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How To Get $10 Free Airtime?
Ok, I bought a basic prepaid phone and it says that the phone comes with $10 free airtime which activates when I call a number. I've tried calling the number, but there is no option given to activate my free time. Verizon's customer service is so bad, that I can't even get in touch with an actual human to help me figure…
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I need to change my plan to the $20 texting plan, but the only option is the $50 everything plan. Is the $20 texting plan non existent now or something?
I first put $20 on my account to do just texting because that's all I can afford, but I can't find anywhere to change it from the $50 to the $20 texting plan, but then I said screw it and put another $30 on my account, but then I got a text which lowered my money to 49.81, which means I can't even do the $50 without…
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Death of a line holder
I had a line for my father (a senior), and he passed away. I had used the line for an early upgrade over a year ago. I now want to change the line from a post paid to a prepaid pay as you go line for my mother (same number, and she uses barely 20 minutes a month). I know that VZW policy is to be able to terminate the line…
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can i use my old phone with verizon prepaid plans
I bought a prepaid gophone from AT&T some months ago. But now I want to test how good Verizon's coverage is. Can I use this old phone I bought from AT&T's website (a Pantech Link) with Verizon's pay as you go plan? Or do I have to buy a phone from Verizon? Thanks, Timothy
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Mobile Web and Media problems!
If you are reading this than go ahead and answer it please! My plan involves mobile web and media messaging... I cannot recieve or send media messages such as pictures, sounds or anything. Nor can i go on the web!!! I pay $50 for UNLIMITED talk, text, and web and multimedia messaging but i cannot do all these things!!!~~~…
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How to find out my verizon account number and pass code?
Recently I tried to port one Verizon prepaid cellphone number to another carrier. During the porting the carrier asked me to provide the Verizon account number and pass code. How can I get this info? Thanks.
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Is the "Huawei Mercury Ice" accepted as a prepaid phone? Model M886
Hello! I'm hoping to hear the words yes! This is a prepaid phone from a carrier that has no signal where I live. I use WiFi calling and texting apps to talk on the phone while I'm home. I really dislike the company and customer support but I love the phone (plus I paid $150.00 for it). I hope I can switch to Verizon…
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LG Cosmos Touch work with Prepaid?
I have a month-to-month (no longer on contract) plan with a LG cosmos phone. Can I change to a prepaid plan without buying a new phone? <Branched to a new discussion for more exposure.> Message was edited by: Verizon Moderator
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backup assistant error on samsung illusion prepaid
I am having problems getting my backup assistant to work i had my prepay phone shut off cause i didnt have the money now it wont let me backup my address book and i even lost contacts can anyone help me.thanks
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Moving from family plan to prepaid
My son is currently on our family plan. He's considering moving to his own plan, but for his usage, the $50 prepaid, unlimited calls, text and data for his Env3 looks like the best fit. Can he use the Env3 for this plan? And can he keep his number? He also has an older Samsung Sway, still in good shape that he would not…
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LG ENV 11000 on pre-paid?
can LG enV Touch VX11000 No Contract 3G QWERTY MP3 Camera Cell Phone Verizon be prepaid??
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I wish website would show MB left in prepaid data plan
Currently I have to call in (on the phone), go through the voice prompts, then talk to a live Verizon rep just to get an update. The website only shows minutes, which is irrelevant for a data plan (for my iPad). Can this ever be added to customers login account?
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Can I use my own iPhone for the $50 Unlimited Prepaid plan?
My friend is giving me his iPhone he previously used with Verizon. I would like to know if I can use that phone with the $50 Unlimited talk, text & data prepaid plan offered? Because when I try to buy the plan online, it tells me that I have to buy a device from them. Thanks!
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Just bought this phone, Unlimited texting didn't work??
I bought a Samsung Illusion last night for $100 bucks. I also bought a $20 unlimited texting card to go with it. Got home. Activated it. Entered my card number in. (as you have to give a payment to active) and was done. Found out soon after that im getting calls, and that i don't have unlimited texting. It just entered it…
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Prepaid plan with existing phone?
I am interested in getting the Verizon prepaid plan but I noticed that their selection of phones is very limited. If I were to buy an iPhone or such at retail would I be able to use that with the prepaid plan?
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What phones can be put on the prepaid plan?
I am trying to figure out what phones can be put on the verizon prepaid plan.
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After Nine free calling?
If I have a prepaid phone, do I still get free calls after nine? And does anyone know if Page Plus is a Verizon Company?
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Why don't Verizon treat ALL customers as Equals?
I am going to switch my whole families carrier for christmas. I want to know why prepay customers dont have the ability to View ALL OF THE DETAILS ON OUR USAGE SUMMARY? I WANT TO KNOW WHO I WAS TALKING TO NOT JUST THE DATE AND TIME. WE AS CUSTOMERS ARE THE REASON YOU HAVE A JOB! WITH OUT US YOU ARE THE NEXT SPRINT! CANT…
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$10 free Air Time with new phone I purchased but it's not showing up.
I purchased a pre-paid Samsung Intensity 3 that included $10 free airtime, at time of purchase I also added $30 of airtime. I started up the phone yesterday and my acct is just showing the $30. Theres no info on what you have to do to get the free airtime or if it just would show up but it mentions it on the internet and…
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Updating phone #
I currently ;have a prepaid phone that will expire soon; before I renew the plan is there a way I can change the phone number so the area code is current to where I have moved? I don't want to get a new phone just get an updated number with the area code for where I've moved.
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late payments
Can you still send and receive texts if you are late on your monthly $50 prepaid plan?
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.25 minute pay as you go plan, roaming and two stage dialing
I have called Verizon customer service about this and did not receive a definitive answer. With the .25 minute prepaid plan, when does roaming apply and does roaming on this plan require two stage dialing? I have tried ATT pay as you go and there is a good but limited signal and no two stage dialing. I have tried US…
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Customer Service Isn't What It Used To Be
I have a flip phone on my family plan that is rarely used (37 minutes/year approximately) and I wanted to change it to a pay-as-you-go plan. I went to a store and asked to change the plan and was told that I would have to contact customer service. I called customer service and was told that I would have to go to a store. I…
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Possible debt for prepaid plan
Hello, I need Customer Support attention. In 2008 in New York City I got a free cell phone (old-fashioned Motorola) with a Prepaid plan ($50 a month). I threw away this cell phone and I don't know what was my phone number so I can't register here on the web-site to see if I have any debt for my plan. The thing is that I…
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Updating to Iphone 4s
Hello I have a LG standar phone with a prepaid plan. I want to use a prepaid plan with an iphone 4s using the same number. Sombody can tell me if this is possible or I need to jump to a different plan?
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Minute reminder when making a call.
Is there any way to get rid of the minute reminders when making a phone call with the pre paid service. Everytime I make a phone call it tells me the time available for this phone call is unlimite then connects the call, anyway to get rid of this? Thanks!
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Info prepaid calling
On prepaid unlimited. Every call I make it starts with a message "The time available for this call is.........unlimited". Is there anyway to take that off? Thanks again.
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Larger touchscreen phones for prepaid plan?
I've had my Verizon $50.00 monthly prepaid plan for almost a month. I like the plan except for one thing. The screen size of the phones. I have the largest available which is the LG Extravert. I'm a senior on a low fixed income, and I have some visual problems due to MS. It would really be nice if at least one touchscreen…
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LG Extravert won't show correct balance
I have a LG Extravert prepaid phone. My balance online shows $122, but the display on my phone shows $0.00 Does anybody know how to correct this?
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Prepaid phone and $10 unlimited messaging bundle issue
Hello All, So I have a prepaid phone that started as an unlimited everything per month plan. Then I stopped paying the phone and switched to using the $10 unlimited messaging bundle cards from Walmart every month, which works fine for me. Problem is- today is the day to renew/buy the card, and I am nowhere near any stores…