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Asus Zenfone AR: adding widgets / applications view not working

mindrella · 2017-08-29T22:45:22+00:00

Hi - as of about a week ago I can no longer: * drag and drop from the apps view to one of my screens or even get the option to drag to the "uninstall" option from that view * add any widgets - it will not let me drag and drop them * I can still swipe to answer calls, play a game, dismiss notifications Any ideas? Is it a…

mindrella

Hi - as of about a week ago I can no longer:

drag and drop from the apps view to one of my screens or even get the option to drag to the "uninstall" option from that view
add any widgets - it will not let me drag and drop them
I can still swipe to answer calls, play a game, dismiss notifications

Any ideas? Is it a setting?

THX!!
Mindy

Comments

Verizon_Support

Being able to have you device customized is essential, Mindrella. Have there been any recent changes or updates to your device? What happens when you attempt to drag/drop or uninstall? Looking forward to hearing back and getting your device set up as you see fit.

ChrisM_VZW

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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