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Poor reception in Wayne, NJ

Why are we having a poor reception problem in Wayne, NJ near the intersection of Valley Road extension and Berdan Avenue? I am able to hear callers but they can't hear me. This is also happening with my wife's phone as well as a neighbor. We all have different phones.

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Verizon_Support

Reliable service is definitely important so I completely understand your concern HRLAND. We want to make sure you have the best service.

Is the issue only happening at one specific location? Is this only affecting calls? When did this start?

JohnB_VZW

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

HRLAND

The problem seems to occur mainly near my house and seems to only affect calls. Started a couple of weeks ago. I tried to reply on the community but I am unable to.

Henry[Removed]

personal information removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator.

Verizon_Support

It's important to us that you are getting the excellent service you deserve. Is this the ZIP Code of the problem area?

EstebanP_VZW

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

HRLAND

The zip code is 07470

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