I just added another phone to my account and would like to Port my old number in but it says it won't work but TMobile says it is available for them. Did I miss something in the setup or while trying to bring my old number over?
Hello, Threshineing! We want to make sure that this is taken care of for you. The best team to get in contact with is our Transfer of Service team. They will be able to get this entire thing sorted out for you. Please give them a call at
888-832-4540.