Verizon's Terrible Unreliable Service-DON'T USE VERIZON

PABobcat

My T2000 service has not been working for over a week!  It hasn't worked since I first got the unit two weeks ago.  Callers can't reach me, and I can't make calls out.  911 service is likely not available either.  Verizon keeps giving excuses that they are working on it.  They send a text message every 24 hrs saying they are working on it.  I called technical support and they simply say they are in the process of working on it and I need to wait.  This is totally poor service -- terrible.  All Verizon does is have this comforting, hand-holding [Removed] representatives say "just be patient, we are working on it!"  I've waited a week.  Verizon is all talk and no action.

DO NOT USE VERIZON FOR YOUR OFFICE OR HOUSE MAIN TELEPHONE SERVICE -- VERY POOR AND UNRELIABLE.

profanity removed as required by the Verizon Wireless Terms of Service​

Message edited by Verizon Moderator

veryfrustrated0118

Do your cell phones work in this location? That really should have been the indication of whether or not this device would work. It runs on the same network as your cell phone. You should ALWAYS have a land line service in your home or office if that is what you are looking to have. Land line providers bring a WIRED connection directly to and throughout your home.