Other Phones (Archive)
Activate
How do u activate your phone if its all the time on roaming network
How do I thank a customer service rep?
Hi, I had a great customer service rep that went above and beyond. How can I thank them?
Device still Suspended after paying full bill and having a credit balance
I missed a payment (Nov 11 to Dec 10 2023), and I paid the following bill (Dec 11 2023 to Jan 10 2024) to include the amounts for both months, as was suggested by Verizon. After paying this bill, I noticed that the phone service had been suspended. It said in my account that I needed to "pay my bill to restore my service",…
getting photos off an old LG flip phone
How can I get photos off an old LG VX6100 flip phone? I have the USB data cable.
Can't Reply to Automated Text Messages (YES or NO messages dont send)
I have the same issue and I cannot answer yes or no ever. All other texts go through. Ive tried everything. resetting...nothing seems to work.
Web searches
Can I view Web activity on another phone on my account
Misleading information on international plan
We recently move to Verizon. My recent experience with Verizon for the international plan was horrible, and leads me to write this comment. As other people have noted, there is no other place to write a review. Verizon has the daily charge of $10 if you use your phone internationally, but obviously it doesn’t matter…
LG G3 cant connect to wifi after Lollipop update
After getting the update a couple days ago, I have not been able to connect to my WiFi. Had no issues prior to the update. I have done everything Ive read online, with no success. I am assuming this is one of the many Lollipop bugs? Has there been a fix discovered yet? Obviously this is a big issue as I don't want to use…
Service in Texas
I have an UNLIMITED data plan, yet because I’m in Texas, Verizon doesn’t reach everywhere in south Texas. The entire time I’ve been here my phone will lose service and randomly connect to Mexico’s cell towers and I get bumped down to 2GB of data! I’m not in Mexico! They have me turn off roaming so I don’t connect to those…
Worst transfer experience
The Verizon rep at the store was good. The problem is the reps on the phone had no idea of anything and couldn’t help with anything. We were at the store for 5 hours getting 2 new phones on a new phone line. No one could do anything. I am now back at the store so far for 2 hours because the trade in offer wouldn’t work…
data usage limited due to time of day
Kyocera DuraForce Ultra 5G UW with Sapphire Shield Started to receive this message today 2/6/25 PcoStatusReceiver Data usage limited. "data usage limited due to time of day"
TCL FLIP 3 - Group messaging broken/missing
It appears that the most recent software update 8H3UUWU0 has broken group messaging on the TCL FLIP 3. In the Messages app, there used to be a setting to enable/disable group messaging under Options > Settings, but that setting is now completely missing after the software update. I can still text multiple numbers at once,…
LG Q7 screen locks contact Verizon
LG Q7 becomes obsolete and no one knows the fix for installing a screen lock when attempting to install a screen lock it says contact Verizon and it says no biometrics and erasing the credentials does not help which one person suggested what is the fix for this for some reason the newer versions of Apple Android 9 10 11 12…
Re: strange numbers on text log
My whole text log show random numbers with 0000 at the end. Every text
Billing
Me and my family switched from T-mobile to Verizon in 12/2024. Our T mobile monthly for 4 lines was $200. After switching plans and upgrading phones through a Verizon promotion we were quoted an estimate of $236 to $250. After paying $1000 at start, first payment was $438, now estimated ongoing bill is $401. $401! This was…
strange numbers on text log
I have been noticing on my verizon bill my text log has strange phone numbers that are received and a couple of them are sent to the numbers 0000 224 444 or 000 0036 878. what could this possibly be from? is it the 2 step verification code?
Commend an employee
after spending a day chatting and talking with Verizon support I went to the Verizon store in Lone Tree CO located in the Park Meadows Mall. I was not getting any resolution using phone support and chatting. How do I provide feedback to Verizon on the overall calling/chatting experience? And how to a commend Josh at the…
Kyocera Durasport
OS or phone base updated in the last week and now my perfectly working phone is goofy. Drops out of apps to the home screen or another app. Y'all Fracked it up.
ZTE flipphone
Will a ZTE flipphone model Z233VL work with my family Verizon plan?
customer service
Absolutely terrible customer service. Do not care if customers go without because of there errors. Convinced us our daughters phone was broke as it was stuck in sos mode. Promised we would get a new phone the next day if we upgraded. Paid for upgrade and shipping for them to label it as 2 day delivery. After they tried…
can one recover an accidentally deleted voicemail on a kyocera phone?
can one recover an accidentally deleted voicemail on a kyocera phone?
Samsung cell phone broke "Upgraded" with a LG ThinQ - over $900 charged
In 2020, my Samsung Galaxy cell phone would no longer work. I went to the Verizon store in my town and was "upgraded" to a new cell phone. When I got home, the phone was a LG ThinQ. My account was charged over $900. Recently, the LG ThinQ quit working. I was able to speak to a very nice customer service representative with…
how can i write a review?
I'm writing to express my extreme disappointment with the recent customer service I've received from Verizon. Here's a summary of the issues: * Unauthorized Cancellations: I requested to cancel iPhone insurance for a specific line, and instead, all insurances were removed from my account. * Incorrect Plan Changes: I asked…
Urgent Resolution Required for Ongoing Account Issues
Dear Verizon Customer Support at the bottom of the screen, you will find any and all attachments with the corresponding supporting documentation and evidence of my profile and good standing positive and not behind or late or due or owed… following by the account that Verizon had fraudulently linked to my account and…
Voice Mail Issues
I have changed my verizon voice mail and its says it has been changed but when people call my cell number they get a voiuce mail recorded months ago that was changed
Complimenting Rob for his OUTSTANDING Customer Service
* Rob was the ABSOLUTE BEST REPRESENTATIVE I have ever had!!! I wanted to rave on him but did not receive the pop up link for compliment. He NEEDS to be moved up the ranks of the company...seriously. It's wonderful people like him that make a company what it is and with all of the competition seemingly catching up in…
Why can’t I block a phone number? They still ring into my phone
When I block a phone number It doesn’t seem to stop it from continuing to call? Must be some way to do this
Volume Up Button Not Working on BlackBerry Bold 9930
I’m experiencing an issue with my BlackBerry Bold 9930 where the volume up button has completely stopped working. It first became apparent when I was trying to adjust the volume during a phone call, but it also seems to affect other apps like Pandora and TuneIn Radio, which rely on the volume controls. I took the phone to…
Disable international call on an individual phone line
We have 4 phone lines, one of them is my grandpa, and has been racking up international calls. I did mention to him that we get charged more when making international calls, but he is at the age where he forgets. So, is there a way to disable a phone from calling internationally?
Have you been billed more than your quoted price?
In December i switched my plan to 2 smartphones and 2 talk and text the manager at my reatail store told me my bill would be $155 cause i have a 22% discount and thats what i agreed to But my first bill was $207 so i called the manager and she said to pay the bill that i would be credited back the over charge the next…