nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Child Item

Site Totals

3447 Users Online 5848435 Members 365614 Discussions 61880 Solutions

porting a number from sprint how does it take

PAUHIC98

i placed an order online tuesday for new service requesting a port of my number from sprint. I received my phone on thursday activated and everything even went to the store to complete the port. as now the port from sprint is not complete. How long does it take to complete a port of a number?

Comments

naansalad

you can check at vzw.com/port or call (888) 844-7095

DAVSON44

No more than a few hours unless possibly you are in default with Sprint and they won't release the number until your account is current. I made the same switch about 5 years ago and it seems like the new phone was working before I left the store.

Ann154

To verify, have you turned off the Sprint phone and removed the SIM card from it?

Verizon_Support

@PAUHIC98

Welcome to the Verizon Wireless family! However, I want to ensure your ported number is working as expected.

As @DAVSON44 explained, it usually only takes a few hours to port over another wireless number. I understand it’s been over 48 hours since you posted this concern. Are you still experiencing problems with your number porting over? If so, please share exactly what you’re experiencing so that I can further assist.

AnthonyTa_VZW

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

PAUHIC98

Thank you!

STILL SHOWING THIS MSG Your previous service provider has asked for more time to complete your transfer request. We are working with them so your transfer request should be finished within 24 hours. Thanks for your patience.

PAUHIC98

WAS NOT IN DEFAULT WITH SPRINT EVEN GOT A TEXT SAYING I MAY HAVE AN ETF AND I NEED TO TURN THEIR PHONES IN WITHIN 14 DAYS.

PAUHIC98

YES

PAUHIC98

LAST WEEK I CHANGED CARRIERS FROM SPRINT TO VERIZON; I REQUESTED TO PORT MY NUMBERS (3 LINES) FROM SPRINT RECEIVED THE PHONES FROM VERIZON ON THURSDAY AND ACTIVATED IT. i CAN MAKE CALLS ON MY VERIZON PHONE BUT ALL INBOUND CALLS ARE GOING TO THE SPRINT PHONE. I HAVE GONE ON TO VZW.COM/PORT AND PUT IN MY NUMBER AND GET THIS MSG;

Your previous service provider has asked for more time to complete your transfer request. We are working with them so your transfer request should be finished within 24 hours. Thanks for your patience. BUT THAT WAS TWO DAYS AGO. I HAVE EVEN GONE SO FAR AS TO GO INTO THE STORE THINKING I DID SOMETHING WRONG THEY CHANGED SIM CARD AND EVERYTHING.

PS. I' M NOT YELLING MY KEYBOARD IS ON PERMANENT CAP LOCK :smileyhappy:

DAVSON44

Have you contacted Sprint by phone and asked what the hold up is? It doesn't sound like Verizon is the issue here. Understand you aren't in default but if your still in contract maybe they want the ETF fee paid before releasing the number? I'm just speculating because they seem to be holding the number hostage for some reason. I've always had the same cell number and at one point or another it has been with Sprint, AT&T and Verizon and I've never had an issue when switching.

Verizon_Support

We want to get your device up and working with the correct number ASAP, PAUHIC98. I understand the Verizon Wireless device is working as intended except for incoming calls. If you have not already, please power off both devices for about a minute, then power on just the Verizon Wireless device. In order for the port to be completed, the Sprint device would need to be powered off for the number to be transferred correctly. We can then further test by having one of your contacts call your number. Please keep us posted.

ChrisM_VZW

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Child Item