I have a Samsung galaxy s6 and I got the unlimited data plan, I turned it off and on, did a network reset and also a factory reset but still doesn't work.
The devices connect to my hotspot but don't have internet.
Is this a prepaid or postpaid account?
Pre paid
The prepaid unlimited plan doesn't include the mobile hotspot feature. Prepaid Cell Phones & No Contract Plans | Verizon Wireless
I've had hotspot for the last 2 months how come it stops now?
It looks like they're [Removed] all their customers over.
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Message edited by Verizon Moderator.
This is a copy and paste from your link no images but pre paid has hot spot service now.
at high speed
Plan includes
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Have you used up the high speed data for your plan 3gb 7 gb 10 gb because it drops down to 125 kps and maybe the hotspot will not work with 125 kps.
