It is pretty slow where I am
COMMANDER2001, having the fastest in speeds is a must. Help is here. I will need to gather more information from you to properly assist. What is your zip code? Also, to pin point this issue, does the slow speeds happen primarily indoors or outdoors? What is your current data plan with us? Lastly, are others also experiencing the same issues?
NatashaA_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
76008 aledo texas 76008 it slows to under 5mpbs most times its over 30mbs
i ran a test fewmins ago it ran 9mbps and some of the neighbors have seen this problem i still get 5bars which is good it is both in and out
Thank you for letting us know as these are all great details, COMMANDER2001. I looked over the zip code, but found no trending alarms in the area. How often and how far below 5mbps are your speeds going? If they are close to 5mbps, that is still within the acceptable range for 4G LTE. Just in case, what is the make and model of the phone you are using? This way we can ensure your phone is working optimally for your area.
NicandroN_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
samsung galaxy s9
Thanks for that detail. Can you also let us know what plan you are on?
NoahS_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Verizon beyond unlimited
Got it. Thanks, COMMANDER2001. I noticed that you are reporting speeds around 5Mbps and up. This would be within the LTE range. Do you notice speeds slower than that?
ErinW_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
It went to 1.5mbps 2 mins ago
COMMANDER2001, let's get a full picture of your data situation. How long have you been having problems with your data? Please share your current upload and download speeds. A good starting point for 4G LTE would be Uploads speeds of 2 to 5 Mbps and Downloads speeds of 5 to 12 Mbps. Do you notice a difference at certain times of the day?
JoelR_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
today they hit 8mpbs but around 5pm ct they drop to 1.5 to 3mbps the tower is pretty far im not sure if that has any thing to do with it
COMMANDER2001, we always want to ensure that you’re getting the proper speeds that you deserve. While 8 mbps is certainly well within range, we’ll want to do better with your 1.5 mbps to 3 mbps. Just to confirm, was this your upload or download speed? Was the speed test performed indoors or outdoors? When did you first start to notice that there was a concern with your speeds?
SamanthaT_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
This is crazy and getting old pretty fast, Verizon sees all these complaints and they have not done anything to fix it. I am literally trying to play a game on my phone and I have 3 bars of LTE and it says that there is no internet connection. We pay top dollar as customers so we expect top service. Sometimes I feel that I should of stayed with the competition since I get same speeds but a higher bill this time.
64118
GARBAB20, I see you shared a zip code with us. I checked out the zip code and found no reported problems in that area. Are you sharing that zip code because you've run into slower speeds? If so, could you run a speed test and share what your Download/Upload speeds are?
For reference, I'm going to share a page where you can see what our average LTE speeds are: http://spr.ly/6581DIrL7
John_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I am down in LaHarpe Kansas. My data rates are constantly under 2MB in this area. It seems to be related to the tower that is just north of LaHarpe KS as if I travel to Humboldt KS I always get 30MB down. This has been doing this for the last few months. Can somebody please fix this tower so that I can actually use my phone for data use. I can make calls but don't understand why I pay for premium data when I am getting 1X speeds.
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I have been needing to report slow data for over a year. It’s beyond ridiculous how much I pay to only receive speeds less than 1mbps most of the time. Please fix this. Moultrie Ga. 31768. It’s always inside the city, not the county.
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I see William949, I do apologize for the slow speeds that you mentioned that you have been receiving. I see William949, I do apologize for the slow speeds that you mentioned that you have been receiving. This is never the experience we want for you to have. Can you please run a speed test for us to see exactly what speeds you are receiving in the location that you mentioned you are having this trouble in? Please click speedtest.net and send us the results of the tests.
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