I have the prepaid unlimited plan and my mobile hotspot recently stopped connecting to the internet.
The prepaid unlimited smartphone monthly plan doesn't include the mobile hotspot feature.
We want you to get the most from your wireless service. Please feel free to contact our Prepaid Team directly, by calling 1-888-294-6804 to further discuss options for your plan. We look forward to further assisting.
ChrisM_VZW
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