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Switching from multi to single room DVR
I want to switch from mul;ti to single room DVR
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Skip over commercials on DVR
Does FIOS have the ability to fast forward through commercials like Xfinity? They have a feature called “smart resume” where you can fast forward through commercials on pre recorded programs and it stops when the commercials are over to continue watching. i know fios didn’t have this in the past but I am hoping that they…
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Occasional live sports issue
Hi all, I occasionally run into this strange issue. It often happens on Philadelphia Flyers games, and I have now seen it on multiple channels. Just now, I tuned into a game on TNT at 8:07pm which had started at 7:30pm, When I switched to the channel, it started playing the broadcast from the beginning. I realized that it…
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Use Computer Monitor as TV for Fios
Hi, I have a very high quality Apple computer monitor on which I would like to watch Fios TV (I am moving into a new apartment after separation and do not have a lot of my equipment from my house - the wife has it and won't let me have come and collect it). The problem is that when I go to setup Fios TV, the on-screen…
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Upgrade Fios box
How do I schedule a date and time for a tech to come out and upgrade my Fios box on TV?
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Media Server requiring google login?
So after years, I finally convinced my mother to replace their cable double play with VZ triple play. Just installed yesterday. Was happy until issues started arising today. A black screen error - I think the same one someone else posted. Then once that was resolved, we separately are getting google login prompts. Changing…
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Fios TVs audio not synced..follow up
I tried the suggested actions to try and self correct my out if sync TVs but they did not correct my situation. I actually did it twice ...the second time about 10 days later just to be sure I followed the instructions exactly. Is there another solution that I could try? Thank you.
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DVR malfunctioning
Last week all the recordings on our DVR disappeared overnight. Upcoming series and scheduled recordings were still there. After (supposedly) completing several new recordings, when trying to play any of them we get an error saying "Unable to play the selected program. Please try again later." Above the list of recordings,…
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HD HGTV & Food Channels not Working
Just upgrade all set-top boxes. Upgraded MoCA. The HD version of The Food Channel (channel 664) and HD version of HGTV not working but SD versions working. All other channels working. Whats up? I think the HD versions of Food Channel and HGTV are not being encoded correctly. The mobile version on my phone works ut not on…
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No Fios TV One
Verizon sent me two Fios TV One Minis and no Fios TV One. Does this matter? Can i still set it up?
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Remote No Longer Controls Volume and On/Off
Within the last few days I have lost the capability to adjust volume and turn my TV off using my Fios remote (which does not have voice feature) but I can access the Guide and DVR menus without any problems. To adjust the volume or turn the the TV On/Off I have to use my Samsung TV Remote. Any ideas on how I can get my…
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Does Verizon sell approve coax/Moca certifed splitters ? I have freezing issue w/new router+mini STBs
FIOS customer since day 1 of its existence. I recently got current on router and STBs (CR1000+minis) and am experiencing freezing issues and get the 're-boot' the box message on screens. I also have a m-card, which is also freezing at same times, so it looks like a root cause outside of the STBs, m-card adapter, i.e.…
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Pairing Fios TV Voice Remote to AV Receiver - want to control volume, mute and channels, but not power
I just got a new Onkyo receiver (TX-NR6050) to replace my Onkyo TX-SR353. The receiver is connected to an LG TV through eARC. My Fios Remote turns on and off the TV and the input button also controls the TV input. As for the receiver, the Fios remote controls volume, mute, channels and power. Because there is a delay in…
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Steaming is a joke.
The TV screen paused every minute, missing the whole program. After getting off DirectTV because of the signal pausing with their service, I have had FIOS since 2006 or 2007 without any issues. I upgraded to 1 gigs service with no problem until a couple of months ago, when sales suggested I upgrade to Steaming 3.0;…
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TV service
Kept calling Verizon for the past two months and had about 7-8 technicians come to my home to fix an issue and no one know what they are doing anymore because the first few techs that came to my home have changed and replaced everything all my boxes cables and connections and yet having the same issues and no one know what…
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YOU MUST UPGRADE YOUR SET TOP BOX ASAP!
Good Morning, I keep seeing these annoying alerts saying I must upgrade my set top box before it becomes obsolete. Is this mandatory? Does any one know the date Verizon is going to turn off my set top boxes? When i called to inquire the representative didn't know when this will happen and went over my plan and said I would…
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Wireless set top box disconnecting
I just had Fios installed about a month ago. I have 3 set top boxes. One downstairs and 2 upstairs. My second box in the back bedroom is constantly disconnecting, multiple times a day. I know it’s obviously the connection but it’s almost the same distance as the other box up there and that one has zero issues. Is there a…
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replacing remote
My Fios tv remote stopped working. I don't want to pay $25 for a replacement. Is there anyway to use my Iphone as a remote. Perhaps with an app?
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Fios One Remote INSISTS on controlling receiver volume via IR
Recently upgraded STBs to Fios One. Then upgraded main TV to a Samsung QN75Q70CD. I was super happy to see how painless the set-up and integration was; there was no configuration that I needed to do, and the remote controlled the TV volume as expected. I'm not sure if the volume was controlled via HDMI or via IR. The only…
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I have Fios and Pay for the Sports Package and ACCNX is not streaming on my computer
I have Fios TV with and pay for the Sports Package, but I am unable to Stream the ACCNX on my computer. I have made FIVE calls to customer support and to date have not reached anyone who can fix this issue. When ESPN asks me to select my Carrier (Verizon/Fios) and I log in, I get the message that I Don't have the Sports…
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TVs audio out of sync with each other
I've read about the solution to hit the channel up twice and then channel down and I did that on both tvs but it did not fix the out if sync audio echo effect. Is there another solution that a non-techie can folllow?
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Skipping ahead on guide
How do you skip ahead days on the Verizon tv guide? I’ve seen past posts about buttons on side of screen button, but the remote I have doesn’t have those buttons.
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Accessing the Guide on the bottom of my Fios TV app
The guide at the bottom of my Fios TV app does not display the GUIDE to choose channels anymore. It looks like its been replaced by Live TV, however, when I try to access it, I get an error message. This is happening on my Ipad Pro, but not my Iphone. How do I fix this?
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Fios One no longer responding to TV remotes
Just two days ago, the fios one stb froze up and stopped responding to anything. I unplugged it for 30 seconds and afterwards everything works, except it only responds to the Fios remote. My Samsung remotes no longer work to control the STB Any ideas?
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Fios message to replace STB
Ok, Since I have receive the messages and have two boxes how do I go about replacing them ? I purchased the G1100 router - does that need upgraded as well ?
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Since upgrade we are getting multiple errors for OnDemand and running Apps
Since recently upgrading our Fios we have had nothing but problems. When accessing things like ESPN told we are not subscribed yet can watch ESPN channels? Does same for multiple other apps and we are subscribed to all. Can not run OnDemand - tells us not available. My husband has spend countless hours via Chat support. He…
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TV sound with everything except Fios
Hi, I saw some posts about this issue from 2022 but nothing recently. My TV sound went out spontaneously but just on Fios. All the other apps work just fine on the tv so it's not the tv or soundbar connection. I saw this was an issue in the past with mainly Samsung tv's (which this is), just wondering if there was a…