Beginning about 6 weeks ago, myself (and wife) and 4 of our neighbors began to have degraded cell service. We used to have solid 4G with 4-5 bars always. Now we get 2 bars and intermittent 4G service. We finally had to call and file a report last week but still have no improvement or resolution. We know it must be a cell tower issue since we all have different phones, etc and experience the same issues: dropped calls, line static, other end not hearing us at all. Seems very fishy that after years of 5 bar service all of us suddenly have very bad service. What are the odds Verizon will actually be able to find a problem with the tower? If they don't fix this very quickly (3 of us affected work from home and use our phones all day, everyday), T-Mobile will be very happy with all the new customers. Personally, I think they tweaked the tower to provide better service to their Verizon Store which is less than a mile from our neighborhood and [removed] us in the process. Area affected is Apple Blossom Way and Golden Grove Lane in Florence, KY 41042.
Profanity removed as required by the Verizon Wireless Terms of Service.
Message edited by Verizon Moderator.
