Very frustrated with Asurion, I have cracked screen on my iPhone 7 and when started filing a claim I was informed that a tech will come to my house or office and have to pay a $29.00 deductible.....well soon enough now I have to complete all these forms and my deductible is $149.00.....I have reached out and of course FULL of excuses, the bottom line is that one rep said that the replacement program for $29 runs from time to time, and I should be checking to see if I am lucky and is running....what a stupid process.....I should have bought Apple Care, and even without apple care I will get my screen replaced for$99 at Apple, for me Asurion is a scam
