My mom uses a basic flip phone and her current one isn't working well, so I bought a no contract ZTE Cymbal LTE flip phone from Target.
I spoke to the electronics employee and he said it should be able to be activated on an existing line. Once I got it home it had directions that included activating the phone if you already had a Verizon account. I went to activate the phone online, and when I entered in the MEID, it says it is unable to be activated. I called tech support and they expressed they weren't sure, but on their end, it said the phone was purchased "incorrectly". My receipt from target says the MEID on it and that it should be active within 3 hours
.
I am asking what could have gone wrong, because the last thing I want is to go to target and be put through the ringer because they don't know how to properly complete the purchase.
Any suggestions would be greatly appreciated.
