Hi there.
I got my phone that was replaced due to the fact that I lost it. I need to get the new phone connected and working again. It is an APPLE phone.
Can you tell me how to do it.
I recommend just calling the 1-800-922-0204 number as they will then ask for the IMEI/ICCID that should either be listed on the invoice that came with the device or on the box.
Doing it this way will make it so they can confirm it is working with your number before letting you go off of the line so you don't have to call back in the event it is not functioning correctly....
877-807-4646
Automated system and it will walk you through the steps.
Moraima85, we want you enjoying your phone and apologize for the delay in reaching back. If you have not already activated the device, simply follow the steps at http://vz.to/2EA1PB3 to complete that activation today. We hope this is beneficial.
LorenB_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
