I get 4 bars consistently at my work, yet my internet speed has slowed down to .01-.05 MB/s during the hours of 8am-4pm. This is slow enough that it takes many minutes to open a simple webpage. Text messaging works fine and I can even make HD calls. I have had Verizon for 10 years at this location and even with all the 4G LTE improvements, my data has slowed to a stop. After about 4pm it picks up to maybe 4MB/s. This must have to do with network congestion, but so what? It's every day for 8 hours, not a random sporting event. What am I even paying for?? How can I file some official complaint that might draw some attention?