The Community is in Read-Only Mode as we get ready to unveil a brand-new experience. Stay tuned something amazing is on the way!
Is there a way to restore my phone to how it was before software update done yesterday?
No, you can't revert to a previous software version. Have you checked all your settings? Sometimes updates change/remove/add things. Which phone do you have, what issues are you having, and have you searched the forum for related threads regarding the update?
Johanna1967, we always want to ensure that you’re enjoying your device and able to make the most of it. As tikibar1 has confirmed, the devices are unable to revert back to their previous software. May we ask what concerns you have with the latest software update that has you wanting to switch back? Can you please confirm the make/model of your phone as well?
Samantha_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
