordered the phone online in…
-
Need a new phone for pay-as-you-go plan
I want to buy a new phone for my pay as you go plan. Verizon offers very little. (Hmmm, wonder why. . .) I'd like to get a decent texting phone with maybe touchscreen, but don't want a data plan. I simply want to pay $100 a year, and text for $.02 and pay for phone usage on a daily basis. Does anyone have a recommendation…
-
Why I can't get a Verizon prepaid plan/Why can't I get a Verizon Prepaid plan
For half a year I have had a Verizon prepaid $2/day plan. The Verizon call service is great where I live, so that's not an issue. Today I was reduced to tears of frustration trying to use the Verizon website to change my plan (with $1.51 remaining) to a monthly prepaid plan, for $35/month. I tried repeatedly to contact…
-
Terms and Conditions
Where do I find the "Verizon Wireless Prepaid Customer Agreement and Calling Plan" that is mentioned in the fine print of Prepaid Plan advertisements? Thanks!
-
Voice Mail
Two issues that I find frustrating as regards voice mail is that there is no identification of the identity of the caller (i.e.; phone number) when I pull up my voice mail menu nor is there any indication of the time that this message was left. Nor do receive any information re: the time the voice mail was left when I…
-
I want to block ALL data services on my LG Revere prepaid phone...is it possible?
I recently upgraded to an LG Revere. This is a prepaid phone where I pay 0.15/minute as an old Alltel customer. I just looked at my account usage and found that my balance is dwindling QUICKLY due to data sessions. I don't use any internet or web services at all. I rarely text and honestly my phone is OFF most of the time…
-
I need help. I don't understand this at all.
I don't understand why such a simple and ridiculous problem has to be so complicated and as much as I have tried to get customer service to resolve this, I can't get anywhere. I've been a loyal customer of Verizon Wireless with my prepaid plan for almost four years now. Whenever I refill my minutes, I use my flip phone and…
-
I need help with a prepaid return!
Hello! My family recently decided to try to end our contract phones, and go to Verizon prepaid to save money. But when we got the one phone we ordered, the LG Optimus Exceed, it was defective. We tried to call Customer Service to see how to return it, but they turned us down, saying they couldn't help with prepaid…
-
Need a plan and a hardware for US-visit for internet access
Hello, I need your help please: In September/October we plan our next US visit (from East coast going west to Nebraska). We have a laptop computer and 2 Galaxy S3 phones and we would like to have Internet access. For our 2 S3 phones we will get some really good and cheap SIM-cards from a different US provider. What I have…
-
LG Optimus Exceed™ Prepaid - Mobile Hotspot with Prepaid plan
In the website it says "Share a 3G data connection with up to five other Wi–Fi enabled devices using Mobile Hotspot". I understand the phone is capable for mobile hotspot. Now, my concern is the prepaid plan can allow me to use the phone as Mobile Hotspot. I cannot find any info that says it does not, but Verizon Store…
-
Can Anyone Help Me With this Question?
I have a question. I just switched over to a prepaid Verizon phone, due to dropping my smart phone in the water. Well this prepaid plan and phone is way different from my smart phone when I had pageplus (another prepaid service). Well on my smart phone I could download Free Apps on the playstore with no charge and now I…
-
Prepaid handled differently?
My Verizon contract ends in six weeks. I only need 400 to 500 minutes a month and am considering a prepaid plan. I heard recently that prepaid calls are handled differently and are secondary to monthly plans, meaning inability to get through, signal strength, etc. Any truth to this?
-
Can't do things on account because it's prepaid?
I think that people should be able to block number from calls and texting, and change their phone number on the website! Instead of having to go through customer service. Also another thing, an issue with getting through to customer service over *611 and online live chat. I can't do either of those. All I get through *611…
-
Call usage history
New to Verizon, I have a pay as you go account. I see that they keep track of the number of texts and outgoing call information. Is there a way to shut it off so it doesn't list that information? AT&T doesn't do that with a prepaid acct.
-
Can I put a old phone on my prepaid plan?
Hi - I just bought an iphone 4 off of my sister and I was wondering if I could put my $50 monthly plan on this phone. Thanks!
-
Mobile Web & Mobile Email
Question 1: I just signed on to the Basic Monthly $50 plan which says it includes unlimited mobile web. But in some places on the site I see it says there is actually a charge of $1.99MB. I don't actually need mobile web but I tried it out yesterday and since then the little data arrows on my phone keep flashing, even…
-
LG Versa
Hey so I have a basic prepaid plan which includes a $20 monthly unlimited text plan to any carrier, and a $.99 daily unlimited calling plan to other cellular devices. I currently have a Pantech Caper, which is almost broken. I was hoping I could move to a touch screen without having to change my plan. Is there any way my…
-
Mobile E-mail Expired?
I recently got on the fairly new $35 prepaid plan, and I got the Samsung Intensity III. I noticed the mobile e-mail application, and I decided to use it. I found it much more convenient than using the mobile web e-mail, and then I noticed that it expired while I was at a conference today. Now I am faced with the choice of…
-
I have a question about the droid pro
Can i use the droid pro on the $60/month smartphone prepaid plan?
-
refill card code scratch off problem
Entering the refill card code results in Verizon's response, "invalid format". I suspect that I may be missing numbers because the coating seems designed for peeling, not scratching off. The retailer who sells the card, Walmart, will not help me. Verizon Support will not help. My question is; Since I have paid for a card…
-
Droid Razr
Hello, Ruby here, after many attempts to contact a member of customer service at Verizon(no luck) I am posting this message for some help. Each option I selected only provided automated information. ;o/ It is my understanding not all cell phones work on the Verizon prepaid plan. Does anyone know if the Droid Razr is…
-
Alias2 Prepay with No Data???
Hey Folks... All I'm trying to do is get my Alias2 to work on a .25 cent a minute prepay plan...that's all. I bought the phone a few years ago from Verizon with a two year contract. Realizing that I didn't use the phone that often I opted to drop the contract and attempted to convert the use of the phone to a prepay...no…
-
Pay As You Go Activation Fees?
Is there an activation fee when you start a new pay as you go plan? Does it matter if you buy the prepaid phone, like the LG Cosmos 3 or Samsung Intensity 3, here from the Verizon site or if you buy it new somewhere else? What about second hand phones? Can those used with a pay as you go plan and would there be an…
-
Prepaid Pay As You Go Phones
Is there going to be any new phones coming out soon for the basic prepaid pay as you go phones? If so, what ones? I saw there were only four to choose from now. There used to be more than that. I just don't want to go out and buy a new phone if they are coming out with a new one soon. Please let me know. Thanks!
-
Last bill - cancelled - month to month
Hi all! I know this may seem like a stupid question but my contract terminated a while ago and I have been on month-to-month. I am now having to cancel service (my spouse is not working and having to cut expenses anyplace I can) - I see online that I have a bill due (07/05) - for the full amount of service (almost $300).…
-
How can I get credit for my $35 card but shows no balance increase?
I received no credit and now my account tells me that the number I endtered is an invalid pin #...
-
Where is a list of how many months each dollar amount gives you?
What are the lengths of time that you get for each dollar amount? $15 gets you one month, but what about other amounts? I cannot find this anywhere on this site.
-
Port number from prepaid T-mobile to prepaid Verizon
Hi, How can I port my existing number from a prepaid T-mobile plan to a prepaid Verizon plan? I am using an iPhone 5 therefore I would also need a micro SIM from Verizon. In addition to my question above; is it possible to use data connection on a prepaid Verizon plan? T-mobile has that option. Thanks!
-
end of contract
my contract is up and would like to switch to prepaid or pay as you go. just wondering if i can do that with my thunderbolt. i prefer not to buy a new phone but will if i have to. the prepaid service is so much cheaper than what I'm currently paying
-
Samsung Illusion
I noticed in Walmart yesterday that they have the phone Samsung Illusion where they have the prepaid phones. I have the Pantech Jest now on prepaid. I was looking at the Samsung Illusion and noticed that it didn't come with any airtime with it. So I came home and did some research and noticed that it is $80 a month for…