Four major problems with Verizon, I am very disappointed with Verizon, First, I have had problems with my phone not receiving calls, people will text me that they are calling me but my phone does not show anyone calling and it's sporadic when this happens, Secondly, I am not happy that the discount for state employees was taken away when you get the unlimited service which helped make Verizon more competitive price wise against t mobile and other carriers. Third, I had my, my Verizon account hacked an had someone in another state order a tablet and thank goodness I had a separate issue and was at the store when the store just happened to mention that my device order was being shipped. Lastly, I ordered a unlocked note 8 from samsung since now verizon has decided to price gouge it's customers on samsung galaxy and note new phones by a few hundred dollars, and even though I asked it an unlocked phone would work on verizon with all the apps both verizon and samsung lied and said yes it would work, however, no one mention that the voicemail app would not work and I would have to call my voice mailbox everyday to check for messages as there was no visual way to see if I had any messages and the app could not be downloaded as it has to be preinstalled on verizon phones. I am so disappointed!I I was a customer since before Verizon was Verizon they were GTE and left to go to mobile but came back because the coverage and employee discount made Verizon affordable compared to t mobile, however, I am not a happy customer and I want to remain loyal but not with these issues I have had. It is a shame that you have a customer that wants to remain loyal but is treated so badly. Your, my Verizon is not safe as mine was used by someone else, you are charging several hundred dollars for new Samsung phones over what Samsung it's self charges and then you say you will accepted unlocked phones but not included vital apps and service such as email and then take away state employee discounts Shame on Verizon.